The worst customer service. These are some of the rudest employees. There is never any type of greeting when you place your order. They always have an attitude, god forbid once you're at the window and have a question, the look on their face as if they are annoyed. This is my experience every time I visit this location. This is a poor representation of your company. DO BETTER!!! read more

This is truly a hole in the wall eating establishment, which I do not mind at all. There are several deals, especially for lunch, that has lots of food for low amounts of charge. I truly do not have a problem with the way things are set up, but they do need to be more mindful when fixing food. Speed with great service would not be a bad thing for them! I have to ask the fine workers there...how do you miss ingredients on a chicken nacho order? You know you need chicken...but what comprises nachos...cheese and chips right?!? How the heck did you forget to put the cheese on the nachos? Don't believe me, take a look at the nachos that I took a picture of and posted here! Chicken...check! Chips...check! Cheese...wait...where is the cheese? 3 ingredients people! Come on...get your head in the game! Taste wise, the food is decent. I liked my pork torta...I do question if they actually use chicken for their hot wings though. The meat's texture was suspect! Wish they had virgin daiquiris because the daiquiri machine looked refreshing! Portion size is definitely not a problem. I love that they let you get your own sauces and things of that nature. Sometimes I want heavy sauce on my items, and hate to ask a grumpy person that is worried about my waist! When I want cheap food in a hole in a wall atmosphere, and I am on that side of town...believe I will be at Chacho's! Just know that I will never order the beignets again though! My New Orleans palette would not allow me to eat such a horrible knock off of a New Orleans dish! It taste like a doughnut...not a beignet! read more

Chacho's - 2 lunch specials. Chicken nachos with mixed greens salad & pork torta work mixed greens salad. Beignets as well. - Tex-Mex Near Me - Houston, Texas

I love their Fajitas.The tortillas are thick and soft.Even for a couple of days still fresh.

Ok let's be realistic, I'm not coming here expecting 4 star restaurant quality and service - it's just not what you come to Chacho's for! There is a parking lot out front and even a drive-thru! The balcony area is huge and the inside is a good size. It is not clean clean but it's not gross and disgusting like some of the reviews say. So why do people come here?! The margaritas!! You can get some bang for your buck here. The large size frozen margaritas are $7.50 with a good amount of liquor in it. You can get sloshed with a few of these.. That says a lot compared to other places that are more expensive and it's just mix. You can mix and match your flavors - I personally like the top shelf and strawberry. But they have 1800, cognac and coke, hypnorita, etc and 3 different size glasses. And now for food - they have a salsa bar with various types - even a fresh tomato and one with manga. I think they're good for what you're paying - the small nachos, you can choose the meat and cheese, is huge! The large one can serve like 10-15!! The chicken and black beans nachos are pretty good as well. read more

Chacho's - Super large nachos platter! - Tex-Mex Near Me - Houston, Texas

Food. Mexican food. Drinks. Strong drinks.That's why you come here. To be honest I feel it's best to come here after a night out consisting of imbibing a few too many. You will definitely be back on the road to sobriety in no time. I met a few friends here and while I had a great time, I wouldn't necessarily pick this place. First off, it's dirty. Plain and simple. Sticky and dirty. It is open 24/7 which is a good business move but it begs to be shut down for a day and thoroughly scrubbed. Then, there are policemen posted up by the bar when you walk in. Um, sir, why is your presence necessary? Yikes!! Also, the policeman walked behind the counter and helped himself to a drink. Is that sanitary??? My friend told me there was a shoot out here before so I guess that's why law enforcement is present. Alrighty. While we were sitting down enjoying our meal an employee walked around with a dirty rag wiping down tables and having a super loud conversation on her phone, cursing at whoever was on the other end. I will say that the staff is awesome for the most part. They are very helpful in helping you navigate the menu and in offering suggestions. This place seems to be very popular for their nachos. People seem to really like them. While they do look very good, delicious even, I'm at that age where I don't like a plate of waste. Unless 4 people are going to share with you the majority is going in the trash. I broke my abstinence from alcohol and had a pina colada. So very strong! Get the small first and work your way up. We all had one drink and didn't finish it. I had the gorditas which were hot and great. Nothing really exceptional going on to return. (So, I had to go to ER for food poisoning. I'm pretty sure it was from here as it is the last place I ate. I'm kicking myself because I KNEW better than to eat here!!!) read more

