They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

I brought my VW Eurovan in because I was on vacation and it was stalling out. These were the…read morenicest, most helpful, honest people ever! They spent a lot of time helping us diagnose our problem to get us back on the road quickly would highly recommend

I found Herrera Service on the internet. I was looking for a VW Specialist to work on my…read moreVOLKSWAGEN PASSAT. I called and spoke with Brenda. Brenda was absolutely very professional, courteous, knowledgeable and made me feel appreciated. She asked me the right questions and responded with the right comments. In the event I do need my car worked on, I will not hesitate to take it to their shop! With the reception that Brenda gave over the phone, there is no doubt that I'll receive the same OUTSTANDING service on my vehicle from the shop! George M Elias

Called to make an appointment to have the outside handle of my car replaced…read more When I took my CR-V in, Ralph Hernandez, the Business Owner, looked at the car and further checked the front hood area, which needed bracing. He ordered the Handle and asked me to bring the car in the following week when the handle should come in. Within an hour and a half, my car was fixed. Excellent job! Excellent service--he braced the loose body parts as well. Mr. Hernandez is honest and communicates with confidence about his work due to his knowledge and his well-trained and competent crew. I was highly impressed with the quality of work and service, and would highly recommend this body shop! Huge thank you, Ralph Hernandez and crew - 5 Star Collision! Based on a 5-star rating- 5 being excellent - I rate this business a Big 5 Star! *****

My truck needed a fender replacement, they had great customer service and the work was done…read moreefficiently. Thanks Five Star Collision!

The ac on my ram 1500 went out. I took it to Suoer 5 based on positive reviews from other…read morecustomers. They did a complete replacement in one day. Ac working fine. I can't speak to cost because I have no frame of reference and did not try other shops. I know they used all new parts which is better than rebuild parts. I'm pleased with the cleanliness and organization of the shop. I recommend them. Talk to Wesley

Worst customer service and very expensive do not honor warranties that they offer and the mechanics…read morethere are inexperienced

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

I can't recommend Carfix enough! I have a 2023 Hyundai Palisade, and if you know this car, you know…read morethe battery is tucked under a structural brace that makes it a pain to change. I first went to the dealership, and they told me it was going to be an ordeal--quoted me over an hour and a half just to swap a battery! I took it to the team at Carfix instead, and they were incredible. They didn't make a mountain out of a molehill; they got right to work and had the new battery installed and the car ready to go in less than 30 minutes. Professional, honest, and lightning-fast. Save yourself the dealership headache and just come here first!

Took my car to them they kept it for 2 months didn't do a dam thing for ac job they couldn't find…read morethe problem so they said they took it to "a guy" he said it was the ac control module said they ordered it from eBay charged me 700 dollars for nothing car exactly the same keeps burning compressors out complete crooks stay away and this was the second time they charged for the job the first time the compressor burnt out in 2weeks cause they couldn't fix it exactly what he told me !

My car needed some urgent repairs, and they got me in and out faster than I expected. The team was…read moreincredibly friendly, professional, and gave me a fair price. I live on the other side of town but that doesn't matter. I'll definitely be coming back for any future needs and highly recommend this place to anyone looking for reliable and fast service!

Do not recommend!!!! Showing up he said could see the car…read moreand give us a call with a diagnosis once the car is up. About two hours later we didn't receive the call so we called to see if they were able to get the car up and their response was to " just come pick up the car" and refused the service. He didn't give us a wait time he said we just needed to pick it up and they wouldn't be able to see the car? Now we have waste two hours of morning when we could have gone somewhere else we understand if they are busy but by would Bruce accept in the beginning and gave us a time he would call us back. In my opinion racism was shown.

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

Brought our jeep here after it shut off on us in the middle of the desert. They did everything they…read morecould to identify the issue. Unfortunately they weren't able to find anything wrong but super friendly, honest and only charged for the diagnostic.

I'm an author, and my husband and I were on a book tour, driving the Southwest in a heat wave -…read morewhen the air conditioner in our Subaru Forester began to fail. We had only one weekday in El Paso before I had to drive to Albuquerque for my next event. We called University Auto Center first thing, Majec listened patiently and instantly said to bring the car in. When we arrived, we saw many other cars, yet Majec ran a smooth operation: relaxed, smiling workers worked at an expert, steady pace. He welcomed us warmly, expressed genuine concern for our welfare and tight schedule, and said he'd look at the car right away. He got back to us faster than expected. The problem was the compressor, and he couldn't get the part till next day. So, since I had that Albuquerque event, we figured we had to keep going sans air conditioning. Without any pressure, Majec clarified that the compressor could give out any time, stranding us on a highway in temps over 100. So, he helped us brainstorm a solution: my husband waited in El Paso for our car, I drove a rental ahead to my event, and Majec stayed on top of it all so my husband could catch up ASAP. Majec communicated well throughout, his team moved fast, and he charged much less than if we'd waited to do the work elsewhere. He also insisted we call from Denver to tell him how everything went. Three months later, it all still works great. Majec saved us from potential disaster, both in terms of safety & maybe missing my event. We recommend University Auto Center to anyone who wants professional, honest, caring service at a great price.