EVERY WOMAN SHOULD TAKE THEIR CAR HERE........EXCELLLENT SERVICE! CUSTOMER FOR LIFE. AS A WOMAN, I…read moreREALLY LOVED WORKING WITH TIFFANY MENEFEE, SHE WAS PROFESSIONAL AND ALWAYS KEPT ME INFORMED. NOT A SINGLE REPAIR WAS TAKEN WITHOUT MY APPROVAL OF THE EXPENSE. COULD NOT BE HAPPIER!!! I had looked at reviews after my accident and based on their Google reviews I chose Pronto Body Shop. I recently had my white Ford Focus towed to their shop in August 2024. Laura was really nice and got the paperwork started. Unfortunately, my insurance decided to total the car based on its age. I decided to go ahead and work on the vehicle instead of releasing it to the insurance and having the car junked. I proceeded working with the manager, Tiffany Menefee, who truly made me feel like she understood my financial situation. I was given two estimates, one to make the car drivable and the other for cosmetic repairs to the vehicle. This was done so that I could determine financially whether I could proceed to the next step. They were careful to select salvaged mechanical parts that were in good condition to keep my expenses low. They also worked in stages by first addressing the mechanics and drivability. They did not want to remove any of the damaged fiberglass paneling incase I could not financially proceed to the estimate for body work because it would have been impossible to get the fiberglass panels back on due to them being bent out of shape. They worked methodically to ensure that I did not exceed the mechanical drivability estimate, not only did they not exceed the estimate they had provided but the total actually fell under the estimate. This is how businesses should be run! No surprise overages where you feel taken advantage of. Because of their dedication to details and constant communication to verify any changes or charges I was able to proceed with the additional body work. Everything together was still under the estimates I was initially quoted and the work was excellent. As a woman, I have been made to feel ignorant by some mechanics when I have struggled to ask technical or mechanical questions. I have felt their impatience with my lack of knowledge. However, I was never made to feel that way by Mrs. Menefee. She went over every detail step by step. Every question was thoroughly explained in a way that I could understand. As a previous insurance adjuster, she explained how to proceed with my insurance and the process of obtaining a salvage title. I felt like she treated me like she would have treated a family member. She was patient, understanding and walked me through the whole process. I could not say enough good things about her or Pronto Body Shop. As long as she is there I will continue to take my cars there.

I stopped by to see if I could get a quote. A young lady took us out and looked at my car. I wanted…read morefull paint job with the kinks fixed and some extras added. She took several photographs and it seemed like she really was looking at everything to get something going. She said she'd call me back. Never got a call back. I'm not sure why I never received a call back, but it didn't seem feel like they wanted my business. I was going to pay cash, which to me, would have been best for them, but I guess they run their business a different way. I went because it's woman owned and saw some great reviews. I'm disappointed to say that they're not all that interested in providing a job for a woman. They make their money. I'm just one person. I wish them the best. Just not with my money.

I'm not all that familiar with paint-less dent repair but, I know that you don't have the luxury of…read moreapplying filler and painting the entire surface after you are done with your body work. Hence, there seems to be high need for craftsmanship that is necessary to work a dent this way. That said, these guys repaired a door dent I had on a leased car that was being returned. Reasonable price and I could not tell that there was dent the size of a half dollar when they were finished. Plus, they fixed it the same day I brought it to them. Great place - hopefully, I won't need to go back!! But if I need service like this again, I'll be back to Empire.

Took my silverado 1500 in after an accident and Gabriel was quick to give me a quote and order the…read moreparts needed for the truck. Highly recommend this place if you are in need of repairs quick. The whole job took them less than a week to finish and my truck was like new again. Hopefully i'm never in need of these services again but if I am I know to hit up Gabriel.

Great work and affordable prices .Did work on time.i highly recommend him to anyone, look no furtherread more

I got three estimates for repairing the front bumper on the passenger side of my Honda CRV. All…read morethree estimates had identical parts, part numbers, and hours of labor to do the repair. Same computer system for all three. Cost for parts and labor for the first estimate was inflated by about 30%. The markups for the second estimate were not as much, but still high. I read the reviews for Sergio Lewis Body Shop, had three personal recommendations, and the repair cost was much lower than the first two estimates. My bias is to work with local businesses whenever possible. Norma Jean was wonderful to work with and I will not hesitate to recommend them to anyone. Customer service and quality work are superior!