Chacho's - Steakhouse gorditas - Tex-Mex Near Me - Houston, Texas

Do not order food from this location!! Beware! 2700 South Loop W Fwy Svc Rd Houston, TX 77054 United States Beware! In the middle of Covid-19 a pandemic, this location is not following mandatory business masks order inside Houston limits. I just ordered food from the drive through and not one of the food handlers had on either gloves or mask on! Just plain nasty. At first I thought it must be "chef microwave" handing out the orders because the drive through was just moving just a little to rapidly, after I paid for my order, while waiting for my order at the window, I noticed that aside from the cashier, not one person, bagging the food, filling the drinks, filling plates, taking plates from back or microwave, NO ONE had on a mask or gloves! Needless to say, I immediately requested and received a refund and drove off! Unsafe! Unsanitary! Not practicing safe measures! nasty ! read more

I've been a faithful customer of Chacho's for over 10 years; however, today's experience has left a foul taste in my mouth. I placed my order for dinner, got to the window and paid for it in cash. I was handed my order without receiving my change. Upon requesting my change and the receipt, the gentleman on the drive thru window proceeded to tell me he had given it time when in fact he hadn't. He argued with me before finally giving me my change. To make matters worse, when I got home, my order was incorrect. For your own good...DO NOT FREQUENT the 610 location. It's EXTREMELY sketchy and unprofessional. The Westheimer location is muuuucccchhhh better!!! read more

Chachos is a place I frequent when I don't quite know what I want to eat. I know I'll find something on the menu every time. My favorite is the fajitas, but I switch it up from time to time. The drinks are priced nicely, and it's a cool, chill atmosphere when you can't make up your mind. If you're dining in, you're sure to see and hear something to make you laugh. Perfect for after the club, and just a dry food run, and if you're trying to pick up a date. Lol You can find just about anything at Chacho's. It's the hangout! The food is pretty good, but you'd want to go more for the experience, but you won't be disappointed. read more

Chacho's - Tex-Mex Near Me - Houston, Texas

Drinks! Last night I went out with friends and wants an adult beverage! I stopped at Chacho's and had a Hypnotic drink. It was large trimmed with sugar. It hit the spot. I will return! read more

Chacho's - Drinks! - Tex-Mex Near Me - Houston, Texas

It's the middle of the night on a week day and you need somewhere to eat, this is probably one of your few options! The best part about it is that it's pretty cheap... that's always a perk. Also, they really don't care if you go hang out there for over an hour so that makes it good for groups. Now, I've only been to this location once, and just ate a over-sized tortilla with salsa for $1, but hey... I enjoyed it at 3am Thursday morning! Oh... they have a frozen jack and coke machine... I've got to try that one of these days! read more

Me like Chacho's because the food is cheap and very affordable for a college student like myself. The breakfast tacos are yummy. I haven't tried everything else on the menu, though I don't think it will disappoint me. The beignets on the other hand are gross--seemed like it was a big piece of buttery bread dipped in a powered sugar paste. It wasn't good at all. The restaurant was a little dirty, the menus are the grossest and that's at any restaurant you go to. It holds the most bacteria. Remember that. Anyways, overall the experience was good. read more

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I came her for breakfast after work not knowing what to order. Asked the lady in the drive through what she recommended the breakfast tacos or the breakfast quesadilla and she told me to get the breakfast quesadilla with chicken. Yummyyy grilled chicken, delicious fried eggs with onions and green peppers, cheese and it came with beans on the side. delicious. Actually, The pic does it no justice lol. I ate half before I took the pic. I typically am not a fan of Chacho's but hv never had breakfast here in foreverrrrrr. THIS ws so good. read more

