I get winded just walking up the stairs into a fifth floor walk-up so knew I would never be able to…read moreenlist the help of friends to move. Sal was quick to get back to me and quote the move (within Manhattan). He was easy to get a hold of, courteous, and detailed when setting up our move. I had an itemized list ready beforehand and he was able to estimate off that. On moving day, the crew showed up early and went full speed all morning. The manager (Donald) and crew were both great and finished on time. The truck was pretty large so no unnecessary extra trips.

I used this company many years ago for a move and they were great -- brought an extra guy, didn't…read morecomplain about my 5th floor walkup and did everything very fast. This was in direct contrast to my recent experience with them: they were rude, always complained about the stairs, send fewer guys, it took forever and subsequently cost an egregious amount. They had very poor customer service when i expressed my dissatisfaction. Additionally, they BROKE one a piece of furniture and said they would fix it and return it. It has now been 2 months, and numerous emails. I haven't heard anything back -- just simply unacceptable. DO NOT USE THIS MOVING COMPANY!!!!!!!!!

Pros: The shipment was fast + the team was communicative on when to expect our things…read more Cons: They tried to tell me that I had extra items that were not included & tried to charge me an extra $600 when they were listed on the original inventory list & the list emailed me upon confirmation. The movers broke a nightstand & dragged the dolly all over my brand new carpet causing 7-10 PERMANENT black stains. Not careful at all & damaged drywall to which the company said "that should be easy to fix"

Stacey and the team are AMAZING; Makespace cancelled on us on the morning of our move (though…read moreeverything was confirmed... We actually continued to receive auto-text confirmations from them throughout the day, but that's for another yelp review lol) In a last minute panic to get movers AND storage for a same day turnaround, we somehow came across NYMSS and they were absolutely phenomenal. What could have been a total sh*tshow of a moving experience turned into a blessing in disguise: This was the best thing that could have happened to us during this move! The scheduled a same day pickup and move (this was during the midst of covid, when everyone was making an exodus), charged us reasonable prices (when we were really in a bind and totally desperate as we were moving out of state), and were just an overall pleasure to work with during a very high stress situation. They are incredibly communicative, accommodating, and professional. In an industry where these traits are so far from the norm, Stacey and NY Mobile Self Storage are in a league of their own.

My move with Sea&Air was the most seamless I've ever had! They really took the guesswork out of the…read moreprocess and patiently explained every step of the process to me upfront and throughout the move. The local crew delivered everything to my new address and assembled the few items that needed it without any issues. I've finished unpacking everything and it looks like the only casualty in 24 boxes was a small light bulb which cost about 1€ to replace.  The crew in NYC was particularly diligent with their packing and efficient with their time, and your partner in the Netherlands, Transpack, have been amazing communicators and have ensured the move went without a hitch. Thanks so much for the amazing service throughout the whole process - I'll be sure to recommend Sea&Air to anyone who needs international moving services!

