Due to mistreatment at the naples store in terms of an SSD issue that died out of the blue, no…read morewarning a cancelled appointment phone lies Claimed a drive was beaten and run over, yes the rubber was flaking they all flake on x9 pros, the drive RANDOMLY DIED WITHOUT WARNING no s.m.a.r.t no disonnections and geek squad mistreatment, find me online and I will undercut their networking and spyware removal Provided You Tell the naples geek squad counter they have been out-geeked Normally I do not deal with end users but will make an exception,

I would give ZERO stars if that were possible! I have purched appliances here before but this was…read morethe last! On August 10, 2026 my spouse and I went to the Naples Blvd store to purchase a new dishwasher as ours had a circulation pump that after 5 years is screaming during operation. The cost of parts and labor pointed to replacement rather than repair. After searching over our wnats and needs we opted for a new Bosch. We were informed it neede to be special ordered and the earliest it would arrive would be September 7,2026. We also opted for installation for convinience sake even though I've done several myself over the years. A few days before presented several e-mails regarding preparation for the delivery. The window of delivery was 7:00 AM to 7:00 PM, the day prior was no later that 4:00 pm. We made dinner reservations with another couple for 6:00 PM. The morning of I get a text message stating delivery will be from 4:00 to 8:00 pm! So I call to change the delivery day and was told I could not, however if they can't deliver and install because of nobody being home, I can call the following day once the dishwasher is back at the warehouse to set up a new delivery. Then they show up at 2:00 PM, okay great I think! They open the door of the truck grab a bag of tools and come in. One of them takes out a tape measure checks a couple of measurements and inform me that it won't fit, this is in broken english, when I question why from what I was able to make out the new one is taller than the opening. With that one walks out to make a phone call. I look up the measurements of the two machines and the Bosch is approximately 1/4" taller, however the subfloor the dishwasher sits on is almost 1/2" lower than the kitchen floor he was measuring from, the previous installer saw this and adjusted the feet of the dishwasher to install that one. I never got the chance to tell them this as while the second delivery/installer stayed behind to take a couple of pictures, packed up his tool bag walked out, put the tools in the truck, closed the back door got in the truck and left. NO FURTHER DISCUSSION, just drove off! I immediately called Best Buy and told them what happened and rescheduled delivery with NO install for delivery on the 9th of September. A confirmation e-mail followed. Then on the 8th of September, another e-mail follows asking me to reschedule as there was an issue, when I reschedule it shows next available is October 2, 2026! The diswasher has to be re-ordered. Another call ensues, the dishwasher I'm told is out of stock, when I ask where mine is nobody can tell me, after a couple of transfers and a call back I'm now told it will be delivered on the 12th of September between 7:00AM to 7:00 PM, then a confirmation email follows stating the 15th, is now the new date, another phone call... now we are confimed for the 12th again, with and email follow-up. Then the time is confirmed in a text as being 3:00PM to 7:00PM. The 12th arrives my Best Buy app shows "prepairing for delivery" early morning, this is showing on the app yet no text, no e-mail confirming this. At 2:30 no change so I decide to call yet again. Now I'm told "it didn't make it to the pick up point so it won't be delivered today"...I reply with "where the hell is it because I will go pick it up myself". I'm given an address which is the address of my local store. I said I'll go get it myself! I'm told I need to wait an hour or two for it to be processed for pick up intead of delivery. I show up at the store an hour later and ask for the manager. The manager tells me they are a small store and don't stock appliances in the back! After a bit of a verbal go around I requested my money back. NEVER AGAIN WILL I PURCHASE ANY APPLIANCE THERE. I now have the same dishwasher coming from a VERY reputable Appliance retailer, and it was $100 LESS!

We have been a customer for approximately 6 years. We have purchased refrigerators and microwaves…read more We have always shopped there because of price and customer service. Our most recent purchase was neither. Their show room price for both a new dishwasher and stove was $400 to $500 over advertised prices at Home Depot and Lowe's for each product. They of course when challenged matched their price. Good deals ??? Concerning service they informed us that delivery of our new Maytag appliances would be 2-3 weeks. I called after 20 days and they informed me that the products where in. Why didn't they call me? Why did I have to call them? How many days did I wait when product was in their warehouse?? Not a happy camper. They are Not the Good Deals of yesterday! Buyer beware!