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Lots of food, and not that bad either. You get a lot for your money! They are open late and have a huge menu. Not somewhere you would go with a date feeling fancy and schmancy, but when you are ready to throw down on some nachos or fajitas... you know. Patio is cool too. read more

Chacho's - Taco Salad - Tex-Mex Near Me - Houston, Texas

Can be a hit or miss but food is always good and filling. Can't beat the price for the amount of food you're getting. Chachos is one of my go to's for lunch since its across the freeway from my office. The lunch menu is a good deal. Comes with a drink and dessert and all combos are under $7 before tax. Hint: make sure everything you order is in the bag. Infamous for missing items from food items to a fork. read more

I love chachos! The piña colada's are AMAZING! Sadly the pina machine is always down like McDonald's ice cream. I recently tried a spinach and mushroom quesadilla with fajita chicken added and it was delicious. The taco salads are good as well as the Caesar salad. I went for breakfast once and the pancakes are very good and the bacon was off the chain!! Catch me here when the piña colada machine is working! read more

Chacho's - Drive thru - Tex-Mex Near Me - Houston, Texas

24 hour Tex mex??? That's a recipe for success, especially here in my beloved Houston. I've been coming here for years randomly, from when my dad used to take me, to those recent nights out with friends where we were needing some good Mexican after a couple million drinks. Most recently I came here with my girl and our friend at about 10pm. The place was PACKED!!! The line took a bit to move, but like I said, it was super full. Everyone loved their food! Oh yeah, did I mention my girl and our friend had never been here before?! Not sure how that's possible but I'm glad I popped their chachos cherry!! Only reason for the 4 stars and not 5 is because it's not the cleanest spot, and the salsa bar (which has a bajillion choices) wasn't really stocked up. On a side and random note, to anyone who it may matter to (didn't bug me at all), is that there was mainly one ethnicity occupying the entire restaurant lol, but again, it's just an observation. I know I'll be back!!! read more

3.5* The food is actually really good, but you gotta question the cleanliness. The service was slow despite being so late and not that busy. It's pretty shady at night so be careful! They have a huge menu. HOUSE BEEF FAJITA TACO PLATE ($10-11?)- 2 tacos, grilled onions, borracho beans, rice, guacamole salad, potatoes. WAY bigger than I expected, it lasted me 3 meals. The tacos were pretty big itself, and I only ate one. Surprisingly, the beef was very tender! Sides were plentiful (carb overload). BREAKFAST TACOS- my friend likes these, and they're pretty big for the price! ($2-3 for the basic ones) read more

Be ready to get scammed... So do I talk about the 15$ kool-Aid that Nakita Williams sold me in the Drive-through or the fact that her partner in crime stole my credit card and charged up over $3000 before I could cancel it! So I placed my order and the lady comes out to get my payment. She asked if I drink alcohol? She wanted to know if I wanted to buy one of her "mixed drinks"! Now I know good and well that her drinks was not regulated and no telling what was in it, if there was actual alcohol or even if they added something extra. But with how things have been I just wanted to support another black Queen. So she has me pull up to the window to pick out my drink and pay for my order. I giver her my credit card for my order and hand her my phone so that she can put in her cash app info for the drink. She leaves and closes the window. I get my drinks and another persons card. It's not even a credit card. It was some type of gift card. When the other lady open the window again I gave her the card back and told her it was not mine. When I tell you... I sat in that drive-through for at least 15 more minutes while the "looked" for my card. Some one who claimed to be the manager came and said that they don't know what happened to my card but they did not have it. The girl came and said that the other girl moves so fast some times and she apologize for that. She also kept asking me if it was in my wallet and she was telling me that I had a lot of cards in my wallet so it was probably there. I showed her my wallet and went through all my cards (gift cards, yes I have a ton of gift cards...I gave them my only credit card). The "manager" came back again and told me that there was nothing he could to and that I just need to cancel my card. By this point my baby was in the back seat and screaming at this point, so I just said forget it and decided to head home and cancel the card as he suggested. As I was driving off Nakita said "I hope you find your card". I don't know if she was trying to be funny and knew that the girl didn't give me back my card or was just being genuine. Also what I should have done was pulled over and canceled the card right then, but my child was screaming I just needed to get her home and calmed down. By the time I get the baby home and to sleep I'm getting fraud alerts. In all honesty it's no way to tell if the employees at chachos stole my card or if they gave it to the wrong person just like they gave me someone's gift card. But I gave them my card. The last two transactions was for chachos and to Nakita for the drink. Also the girl who was running the register was drinking one of the mixed drinks, so was she drunk? Or is it just kool-Aid? read more

