Most satisfactory explanations for me and thorough in their work too…read more My job was thankfully not an emergency job- so they re-scheduled it when something else came up on another end (last minute emergency project etc.). Communication time has been reasonable and this is the chimney company I would personally prioritize in this area currently. They focus on parts being replaced only when absolutely necessary and will start/consider repair, the context of the situation, and be transparent with you. They are really good at explaining why you might or might not have a choice in your chimney situation with the work completed on it.

I contacted them through Yelp on a Sunday and the owner replied back. I called his wife Katie and…read morewe set an appointment for a free estimate. Danny came out, reviewed the chimney and gave me a price. I accepted and he said he would come back. Katie kept me informed and Danny came back at 7:00 pm and capped my chimney. This company is amazing! I highly recommend them. I will be contacting them in spring for more work.

These guys are AWESOME. Seriously…read more They are clueful. They arrive on time. They don't make you wait a week for an appointment. They are honest. They don't feel scammy at all. They do a great job. They don't talk to you like you're a moron. They're cool. What more do you need? These guys were dispatched by my home warranty company to replace my water heater, and they got it done the next day. They worked with the home warranty company to get it all paid for (rock!!), and they even answered some homeowner questions I had while they were here. I wound up hiring them the next week to clean out my air ducts -- totally worth it. Dependable, trustworthy, good non-creepy guys. I totally felt comfortable with them wandering around my house. Hire them!

Wegman Brothers came through for us yet again! We called with a radiator leak after moving into a…read morenew home- Wegman came right out, drained the radiator and calmed us about the situation and a plan for the repair. And, even though Wegman Brothers might not've been the the previous home owners heating and cooling company; Wegman Brothers will definitely be handling our upcoming heating and cooling needs.

To be quite honest, I'm not sure I've had such a reoccurring, positive experience with a business…read moreas much as I have with Lou Curley. They are reasonably priced and super honest. They show up on time, they're friendly & professional, and they do what they need to do. We've been using them for a few years now - every year they come out to clean & inspect our fireplace & chimney. I have not a single complaint. As long as Lou Curley exists, I will use them for all of my fireplace & chimney needs.

Had Lou Curley's in after our furnace guy told us we needed our chimney swept. They came and looked…read moreat things and told us the reality of what was going on and explained we didn't need a full sweep. Did a bit of cleaning up and total bill was less than half of the original quote. Honest and helpful folks!

We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

Mike and staff were professional in cleaning our chimney and installing an awsome fireplace. Went…read moreabove and beyond thanks !

The work was incredibly slow with very little explanation of timeline…read more Originally, we were told it would be a three day job and we explained we were on a timeline. The crew worked varied hours (as little as one hour one day) with little communication about what was done. The whole project took over a week to complete. The owner came to the house and measured everything to get a quote. We were told the crew would start the job on December 3rd (originally 11/25th). They arrived unprepared, without materials, and to measure again. They were aware that the job was moving forward so they could have measured before 12/3, but made no effort to prepare for the work. The owner said they had to proof the chimney (however, we were told that the actual work would have begun on 12/3 since the measurements were already taken and documented on the original quote). More than weather appeared to have impacted the job's completion. A lack of planning around the weather appeared to have impacted the job. A metal flashing was installed as a barrier in my young daughter's room. It was not cut to size, had sharp edges that could have cut her, and was done with exceptionally poor craftsmanship expected of an apprentice, at best. We requested it removed and done properly. The flashing was removed and, in the process of removing it, damaged the chimney. They did not repair the damage they caused leaving holes in the chimney where they screwed in multiple masonry screws. More about this later. At one point we did speak to the craftsman about the flashing and the speech was incoherent, circular, and jumbled making it difficult to understand what was said. At one point in the job, our router and blink cameras (inside and outside the house) were unplugged and disabled while they were working in our house without us present. I had to call the office to have them call the crew to plug them back in as we use them to see that our kid gets off the bus and safely home. After that conversation due to concerns about the crew, the timeframe, and work , multiple attempts were made to contact the owner. Office staff fielded the calls and told us to write down our concerns and share them with the owner. Finally, on the last day of the job, the owner arrived unannounced at our house while my wife was home. He did not call nor return any phone calls. When we did speak to him, he was rude, condescending, and told us he didn't return our phone calls because he was away. He is the principal operator and owner and, according to his office staff, inaccessible as the primary and only decision maker. Never once during our phone calls were we informed the owner was inaccessible because he was away and not taking phone calls related to HIS BUSINESS. When he did arrive in the final day he dismissed our concerns, interrupted us multiple times (at one point telling us to hurry up because he knew what I was going to say - even before I said it) and refused to fix the damage done when taking off the flashing because "it was not in the contract". When I criticized his dismissiveness of our concerns and lack of accessibility as owner of the company, he engaged in ad hominem attacks against me by calling me a bully (using a definition of bullying he created) while referencing his grandson's school project on bullying. The only thing that was done in a timely fashion was cashing the check I wrote them for services. Even the invoice documenting payment took two days. I would encourage people looking for quality customer service, good communication, reliable work, valid timelines, and an invested owner that is accessible to cast a wide net before settling on Swift. All that being said, they do a good job sweeping/cleaning chimneys so there's that.

Jonathan was professional and kind; excellent overall. My chimney needs some minor fixes which he…read moretold me how to do and also recommended someone if I'm not going to do it myself. It's been at least 13 years since the chimney was cleaned so I was worried and embarrassed, but he made it all easy. Highly recommend.

Jonathan explained what he was doing and why, which I really appreciated. He cleaned the chimney…read moreand wood stove so they're better than they've been in years. Safe-T-Sweep is now our go to for chimney stuff.

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

Very bad quality. They spray foamed my basement. The contract quoted a 2" layer of spray foam--see…read morethe pictures. We were lucky if 1" was installed anywhere in the basement. There were also drips, if there was a wire across an area the guys didn't move the wire, there was just a wire shaped gap behind it. Shabby job. I would not recommend. They were the lowest priced for a reason.