We have been a customer for approximately 6 years. We have purchased refrigerators and microwaves…read more We have always shopped there because of price and customer service. Our most recent purchase was neither. Their show room price for both a new dishwasher and stove was $400 to $500 over advertised prices at Home Depot and Lowe's for each product. They of course when challenged matched their price. Good deals ??? Concerning service they informed us that delivery of our new Maytag appliances would be 2-3 weeks. I called after 20 days and they informed me that the products where in. Why didn't they call me? Why did I have to call them? How many days did I wait when product was in their warehouse?? Not a happy camper. They are Not the Good Deals of yesterday! Buyer beware!

These guys are the best! Especially Josh…read more We recently moved and unfortunately the existing 10 year old refrigerator just died so we had to get a replacement quickly. Josh set us up with a counter depth KitchenAid refrigerator at an amazing price. Better yet, we got it 2 days later! You guys are the best!!!!

We purchased a Miele built in dishwasher from Mullets a year ago. All went well as we were…read moreexperienced buyers. Earlier this year we sent a family member there who needed a built in microwave replacement. While the visit went well they never heard back from Mullets. Not a peep. Disappointing.

Bought a new GEProfile dryer that was defective upon delivery. Asked for it to be returned…read moreimmediately and driver wouldn't. After 3 different service diagnosis they will not return it. Sales person, manager or owner won't call back. We returned to store and got no satisfaction. If appliance is defective upon delivery don't expect any customer service. They literally want to rebuild a dryer in my home, replacing parts until they think it will work. Totally don't trust that we will have a good outcome. GE customer service told us that it was up to the store to make good on this dryer. it was completely out of their responsibility and can't make them pick the dryer up. Who would want to pay over $900.00 for a defective item and let the store try fixes till it is right?

I needed a lot of assistance at Home Depot. I was shopping for my gardening essentials and was…read moreimpressed with the huge selection this Home Depot. This provided me an outstanding opportunity to choose from. Yet this I well stocked garden section proved challenging because my cart was quite full. The questions I had were many!Employees here answered all of my questions and offered to assist me with this large order. They went above and beyond to see me through to the end of my purchase. I have never had an amazing experience like this before in any of their other competitors. Lowes etc.... One more area I will add. The garden section was immaculate. Not only well-stocked with this enormous selection everything was organized which made for easy viewing, great signage displays, and orderly! It is end of season here and I aspected low stock, nothing to choose from and the predictable mayhem in most stores due to snowbirds heading back. Someone was on it with these predictable seasonal shifts! I just wanted to thank all of those employees that gave it their all for I had an outstanding customer care experience. Shout out to Carle, Andrew, (in garden), Jowey and Aretha, (in Front End), Aldrich (Service Desk) and A.J. (in CXM). I will be back again! I will also tell others know what a wonderful customer care experience they will receive at this Home Depot in Naples, Florida. (Located on Pine Ridge Rd.) Note- This was at 10:00 PM when I finally checked out. A long day for all yet that didn't phase them! WOW! Way to go team!

New one on 41. Needed 6 screws for breaker box. Looked for 20 minutes and tried to get some help…read more Which was non existent. Frustrated, went to Ace. Took less than 5 minutes total. Bad first impression. Only get one first impression.

So please. Go any where else for appliances,, We spent major dollars during Covid during a…read morerenovation took forever 8 months to get double ovens. Move forward. Appliances no longer under warranty. We have now been waiting for 2 months for my oven repair. Had to pay for the diagnostic service. Not diagnosed correctly. it was wrong part And the sad part is we really cook at my house. Bill Smith is terrible. We thought them having their own service was impressive. But no. My next call will the Better Business Bureau.

For starters their service sucks! We bought a new dishwasher…read moreone year ago. Have had 3 repair attempts to fix it. FINALLY, they said that it always needs to have rinse aid or it won't work correctly. Said many people have complained about this. No where in the manual nor did any employee tell us this ! They still charged me $130 for the 'service' call. Will never use them again.

If you want a truly custom outdoor kitchen that will be designed exactly as you wish, Smoky Stone…read moreis the best. If you want natural granite, quartz, and other stone; they have a massive stone yard with hundreds of slabs to choose from. Their design, materials, work ethic, and diligence are second to n

great service and follow up beautiful product…read more great workmanship top notch customer service

I am so very upset !!! They Charge top Dollar you are expected to get what you paid for. They are…read moresuppose to be a highly Reputable Company? Any way dealing with a " Senior Specialist" ordering a simple sink faucet for a bathroom. They took order and did not order what was specified. So upon returning it found out that the entire product was not ordered at all. now going back they insist that there is an upcharge for the faucet that they quoted on? Asking if the situation was reversed what would they expect? they all agreed with me. Seems like they made a mistake and now that I am in a bind get forced into paying for a mistake that they made. I now have to reschedule my Plumber with the install and going to be put an additional week and pay extra because they messed up? I will never expect anyone else to go thru that so buyer beware!!!!

This plumbing supply store is the best , they have a great staff , very knowledgeable and great…read morecustomer service and the prices are very reasonable.

Amazing experience at Maison with rep Danaize. She went above and beyond to make sure we pick the…read moreperfect appliance for our full remodel. Highly recommend.