Chacho's - $3256 in the drive-through. Don't give those people your credit card! - Tex-Mex Near Me - Houston, Texas

Didn't know what to expect, but the line was out the door and the wait across the freeway was over an hour. You order cafeteria style and then find your own tables. The whole area was swamped with church youth groups but the service was still fast and friendly. We ordered nachos, a combo plate, and a half burrito. It was less than $30 and could've fed twice as many people. The food was actually really good, it was just too plentiful. The fresh salsa bar was also a very nice touch. The ambiance and cleanliness of the place was the only reason not to give five stars. But you're not going to get such a delicious heaping pile of food at a nicer place for this cheap, either. We sat outside and it's really noisy with the traffic and freeway nearby. The staff were very courteous and insist on bussing your dishes. We tipped on the bill paying it before picking up the food, then tipped again for our busses at the end. Should have just left cash at the end. We sort of just wandered in here but it was a pleasant surprise. No, it's not super classy or super clean, but there is great cheap food and friendly service. Despite the large crowd, food was fast and fresh. read more

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I've gone there 2 mornings in a row and nobody comes to the drive thru window! Terrible service!!!

order soft taco plate made it to my hotel just to see that the tacos where not in the plate went back ro the restaurant waited 5 mins for tacos just to get back to the room took a bite and spit it out the taco shells were slimy and wet. At this pony now my appetite is gone this was my 1st and last time ever eating here. I'm visiting the city and was very disappointed with the quality of the food. read more

Food is trash, drinks are strong. Employees attitudes, zero stars. Do NOT recommend. Note, you will be charged 45 cents for each order for a tortilla, because "it's a restaurant." Then we were told "it's the law." Basically, as another Yelper stated, check your receipt. They are up charging all sales and if you do not check your receipt, you won't know. read more

I've been here a handful of times and I haven't had a dish that I didn't like. My favorite is the beef puffy tacos (though they are greasy AF, but I digress). Yesterday I really wanted breakfast food so I ordered the beef breakfast taco. It was so good! Lots of beef and eggs in the freshly made tortilla. I love the salsa bar. I had cilantro, onions, and the creamy cilantro dressing. My friend had a medium order of beef nachos and it was enough food to feed 3-4 people. I didn't have any alcoholic beverages yesterday, but I have in the past though I think it's usually been beer or a vodka tonic, not a margarita. The iced tea yesterday was bitter. It tasted like it had been sitting in the container a little too long.Unfortunately, a lot of restaurants have that problem with their iced tea. Pros: -24 hours -Drive thru -Breakfast is served all day long -The food is delicious and cheap Cons -Service: it's hit or miss. The cashier I had yesterday thought it was more important to have a non work related conversation with another cashier. She didn't even take the time to acknowledge me. Had she shut her mouth for a minute, she probably would have received a tip. Oh well. -I've never noticed, but they have signs that say no soliciting. My friend was approached by kids when she got there to buy candy or something. They don't really seem to enforce the no soliciting policy very well. Lucky for them, they have good cheap food, otherwise I would take my business elsewhere. read more