Went there for a dent on the back of my truck bed. The owner is very friendly and knowledgeable…read more Was able to make like truck look like new. I would highly recommend this place.

They did exactly what they were supposed to do and did it ahead of time. Joe was very personable…read moreand professional. He talked me out of getting an entire paint job that would have cost me thousands of dollars more,and instead recommended a smaller portion of my truck to get painted and have the rest lightly sanded and polished. The results came out great. I highly recommend this business to active-duty soldiers and veterans. This is a reputable business that will deliver on what they promise and will not try to take advantage of you.

Carlos and the team at Spray Masters in El Paso provided outstanding service. After purchasing my…read morepre-owned G-Wagon, I discovered several unexpected issues, including a faulty door handle, a window that wouldn't roll down, and a loose grille. Carlos inspected the vehicle and took care of everything in less than a day--no job was too small or too big. I'd previously met with Carlos about painting my 1974 classic Mercedes and was impressed by his knowledge and professionalism. This experience confirmed what I already thought: Spray Masters delivers superb workmanship, attentive customer service, honest advice, and fair pricing. I highly recommend them for repairs or paintwork, especially for high-end vehicles. I'll definitely be returning for all my vehicle repair needs!

Carlos from Spraymaster's had amazing customer service & quality work when helping us with my car…read moreIt was super fast and looks better than brand new, not to mention the reasonable price. This plus many other reasons keep me and my family coming back to Spraymaster's whenever we run into car trouble, highly recommend!

This is the best place for collision damage to go! Armando and his family have been doing a…read moresuperior job for El Paso citizens for generations and it shows! Skip the big corp. brands when it comes to auto collision and insurance claims, and go to someone who WILL fight for you and has a team of QUALITY work and skilled employees!!

Don't take your car there my bmw has been just sitting there since may after we paid him to paint…read moreit, He promised many times, gave different dates it would be done. Even his workers said that is how he is he will do insurance claims in a month but if your paying you wont see your car in months. That place all they do is drink. We giviin him so much business through insurance claims we won't go back and no have to take him to small claims court. Please don't go I can prove to anyone that he is a joke or a drunk and won't keep his word. If I could give him a negative star i would. He got my hopes up too many times.

EPRecon took my 10 year old sun beaten car and made her sparkly again! Very impressive work, worth…read moreevery penny. 10/10 would recommend

From the owner: El Paso Recon is a family-owned and operated mobile auto body repair service proudly serving all of…read moreEl Paso, Texas. We bring professional-quality repairs directly to your home or workplace—saving you time, hassle, and money. By operating as a mobile service, we’re able to offer the same high-quality results as traditional body shops at a fraction of the cost and in less time. No long wait times, no shop drop-offs—we come to you. Our services include bumper repair, moderate dent repair, scratch repair, paint touch-ups, paint correction, and headlight restoration. Quality workmanship, honest pricing, and convenience you can count on.

Our daughter was in a not at fault accident in August of 2016. The front of our Chevy Spark was…read moredamaged pretty bad, front hood and entire bumper were destroyed. After the work Caliber performed, it is perfect now. It really looks amazing. They finished well before the timeframe they initially gave us as well. What we really liked were the daily updates they gave us and the professional and kind manner they showed us during an otherwise unpleasant event. Caliber also handled everything with our insurance. The entire process was fast, smooth, and professional. The staff were helpful people too and able to answer all our questions and concerns quickly and knowledgably.

Great experience at Caliber Collision. The customer service from Jose and the staff was very good…read morefrom start to finish. They were professional, helpful, and made the whole process smooth. Their help and communication were much appreciated.

This place is terrible they took 6 months to repair my car just to get it back and have it break…read moredown on me twice. They also will not provide receipts for anything they repaired

This body shop was recommended by one of the Hoy VW employees and they did not disappoint…read more The estimate scheduling was easy, the owner took care of everything for us. Dropped off the vehicle and it was ready in 2 days. I cannot even tell where they repainted the gas cap cover, it is all so smoothly blended in. It was about $200 less than what the dealership had wanted. Very pleased with the service and the quality of the work.

David is absolutely amazing and his staff did a first rate job on my KIA. I strongly recommend this…read morebusiness to anyone who needs their vehicle repainted. Polite, helpful and friendly staff