Good Deals was bought out in 2024 by Royal Green huge appliance conglomerate out of NY. They are…read moreno longer the mom and pop shop they tout. It is a front for Royal Green now. We purchased an oven range from them that has not worked at all. They sent three technicians out from a third party appliance servicing company as they do not have their own technicians. Neither could fix the problem. Spoke to managers Eric and Brandon and they now refuse to refund or even warranty. They want to keep sending repair men out at the expense of "Whirlpool" they state. Hours of repairmen in the house taking stove apart and now it really is stripped of any newness and not working at all. They refuse to refund so we will have to litigate this in court.

We purchased a Miele built in dishwasher from Mullets a year ago. All went well as we were…read moreexperienced buyers. Earlier this year we sent a family member there who needed a built in microwave replacement. While the visit went well they never heard back from Mullets. Not a peep. Disappointing.

Bought a new GEProfile dryer that was defective upon delivery. Asked for it to be returned…read moreimmediately and driver wouldn't. After 3 different service diagnosis they will not return it. Sales person, manager or owner won't call back. We returned to store and got no satisfaction. If appliance is defective upon delivery don't expect any customer service. They literally want to rebuild a dryer in my home, replacing parts until they think it will work. Totally don't trust that we will have a good outcome. GE customer service told us that it was up to the store to make good on this dryer. it was completely out of their responsibility and can't make them pick the dryer up. Who would want to pay over $900.00 for a defective item and let the store try fixes till it is right?

I would like to give a shout out to Andrew and Arolaine in the garden department! I had the best…read morewelcome coming in and Andrew was happy to assist me with loading 20 bags of stones and then loading it in my jeep and Arolaine was the sweetest cashier, even gave me a bottle of water. I was in and out in under 20 minutes! This has become my most favorite Home Depot hands down! I have been going in the garden center alot lately and love how meticulous it always is, unlike any other store! I'll be back again tomorrow, on to the next project!

Came in on a Sunday for a return and they happily took care of me right away. No long wait time and…read moreI was able to return my goods for there in store value. Morine helped me and we was wonderful!

Bill smith appliances came through for us! We needed to purchase and install a new dishwasher ASAP!…read moreAfter 10 weeks without dishwasher. We went to Bill Smith appliances because they carried Bosch dishwashers Despite negative reviews We were at wits end after 10 weeks fighting with Samsung to refund us on our defective water wall dishwasher purchases year ago from HH Gregg. We finally received our refund fromSamsung. Bill smith appliances not only had Bosch dishwasher model we wanted it has a better one for comparable price we were willing to pay! Top it off we got it installed the same day as purchased! PS if you are reading this don't buy a samsung dishwasher with water wall technology The installer mentioned he has replaced many many SAMSUNG water wall dishwashers over years from any store!

I couldn't say it anymore strongly... go somewhere else for appliances. I didn't pull up in a…read morePorsche but have plenty of money. I was completely ignored by everyone working there and believe me there were more than a few people around that weren't already busy with customers. I was finalizing plans for a full home remodel and needed appliances for my kitchen and utility room. They had an amazing selection of high end to ultra high end equipment. But nobody wanted to help me so I left. I ordered everything from Best Buy and Home Depot. Between them they sell the most appliances in the country. Best of all, they stock most of it too so delivery is really quick. You'll also get the best deals that way too. Just order at home. If your looking for a showroom of high end appliances that is willing to actually help everyone walking in the door try Ferguson.

If you want a truly custom outdoor kitchen that will be designed exactly as you wish, Smoky Stone…read moreis the best. If you want natural granite, quartz, and other stone; they have a massive stone yard with hundreds of slabs to choose from. Their design, materials, work ethic, and diligence are second to n

great service and follow up beautiful product…read more great workmanship top notch customer service

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

Amazing experience at Maison with rep Danaize. She went above and beyond to make sure we pick the…read moreperfect appliance for our full remodel. Highly recommend.

Yesterday I walked into paradise grill and was greeted by Bob. After browsing and discussing…read moreoptions I was on the fence about purchasing the 8 foot grill. Th color I preferred was discontinued and was no longer in stock Bob did some additional searching and found the countertop that I wanted. Ontop of that the $ was reduced because it was a discontinued color. Bob was very knowable about the produce. He was very polite and went above and beyond to complete the sale.

We purchased a grill kitchen set for our outdoors only two years ago. It is now rusted and the…read morefridge doesn't work. We really regretted purchasing from them. Poor quality.