Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Our pup Mollie LOVES coming here. She sprints inside for her stays... she often attends anywhere…read morefrom 2-5 nights at a time. The staff is extremely friendly, professional and welcoming. We love seeing our video updates and how sweet they talk to her. The booking process is easy and prices are fair. I 1000% recommend this facility!

I ended up not using their services as my plans changed, but the customer service during the…read morebooking process was phenomenal. I have never booked a resort for my animals before and was definitely nervous so I went there after booking to get a tour of the facilities. After speaking with the staff and asking a ton of questions I really felt comfortable like each animal that comes in will be treated like they are one of their own. Will for sure use them in the future

Great place for boarding! My dog loves it and the staff is friendly to dogs and humans. I always…read morehave peace of mind when she's here.

I've used doggy day care with my 10 year old mix in several states. The Dog Stop in Spring TX is my…read morefavorite!! It's very clean, the people are very helpful and polite, not to mention friendly. I can watch my dog online and he's always happy. and best of all there are not hundreds of dogs crammed in little areas with "watchers" walking around squirting the dogs with water in the face. I understand if they are being aggressive, but most of the times I've observed it at other doggy day care, they are playing. the location seems hard to get to as you pass it on 99 ((Grand parkway) and Kuykendahl, however it's REALLY easy to get in and out. Their prices are comparable to other similar facilities. Give them a visiT, I know you'll enjoy it as will your pup!

Veronica is a great groomer…read more Both of our puppies seem to like her and they always look great when she gives them back to us.

Blessed Paws has just become ridiculously overpriced for boarding. We used them for years for our…read moretwo dogs and never questioned the pricing. We boarded them a few weeks ago and it was $300+ for two nights of boarding in the same kennel space, did the math and our dogs boarding cost more per night than our Airbnb in Fredericksburg. Pulled the plug, never boarding with them again. I get everything is more expensive these days but I don't know how they can justify their current pricing and their limited pick up hours, which many times have made us have to add on an additional night.

I found this wonderful place for my dogs when we are taking longer trips! I love the fact that…read morethey're further out from the city and have property for the dogs to be able to wonder like they used to when we lived in the suburbs. My dogs are accustomed to being around, just our family and don't always be friend new people readily. They immediately took to the owner, Brian. Our dogs are on a diet where they have a mixture of dry and wet food that require refrigeration or freezing. That was no problem at all for the owner to accommodate. The fellas looked well cared for when my son picked them up! My son forgot to check for the dogs blankets when he picked them up and Brian kindly drove them down to the city where we live so that the dogs would have them. I will definitely use Hicks Farm again and I highly recommend them!

Zelda, our German shepherd/husky mix, boarded with Brian for nearly two weeks while we were on…read morevacation. Before she went, I'd worked with her on sit, down, take it, leave it, and some spins with decent success. Brian took what she had and built on it, adding heel, come when called, turn, and stay. He returned a noticeably different dog. When we hit some bumps shortly after, he came back out and spent a solid hour with me going over what was actually happening...not just commands and corrections, but why she was behaving the way she was and what she needed from me to feel secure. (Spoiler: she needed me to be more confident and consistent.) He has a way of cutting straight to what matters without overcomplicating it, and more than once he said exactly the right thing at exactly the right moment. What struck me most across both experiences was how much genuine wisdom he brings to his work. He's clearly someone who has learned his craft through deep experience and observation, and it shows in every interaction with the dog and with the owner. On top of all of that, his pricing was incredibly reasonable; boarding and training combined for what many trainers charge for training alone. We felt genuinely taken care of. Kind, patient, perceptive, and exactly what we needed. Highly recommend.

I LOVE WOODLANDS DOGGIE VILLAGE! I can't say enough good things about Woodlands Doggie Village! I…read morehave lived in The Woodlands for 4 years and came here because of a recommendation I got from my neighbor. I gave them a try and I have never gone anywhere else. Sushi, my labradoodle, loves it here. Every time she is going to stay here, I always tell her she's going to see her "friends" and she goes CRAZY! The staff here are all wonderful and always accommodating. They have been absolutely amazing!!!! We travel a lot and I have to board her often. Because we only have her, she loves all the other dogs and loves to socialize. I never worry about her when I'm gone and she's always happy to go back. We are moving away in a month and I'm so sad to leave. Sushi will miss her friends greatly!

I brought my kitten in to get a lion cut, and the groomer was so nice. She took him tight away and…read morewas efficient in cutting his hair. I was in and out fast and left with a cute little lion kitty. I will definitely be back to have him groomed!

I've been doing business at the Animal Hospital adjacent but this was the first time at the Pet…read moreResort. Very nice people and very good service. The prices are great and everything is very clean. The Hospital is the only place I will ever take my pets for medical treatment as it's the best in the city so I knew I'd like the Pet Resort!

My Guinness always looks amazing, from head to toe! They do exactly what I ask for. Couldn't have…read moreasked for a friendlier staff, always welcoming me and my pup. Making sure our needs are taken care of!

Do not bring your double coated dogs here to be groomed. I picked up my two goldens after asking…read morefor a summer cut for one and a potty trim for the other. The groomer completely shaved my golden retriever which is dangerous to do. He had zero mats in his hair as I brush them regularly. This absolutely a risk for him to be able to manage heat. They also used shavers on the one for potty and did not only a horrific job but also nicked the skin. I have shared a before and after for both.

