We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

We needed a new heater for our house. Gans Plumbing gave us a very competitive price. I also had…read moreour hot water heater replaced at the same time since it was 13 years old and needed to be removed to change out the heater . The staff was terrific to work with. The work performed was completed on time and without any issues. The work area was left clean. I would highly recommend Charles B. Gans.

Gans plumbing sent a plumber - Colin - out to fix a leak and cap a gas line. Colin was terrific! He…read morefixed the leak, clearly explained what he did and walked me through different options to cap the gas. He answered all my questions and also examined a potential leak in my basement. And the price was cheaper than other plumbing services I have used for similar issues. Highly recommend!

Jonathan explained what he was doing and why, which I really appreciated. He cleaned the chimney…read moreand wood stove so they're better than they've been in years. Safe-T-Sweep is now our go to for chimney stuff.

Jonathan stopped by because he was in the area and another company said I needed a $1k pipe…read morereplacement, he told me it wasn't necessary...saved me a bunch of money. very friendly and knowledgeable as well.

Hired this company to install a complete system, ductwork included. They undersized ductwork,…read morecausing high static in the 1.6 in w.c. range. Section of trunk line was connected with tape only, which came apart. Registers were not connected, pulling large amounts of dust into the house. System only had the factory charge of 13.3 pounds. Liquid line filter drier clogged with 20 degree temp differential. Was told by Chadds Ford Climate Control that it was on me, as the homeowner, to make sure that the system was installed according to all standards and codes.

We're very pleased with the professional handling of our request and excellent workmanship in…read moreremoving our old system and installing a propane furnace and central air conditioning system. Scott V. was very informative and complete in suggesting and estimating 3 variations of furnace, AC, heat pump combinations. Jeff was very helpful in scheduling a convenient installation date. Jim, James and Sean did an excellent job of old system removal and new system installation. All work was completed in one day. They left the worksite in great shape, clean, professional fit & finish. I recommend Chadds Ford Climate Control for sales and installation of a new HVAC residential system.

I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!!…read more I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see!

I have never worked with Middletown HVAC but they responded very quickly to my project request I…read moreposted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review.

Our 5 year old HVAC system stopped working, so we called McLoughlin Plumbing , Heating, and…read moreCooling. Steve from service was dispatched to look at our unit. He found a few issues with the system and replaced the refrigerant. The unit started to work again. About 30 hours later, the same problem occurred. Steve found a leak in the system and worked with his manager to locate the part. Unfortunately, the part was back-ordered. There was no target date for our unit to be repaired. The day this occurred, the temperatures went to 100 degrees. Not willing to wait or to put more money into the problem, we contacted Rob who put together a quote and sent it to us in about 2 hours. I ask him when he needed to know the model we wanted to install, and he told us by the next morning at 8: 00 am. My husband and I called Rob's mobile phone at 8:00 am. We told him that we expected that the HVAC unit would be installed by end of business that day. Much to my surprise, Rob said that the two units we were interested in were available locally. Not only that, he said that he pulled two guys from a new construction installation, and if I looked out my window, I would see two trucks outside waiting for him to tell them to come to our door to begin to dismantle the existing unit. I quickly went to our front window and they were there! Wow, now that was impressive! Not only that, Rob stopped at the distribution center on his way to the office and was at the site to pick up the unit that we decided on! Also pretty impressive. The installation was flawless. The three guys were great, professional, and efficient. I highly recommend McLoughlin for HVAC units. My expectations were extremely high, one might even say unrealistic. I am pleased to say the Rob and his team far exceeded my expectations. Thank you to all that worked to get us cool again. Laura Thompson

McLoughlin sent their techs out multiple times to resolve a challenging issue. I'm glad to see a…read morecompany that stands behind their work.

Madsen is not at all concerned with customer service once they get the job. Joe is simply…read moreincompetent and the designs are flawed when time to execute. Delays upon delays as well as change order costs that were never initially communicated. The craftsmen are solid, but the premium you pay for the busted business process is NOT WORTH IT. Plus, they do use subs for electric work and flooring and those folks are NOT reliable nor do they care about quality. Just find someone else - this company doesn't value the customer experience despite charging tens of thousands of dollars.

I just had my kitchen and 2 bathrooms gutted and constructed by Madsen. My house was built in…read more1926. From initial contact, selection of materials, the installation, they were a true joy. I will say they are honest, totally anal, have the best carpenter, plumber, tile installer, I could have ever hoped for. Most importantly, they care.

DiFilippo's is the BEST around. Personable, reasonable and knowledgeable. Came right out when no…read moreheat on the coldest day of the year, and out again when no A/C. Our system is older, and trying to maintain. No pressure for a new unit. Honest, dependable, reliable. five stars, absolutely...

I was in the process of renovations when the contractor said we need the A/C to be disconnected and…read morethe Freon drained appropriately so it does not go into the environment and you need your HVAC to come out asap, because we do not do that. I called my HVAC company which is DiFilippo's. Vince came out because his other employees were booked on other jobs. We needed this to be done to continue on schedule. Vince went back to the office and came back in his work clothes and did the job. Vince, btw is the owner. This is a company I will stay faithful to.