I am so grateful to have a place like this that cares and truly wants to help people get back on…read moretheir feet. The staff was friendly, and they not only provided me with a bike, but also made sure I had a lock to keep it secure. I just want to say thank you from the bottom of my heart.

The staff were very friendly and helpful. I went in because my bike had a flat tire. Upon…read moreinspection, they found multiple things wrong with my bike so they fixed it up. (I'm no bike expert so I had no idea there were several issues). I was only charged for the bench time ($15/hr) and the cost of a new tire tube and some new break pads which came out to a total around $30 for everything. Marty also gave me a list of things that still need to be fixed if I ever want to do it myself or come back in. I'd definitely go back there for any future bike issues. They also had a large selection of used bikes for sale that I was looking at while they were repairing mine.

Kristina Ehlers was awesome . Went in for a ultegra crank recall and Kristina was keeping me…read moreinformed every step of the way. Although my works order is zero due to Shimano recall comp, I will purchase a few things just as my way of saying thank you . Appreciate the professionalism and prompt service.

Fast Service. Good work. Fair prices. We have had good…read moreexperiences finding accessories here and upgraded mountain bike with hydraulic breaks.

Took my bike to two local bike shops and neither of them fixed the issues after charging me 100$…read moreeach. Took it to Eriks and it was fixed correctly for $75. Never thought a chain store would out perform a LBS but they did.

My husband is an Ironman Athlete and when it gets close to race day, or Ragbrai they are…read moreoverwhelmed, but always get everyone race ready I appreciate knowing that my husband's bike is safe and sound and ready to go! So Thank you to the team for taking care of my guy!

I always get great service here! Friendly, knowledgeable, and super helpful staff. I have rented…read morebikes here twice and it is easy and economical. And they are super flexible on the timeline so you don't have to be stressed trying to get back by a certain time.

I have been shopping at Bike Country since 2003 and purchased somewhere in the neighborhood of…read more10-12 bikes from them over the years for my entire family. The level of service and knowledge has always exceeded my expectations. I really appreciate the pressure free experience that I receive while shopping, and their willingness to go out of their way to meet my needs. I would highly recommend this shop for anyone looking for a knowledgeable rider owned bike shop in the Des Moines/ Ankeny area that knows their stuff and knows how to take care of their customers..... I will definitely be coming back for more bikes and necessities in the future.

Kyle's Bikes has received strong recommendations from trusted sources and locals, so my first visit…read morewasn't by chance! It turns out they were spot on. The 1st Avenue store was a gem with a fantastic selection I will fully explore in time, and Matthew provided exceptional customer service. I stopped in just before a massive storm hit Ankeny, and the guidance was superb. They didn't oversell; instead, they informed me about options with knowledge and reasoned thinking. I appreciated that and will return as a result. I already joined their email list for local events and weekly ride information, and I am glad to have found such a quality store!

My family has been frequenting this store since we moved to Ankeny 12 years ago. They are a group…read moreof people that really love the sport of cycling and truly care about the customer. They did have times when they would get really busy but they opened a second store in Ankeny to handle the business. I can't recommend this place enough if you're in the market for a bike.

I bought a bike there a few months ago so I was allowed the first basic tune-up for free within one…read moreyear of purchase. Tune-up done last month, was able to ride the bike when the temps were up last week. Shifting was all over the place; chain skipping in low gears. I didn't have that problem before I took the bike in. Since the tune-up was free, the bike must have been given to a novice 'mechanic' who didn't know what he was doing.

Why buy local? Over a year ago I purchased new pedals at Bike World. I took them home to install…read more I made a dumb mistake and messed up the threads. Mad at myself I put off getting this fixed. I punishing myself by riding an old bike and admiring my good bike hanging on the wall as a trophy of my mistake. Today I did the walk of shame to the store and confessed my mistake. I expected to leave my bike for a few weeks and to pay for new parts. What I got at the service counter was a knowing smile, a hey let's see what we can do, and a glimmer of hope. 10 minutes later with the proper tools and expertise I walked out the door with the problem solved. If your riding in Des Moines this weekend look for me. I'll be the happiest guy on the trail.

Dan and staff took excellent care of me as I test wrote several varieties of assisted bikes. They…read morehave a terrific selection to choose from and are extremely knowledgeable on their fun inventory. They helped me choose the perfect fit and so appreciated them educating me on the world of E Bikes. Nice change from my road bike! All around fantastic service!

Had my husband's new electric bike fixed in 15 minutes and price was more that reasonable. Will…read moredefinitely be back.

Sean is great to work with. You can tell he takes a lot of pride in the work he puts out and is…read morepassionate about it. Some day I'll have him do a custom build for me.

I will not go back to Beaverdale Bicycles again. I had read reviews here on Google and assumed that…read morethis was a great place, yet it was not. They quoted one thing, then I received two calls saying they had to repair "extra" things. I originally went in and said it had two problems (the gear shifter not shifting and the back break not functioning). -I went to the store he didn't add my receipt up correct (15.00 extra) -He told me he didn't have the part he quoted me on the phone so he had to install a different one, more expensive, and charged me for it saying "you'll like it better". -He never rode my back to test it When I picked up the bike and got home I noticed the back tire was flat. You would think that a bicycle repair would have tested it by seating on it and riding the last time to check to see if the problem was fixed and noticed that the tire was flat, yet he didn't. When I went in he starting telling me that there was no way he did it. After talking with him he realized he had made a mistake, yet wasn't humble and gave me an apology that he said he "might have taken air out to fit the brake on and forgot later to put air back in" A week later after riding it, the bike still has one of the same two problems that I went in for originally, the gear shifter. If he had ridden the bike just one time after repairing it he would have noticed the gear shifter problem and no air in the tire. He didn't. I was given a quote for $65 for a tune up, and ended up paying $115.00. I could have bought a new bike from Walmart for that price. I will go to a better place that provides exceptional service.

I went into the store with a question about a broken piece on my bicycle and ended up buying a $20…read morepart cash. Easy negotiation and great team customer service. Thank you!

The workers were super kind! I came in with little knowledge, but I instantly felt comfortable, and…read morethey fixed my problem very quickly!