Came here for a late night bite after a show at the NRG Arena. I ordered the small chicken fajita pile high nachos with everything on them and also got a medium frozen margarita. The nachos were good and surprisingly filling for just $5. The margarita, however, was not so good. First, it wasn't frozen. Secondly, it was kinda weak. It tasted fine, but came with zero strength. They supposedly use top shelf tequila, but I'm not buying it. Not the best ambiance or vibe inside either. Kind of like a couple steps above Taco Cabana. I'll probably be taking my nachos to go next time. There's a big private lot, so parking isn't an issue. Prices are very reasonable. My nachos were like $5, and the margarita was around $6. With tip, I spent $13 for the meal. read more

this place has fell off the map they were one of the better restaurants and after I left my post I would always stop by for a great serving and fresh hot food and I didn't mind the prices but now the prices are higher and the servings are like Taco Bell all vegetables and no meat plus the food is always room temperature at the 610 location don't go there jack in the box is better I just left 07/31/2023 23:20 food was horrible over charged meat cold and tough DO NOT Go HERE read more

We tried this place for breakfast and meh described our visit perfectly. Took a while to place an order even though they weren't busy, there was one other person in the building. The tortillas were the best part, being hand made, the taco loco I had was supposed to have chorizo as one ingredient...if it was there I sure couldn't taste it, wifey wanted sausage and they were out so she settled for ham...both tacos were underwhelming. The table we sat at was kinda dirty and the condiment table needed cleaning. As a first impression it did not go very well. read more

Ok...I don't even know where to start...maybe from the time we walked in, sat at "the bar" until we asked if there is a bar tender. The people sitting next to us said we had to go stand in line over by the counter to place an order. No bar tender and the bar was just a storage spot for liquor bottles that I don't even think they use. Half of the other tables were dirty and not bussed. We had to move previous trays/drinks off of our table just so we can have a place to sit and eat ourselves. The employees taking your order seemed to be alright...maybe a slight "I don't like my job" attitude and "tired of working here" kind of spirit. I don't blame them one bit. The place was so run down and there's so much they need to do to update it...BUT...they were surprisingly extremely busy. Once we ordered our food and we were given our receipt which had our ticket pick up food number on it. They call out your number in the kitchen area. Make sure you're listening carefully, because they didn't have a loud speaker. We ordered 2 beers a piece because we didn't want to have to wait in that line again along with the large size chicken fajita quesadillas. There was no description of what was IN the quesadilla, but what I ASSUMED, is it would be like an actual fajita. You know...onions, peppers, chicken and filled with cheese. It was ONLY diced chicken and cheese. No onions and no peppers. Weird. It was alright. Nothing to rave about and not something I would order again. This place is open 24 hours and have 2 drive thru's and a pretty decent selection of different flavored frozen margaritas. read more

Chacho's - Tex-Mex Near Me - Houston, Texas

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I ordered a small nacho with barbacoa meat. I recieved no guacamole and I only had literally 1 piece of fat for meat. I recieved only beans, cheese and chips with sour cream. I spoke with a manager and he asked me to bring the container back at 1:40 am to get my money back...I done with this location read more

Chacho's - Only beans , chips and cheese!! - Tex-Mex Near Me - Houston, Texas

I paid $32 for Food that was overcook, dry and most of my order was wrong. If you gone replicate authentic Mexican food atleast serve good quality food. read more

Cheap, decent-quality Tex Mex. There's counter service for ordering and they give you a buzzer to pick up your food when it's ready. Most of their platters are absolutely massive, even their full size quesadilla is enough for two people. Their breakfast platters are served all day and they're bigger than the lunch platters. The bartenders pour a stiff drink. I swung by with some friends after work and we ordered a round of Captain and Cokes. The bartender filled the cup about 80% of the way with Captain and splashed a bit of Coke on top. We had to request additional Coke on the side just to make the beverage more of a cocktail. I'm only docking them a star for the dirty tables. Sometimes it can be hard to find a clean one, or you have to grab some napkins and clean them off yourself. read more

You had me at drive-thru margaritas. If you're looking for a place to propose to your girlfriend, Chacho's isn't it. If you're looking for solid Tex-Mex, large portions, reasonable prices and cheap drinks, Chacho's will do the trick. The drive-thru is amazingly efficient. This day we left with two large grocery bags of food for $43. No errors. Everything was tasty. One final suggestion: The half burrito is plenty for most appetites. read more

