Helen is awesome. She does great work. Very professional and personable. I would recommend her…read more Very reasonable pricing.

Nice owner, & location is central for Hixson, TN but June 2026, while higher prices soar for retail…read moregoods, here is no different.

The lady that works here is not friendly at all. She acted like I was annoying her for bringing her…read morea dress to hem. It is a simple job to do. I used to come here all the time before management/ ownership changed. The previous lady was awesome. They just lost a customer.

My daughter dropped off 4 dresses and 2 pairs boys pants to get hemmed. They said it would be $20…read morefor one dress and $10. for the others. The boys pants were not quoted. When I went to pick up the clothes, they charged me $144.00!!!! I am outraged! if you go there, get your estimate in writing.

Simple store front right on Cherokee, don't blink or you'll miss it. Parking is adequate I believe…read more And if you need more, there's a parking garage and space is nearby. She keeps her shop clean and she's super friendly. I can tell by her demeanor that there isn't much that she can't do. Simple alterations will take a week or less, but be patient for bigger jobs.

I've used Alteration Queen for quite a while. While her prices are a little high, the quality of…read moreher work is outstanding and I feel safe in having her make the alterations on clothing I love. She is also pretty fast in turnover.

Have utilized A+ many times for hems and alterations and have been super pleased with this business…read more! Gloria has always done a fantastic job for me with very professional service and excellent results. Would highly recommend !!

I dropped off 3 items to b fixed. 2 weeks had passed never heard anything. I went in to see if…read moreitems were complete the lady working said no she was told not to work on my items yet. We got to talking about the price and she told me I was over charged. Said they usually charge 3$ for a tiny fix I was charged 18$. Finally yesterday my items were finished. I wore one today and what they were suppose to fix was not even fixed. I will be going back over there tomorrow. I will never use this place ever again. Gloria is not a good at running her business. I wish Irene never sold the place

Great job on clothes. You don't even have to get out of car. Thy starch shirts just right.read more

Just trash. Shirts I've had dry cleaned come back with so much starch on "light starch" that…read morethey'll stand up by themselves. I get contacted by this place fairly often because they assume my relatives' clothes are mine. They frequently fail to replace buttons they've crushed. Then when you tell them they still charge $6.00.shirt to redo their mistakes. No apologies whatsoever.

I've always had prompt, kind, affordable cleaning from Big Ridge Cleaners. I wouldn't take my…read morelaundry or dry cleaning anywhere else.

No complaints here. Clean, friendly, fast. Run like a professional retail establishment unlike many…read morecleaners. I like the text notifications when your clothes are ready. Parking could be marked better.

Marilyn was wonderful to work with. She fixed a bridesmaids dress for me and had to completely redo…read morethe top. I would definitely go back to her for other alterations in the future.

I moved from chatt in 2019, still have my house there. She literally, yup, she did, deconstruct my…read moreZac Posen dress, that I bought at a discount, and was a size too small. This is what she did Second picture is a dress she made me from scratch for an event in Lake Geneva, in less than 24 hours.