I just love Pet Suites! The staff is very caring and takes great care of my dog, LuLu! A big…read moreshoutout to their trainer, Selene! She and my discerning shepherd have bonded! Lulu loves and trusts her! This is a big deal as Lulu can be picky on who she loves! Selene is very patient and calm! Try an enrichment or training --you won't be disappointed

Expect about average care and service. If your dog or puppy has any special needs, the quality may…read morevary. My pup's cut was nice, they did decent and what was expected for when he had matts or when I decided to groom him myself (which went poorly). I was prepared for anything since the front desk couldn't give me clear answers of how he was going to look every time I took him. My puppy is low maintenance, no health or allergy issues so far. He still looked cute when we picked him up. They also did good with our family's late senior dog. But my sister's puppy has a lot of special needs. Her care was handled quite poorly and looked nothing like herself. Honestly, after seeing the owner's response to her review, I'm not sure this place can accommodate all kinds of dogs. They seem pretty firm on the one sort of cut they offer, if you have specific expectations it might be difficult for them to meet. One visit should be enough to tell if it's right for your dog and make sure to trust your first gut instinct! Edit: Hi Monica, thanks for taking the time to respond! I hope your business also takes the time to consider good faith feedback. I'm glad that Chixie has cared for lots of different dogs, we just didn't see that reflected with my sister's. We encourage future clients to ask lots of clarifying questions before booking. While every groomer is different, attending customer needs is standard for any business, so there's plenty of options in Houston, but thanks for the well wishes!

I was not disrespectful towards your staff in my review, I was simply informing you how she was not…read moreclear at all about my dogs cut. Blaming me for your poor work and service is atrocious. It's not a personal attack it's directly related to your service that negatively impacted my dogs grooming. The fact that you're being defensive just shows how terrible this business is. It's so disappointing to see considering how loyal my family was to this business for YEARS. I will gladly accept the before pictures, you have my number. It's rich that you keep saying that yall care about my pets safety, yet yall clearly know nothing about dogs with double coat. "Your dog's coat actually acts as an insulator," explains Dr. Jerry Klein, Chief Veterinary Officer for the AKC. "Shaving that coat to reduce shedding or supposedly to keep the dog cool also eliminates that insulating layer of fur, makes the dog susceptible to heat stroke, and can result in improper hair growth and the possibility of follicle damage. A dog's fur coat protects him from sunburn and decreases his risk of developing skin cancer." I already told yall my dog has skin issues and when I brought her in November I also told yall she was having a hard time growing fur. Shes been whining and scratching more since her grooming. Even my vet said this cut increases irritation. Maybe you should reflect on your defensiveness, practice your dog grooming skills and work on your business ethics. The unprofessionalism is truly appalling.

Wow! I feel the need to update my review after Hurrican Beryl. I happened to be out of town during…read morethe storm, luckily. Exceptional care of pets as always. When I was one of the lucky ones that went several days without power, Crystal jumped in with extra visits, no problem. GUYS...She even cleaned out my fridge and freezer of spoiled food! YOU READ THAT RIGHT! Voluntarily, she got rid of perishables that were going to be a problem. Good thing, I didn't get power back for another 5 days! What a mess I would've had. She also improvised extra water for the cats through the outage and made everything work for the well being of everyone (physical for cats and mentally for me!). I am lucky to have found Crystal when I moved to Houston 4 years ago, would not hesitate to recommend to anyone!

This is my experience with Crystal's Cozy pets…read more My family and I have used Crystal's Cozy Pets for the last two years. We have had various animals that they have watched through out the years but most recently we have a 7 year old German Shepherd and a 7 month old Lab plus a kitten and two cats. Our sitter has been Hailey. In the beginning, everything was great! We would leave on a 10 day road trip and Hailey would come 4 times a day to take of the animals and we would get updates on the animals plus pictures. After some time, we started getting complaints about our dog Leo, the German Shepherd. That he was jumping on Hailey and causing scratches on her back. After that trip, I asked the owner, Crystal, if they could can still handle Leo and the verified "yes" that he was no problem. As time went on, we got Oso, a lab puppy. We just left on another 10 day road trip and received nothing but complaints and nagging about Oso almost every time Hailey went to our home. She complained so much about him, my husband and I stop replying to her messages. She accused my Oso of nipping and bitting her, which he has never done with me or my kids. I have video footage of her yelling at him and being aggressive towards him because once again, I have a 7 month puppy that will jump on her. Which 7 month old puppies will do! Hailey literally complained about almost everything about Oso. Aren't you a dog sitter? You are supposed to love animals but we definitely do not feel the love for our animals at all during this trip. Hailey is not qualified or has the the patience to deal with puppies or big dogs. 7 days into our trip, we are literally thousands of miles away and Crystal, the owner, calls us to say they no longer can take care of Oso and we need to come home! Or find another arrangement of care for him while we are still on the other side of the country! Are you kidding me?!? Thankfully, we found a lovely young man that was able to do it and he has been wonderful and says Oso is a wonderful puppy and has no issues with him! WOW! What a difference! Thankfully, since our family trip was intentionally ruined with Hailey and her complaints, we finally got to relax our last two days with the help with our new dog sitter, Junior! Honestly, we were not going to book with Crystal's Cozy Pets this trip, but wanted to give them another try. Boy, I should have listened to my gut. When you on vacation, you should be confident that you leave your pets in the hands of someone that will love and take care of them like you would and in all honesty, I don't feel like CCP's can do that.