By far the most disrespectful customer service experience. We waited in line for about 25 minutes. When it was finally our turn to order the speaker didn't work so we drove up to the window. When we got there the guy opened the window and said you need to drive back around to place an order and closed it in our face without letting us explain that the speaker did not work. Customer service needs a lot of work. read more

No puffy tacos! After waiting in the drive thru, I was informed that they had no puffy tacos! I also had to request real cheese on the nachos, otherwise they come standard with nasty cheese sauce. This place continues to go down hill! read more

This place needs a good scrubbing! The food is good enough, but the restaurant itself was dirty. The ladies restroom was filthy. Feces was on one of the toilet seats in the ladies' restroom and toilet paper all over the floor. To be honest, I didn't want to go there in the first place, but my granddaughter and her mother wanted to go. The table we sat at was dirty and sticky. I will not go back! read more

So, went to chachos on March 2,2021, bought 18 spicy wings and a medium fry. Got home and notice my fries were fries were a lot short short for medium. Called the location was put on the phone with the manager and he told me I had the measured amount for medium. I was speaking to him a friendly but firm tone explaining that I only had a small fry. He began talking to me rudely and telling me it was the measured amount allowed by chachos. I told he to calm down I was in the business also and the fries were really slim. He the told me he did not have time for this. Below is the picture that of the amount of fries given to me. I dine here all the time and customer service is still shit. I am done cause this establishment sucks. I have remained a loyal customer for years and this is the final straw. Horrible customer service . read more

Chacho's - This is the medium fry the manager himself served me. - Tex-Mex Near Me - Houston, Texas

Where do I start with chachos. First of all they give you a lot of food for your money. I went here in the afternoon for lunch and I got a half stack of nachos and a drink. The order or nachos were huge! I was shocked when they came out honestly lol. I was not expecting that much. Luckily my friend accompanied me there. The food was okay. The only complaint I have is that the nachos were not made fresh. The cheese was stale and started to harden. Like it had been sitting out under a light or something. Would probably go back but order a much smaller size nachos. read more

I work in the medical center and have always enjoyed getting breakfast here because you get a good amount of food for the price and everything is cooked to order. I'm not sure what's going on but for the last 6 months, the amount of food you receive is greatly inconsistent. I'm in no way saying I think my plate should be overflowing with food, but when most of my to-go container is empty, I don't think that's fair. Today was my last visit to this establishment. read more

Chacho's - Where's the rest of the potatoes and eggs?? - Tex-Mex Near Me - Houston, Texas

I had to repost this review since an angry Chacho's fan flagged it for removal. I have visited this location twice and have dined here one time. The first time I ordered an egg, cheese and potato taco to go. When I got home I realized there were onions and meat in it. I was super disappointed but we didn't want to make the long drive back to correct their mistake. The second visit was more recent. Chacho's sign says "two line drive thru, serious margaritas." One might think they could then order margaritas in the drive thru. One would be wrong. And annoyed that they waited 15 minutes behind three cars only to be told margaritas must be ordered inside and finished inside. Super annoyed. After two letdowns I will definitely not return. read more

As are most eating establishments along the S Loop, this is truly the place for the "Big booty/Gold Teeth" crowd. The Greasy food isn't bad, which is explains why people who have been dranking come here to cure their hangover. I wouldn't go out of my way to come here. https://m.facebook.com/story.php?story_fbid=10152199902658241&id=19449173240 read more

Chacho's - No way I can eat all of this... - Tex-Mex Near Me - Houston, Texas

I used to go to the Chacho's on Westheimer all the time after a late night of drinking. But lately that is a seldom occasion. However, I still do stay up late and crave for food at night. I drive past this location all the time but never stopping in. But recently I didn't go too far from home so treked over here late on a Friday night. WOW....This place is HOOD. It's packed to the brim, if you didn't know better this was the "after party". People had music blasting, people standing in the streets, even dancing. They have a double drive through, and it moves pretty fast, cause I sure did want to get out of there. I had the chicken quesadillas which were OK, but I wouldn't go through this experience again. read more