I was having trouble with information lost on my iPhone. My son took me to the Geek Squad located…read morein this Best Buy. In less than half an hour the young man completely got my information back!! The young people in the Geek Squad know what they're doing! My charge for this service was very reasonable. Excellent service. I was very impressed. I'll use them again if I have another iPhone problem.

If I could give a negative score I would. They have no staff to help in store. Ordered a fridge,…read moretold them it was in the 2nd floor. Not once, but twice they came to deliver a new fridge & TWICE they were unable To complete the task. Lazy delivery men who showed no ingenuity whatsoever. Trying to tell us it's impossible, which is hysterical considering there's a fridge there already. Same size in every fashion. They failed us twice & that's enough for me. Will be purchasing from another store.

These guys are the best! Especially Josh…read more We recently moved and unfortunately the existing 10 year old refrigerator just died so we had to get a replacement quickly. Josh set us up with a counter depth KitchenAid refrigerator at an amazing price. Better yet, we got it 2 days later! You guys are the best!!!!

We have been a customer for approximately 6 years. We have purchased refrigerators and microwaves…read more We have always shopped there because of price and customer service. Our most recent purchase was neither. Their show room price for both a new dishwasher and stove was $400 to $500 over advertised prices at Home Depot and Lowe's for each product. They of course when challenged matched their price. Good deals ??? Concerning service they informed us that delivery of our new Maytag appliances would be 2-3 weeks. I called after 20 days and they informed me that the products where in. Why didn't they call me? Why did I have to call them? How many days did I wait when product was in their warehouse?? Not a happy camper. They are Not the Good Deals of yesterday! Buyer beware!

Bought a new GEProfile dryer that was defective upon delivery. Asked for it to be returned…read moreimmediately and driver wouldn't. After 3 different service diagnosis they will not return it. Sales person, manager or owner won't call back. We returned to store and got no satisfaction. If appliance is defective upon delivery don't expect any customer service. They literally want to rebuild a dryer in my home, replacing parts until they think it will work. Totally don't trust that we will have a good outcome. GE customer service told us that it was up to the store to make good on this dryer. it was completely out of their responsibility and can't make them pick the dryer up. Who would want to pay over $900.00 for a defective item and let the store try fixes till it is right?

We renovated our place here in Naples. We bought our appliances from Mullets. The company came…read morerecommended. After a couple of years, our dryer stopped working. The technician came out and couldn't fix it and needed to take it back to the shop. This was in October 2025. We were told that the drum was rusted and that it needed new parts and that we should consider just buying a new dryer. Keep in mind we are we only use that dryer when we are in town, which is typically 5 to 6 weeks a year. We escalated our situation to talk to the manager. We also talk to a third-party, a commercial coordinator for Mullets. We got absolutely no help. Pictures and videos were needed. Mullets were dragging their feet and unresponsive. One time my husband called and asked to speak to the manager. The woman on the phone would not allow him to speak to the manager and abruptly hung up on him. Over time, we eventually got to a manager, who promised that he would do everything to make things right. Soon after, just like everyone else we were ghosted, no response to emails or phone calls. After constant emailing and phone calls we were still with no response. Out of the blue they say they are going to fix the dryer with no cost to us (probably because of our constant nagging) They reinstall the dryer. The dryer rattles and makes noise on the inside. The technician couldn't help us because he's the installer. He's not the one who fixes dryers. So now we have to wait a couple weeks for a technician to come out to fix the dryer. Here we wait...mid January still waiting for our dryer to be fixed. ATTENTION -Do not buy from Mullets. All they care about is the sale. The Customer Service is beyond horrible. They do not return phone calls or emails. They will constantly give you the runaround and block you from talking to the manager. They do not follow up and they just don't care. Using them was the worst decision. I will absolutely let our designer know (who is the one who recommended Mullets) to find someone else to work with. Such a disappointment. I will share my experience with my friends and neighbors.

Came in on a Sunday for a return and they happily took care of me right away. No long wait time and…read moreI was able to return my goods for there in store value. Morine helped me and we was wonderful!

I'd like to give special recognition to Hilly at Home Depot Appliance Dept. for making my parents'…read morepurchase of a refrigerator and dishwasher such a wonderful experience. From start to finish, she was helpful, kind, and genuinely funny--she made us feel extremely comfortable and welcome instantly. Hilly was knowledgeable and attentive, and her down-to-earth approach made the entire process smooth and enjoyable. We're truly grateful for her assistance, and Home Depot is fortunate to have someone like Hilly on their team.

The other day, technician # 70 ( I cannot remember his name) did a fabulous job in replacing my…read more Samsung Refridgerator filter. It felt like it was jammed in there and in two seconds he removed the old one and replaced it with a new one. He was pleasant, reliable, knowledgeable and friendly! I will never go anywhere else but Bill Smith Appliance, especially on Marco Island!

So please. Go any where else for appliances,, We spent major dollars during Covid during a…read morerenovation took forever 8 months to get double ovens. Move forward. Appliances no longer under warranty. We have now been waiting for 2 months for my oven repair. Had to pay for the diagnostic service. Not diagnosed correctly. it was wrong part And the sad part is we really cook at my house. Bill Smith is terrible. We thought them having their own service was impressive. But no. My next call will the Better Business Bureau.

If you want a truly custom outdoor kitchen that will be designed exactly as you wish, Smoky Stone…read moreis the best. If you want natural granite, quartz, and other stone; they have a massive stone yard with hundreds of slabs to choose from. Their design, materials, work ethic, and diligence are second to n

great service and follow up beautiful product…read more great workmanship top notch customer service

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

Amazing experience at Maison with rep Danaize. She went above and beyond to make sure we pick the…read moreperfect appliance for our full remodel. Highly recommend.

I came in recently and had the most amazing experience. Josh, the manager was so friendly and…read moreknowledgeable. He made everything so clear and concise, I wish all managers were more like him.

Yesterday I walked into paradise grill and was greeted by Bob. After browsing and discussing…read moreoptions I was on the fence about purchasing the 8 foot grill. Th color I preferred was discontinued and was no longer in stock Bob did some additional searching and found the countertop that I wanted. Ontop of that the $ was reduced because it was a discontinued color. Bob was very knowable about the produce. He was very polite and went above and beyond to complete the sale.