We paid over $20,000 upfront in full to Sea & Air International (USDOT #2484337, MC-40986, FMC…read more#020349) to ship irreplaceable family heirlooms from France to the US as our mother downsized her home. These were pieces that had been in our family for generations, split between myself in Pennsylvania and my brother in Connecticut. Once they had our money, we had zero leverage. What should have been straightforward turned into a nightmare of incompetence, dishonesty, and shocking unprofessionalism - all personally mismanaged by Yaniv, the company president and co-owner. MISSING BOX - NEVER FOUND A box containing irreplaceable family heirlooms has never been found: a 100+ year old family dinner service, an antique wicker basket, and other irreplaceable items. Sea & Air noticed the box was missing when the container arrived at their US warehouse in October 2025 and told NO ONE for over a month - not us, not their French subcontractor Grospiron who handled packing. The container arrived in October but wasn't delivered until November. Over a month of complete silence while they knew something was wrong. PRESIDENT YANIV LIED - THEN ADMITTED IT IN WRITING When we discovered the missing box, Yaniv told us Sea & Air had contacted Grospiron immediately to investigate. This was a lie. Florence from Grospiron confirmed in her December 11, 2025 email: "When your container was received at the Sea & Air warehouse towards the end of October, no missing package was reported to us." When confronted, Yaniv admitted in his December 17, 2025 email: "We did not report in time on the missing box, you are right." Dana (Claims Specialist) and Chris (Executive VP) at W K Webster insurance were copied on this email as witnesses to the admission. The president lied to our faces, got caught by his own subcontractor, then admitted it in writing. DAMAGED FURNITURE I received two antique cabinets damaged by subcontractors during delivery to my Pennsylvania home. When I pointed out the damage while they were barely beginning delivery, their response was: "Whatever you say, bro, contact the office." Not only careless but deeply unprofessional. WRONG DELIVERY ADDRESS My brother's desk drawer was delivered to me in Pennsylvania by mistake. I had to drive it to Connecticut myself. IMPROPERLY PACKED ITEMS My brother received an antique bowl shattered to pieces. It had been packed standing on its edge - any competent mover knows this guarantees damage during transport. THE INSULTING SETTLEMENT AND "BLACKMAIL" ACCUSATION After all these failures on a $20,000+ move, Sea & Air initially offered $250 (1.25% of what we paid), eventually raised to $500 (2.5%). We requested $1,000 - only 5% of the move cost, incredibly modest given they lost items that cannot be replaced at any price. President Yaniv's response was to accuse us of "blackmail" and "extortion" for saying we would leave honest reviews if they didn't offer fair compensation. Direct quote: "demands for payment conditioned upon the suppression of reviews may constitute coercive conduct, including blackmail or extortion." Mentioning you'll leave factual reviews if a company fails you is normal consumer behavior, not blackmail. Instead of accountability, they chose legal intimidation. WARNING: FULL PAYMENT UPFRONT Sea & Air requires full payment upfront. Once they have your money, you have absolutely no leverage when things go wrong. And as our experience shows, when things go catastrophically wrong, President Yaniv will lie, fail to investigate, stay silent, offer insultingly low compensation, and accuse you of blackmail for pushing back. TIMELINE * Sept 2025: Move from France, PAID $20K+ UPFRONT * Oct 2025: Container arrived, box missing, Sea & Air silent * Nov 2025: Delivered after month of silence * Dec 11, 2025: Grospiron confirmed they were never contacted * Dec 17, 2025: Yaniv admitted "We did not report in time" * Dec 2025-Jan 2026: Offers of $250, then $500 * Jan 2026: We requested $1,000; accused of "blackmail" * Feb 2026: Matter declared "closed"; we file complaints and reviews BOTTOM LINE We trusted Sea & Air International with generations of family history. They lost irreplaceable items, damaged what they didn't lose, lied about investigating, stayed silent for a month when they knew something was wrong, and insulted us with a $500 offer on a $20,000+ move. This wasn't a junior employee - this was the president and co-owner personally mismanaging every single step. We are filing formal complaints with the FMC, FMCSA, BBB, International Association of Movers, and British Association of Removers. Do not trust Sea & Air International with your irreplaceable belongings.

I cannot recommend these guys enough. Working with them was easily the happiest part of moving…read more It was easy to book the move with them via email. The arrangements were flawless - everything was exactly as we had arranged. They texted me an update on their arrival and were barely even delayed. Jeff and Jeremy were nice and professional and the van is unique and cool. The moving itself was as efficient as I have ever seen. They clearly have a lot of experience and know exactly what they are doing. In my case they were racing against the end of the day (when my building's super was going to close the elevator), so they piled stuff on the top of the truck to make sure they could make it in one trip. They could have easily drawn out the process (and extending the time might have made them more money) but instead they finished earlier than expected. The price ended up being towards the low end of the range they had quoted me via email. Some shout outs to their colleagues, too: I emailed Mighty Van because Lightning Van suggested it. The guys told me they were glad I had used JuggleBox. I will recommend them to everyone I know and use them again myself!!

The guys of Mighty Van moving are fantastic -- professional, friendly, respectful and fast. They…read moremove swiftly but take great care with your things. I had a late-night move, was sluggish and just wanted the whole process to be over, but Jeremy and Jeff showed up ON TIME and with lots of energy (even though it was past 10pm). They made a typical stressful situation so much easier and stress-free. I definitely recommend them!!!

Tl;dr well prepared and compassionate movers, careful driver, good estimate and pricing…read more I was still packing boxes and dealing with a lot of personal stuff (car breakdown and then a rental car with a flat- go figure.) unprepared for my move when they arrived, but these guys got to work right away and helped me get my head in the game pack to get me out of my old place. Really kind and patient. Truck was broom swept clean and they brought moving blankets, tape, and shrink wrap. I followed the truck in the rental; the driver was careful and used a great truck route. The business offers hourly and flat rate. The flat rate estimate was spot on, and even though I went with hourly, I paid about the same.

DO NOT BOOK WITH THESE PEOPLE!!! I would give 0 if I…read morecould!! YOU HAVE BEEN WARNED!! They arrived 5 HOURS LATE!! DENTED my walls DID NOT put my furniture where I asked DID NOT re-Assemble my furniture correctly (my sons bunk bed is unsafe and wobbly, my daughter sat on her bed and it collapsed) THE OWNER IS A LIAR he is now avoiding my calls after he said he was going to personally come and fix the mistakes of his men. nice guys but what's the point if the job they do is NOT WORTH IT!! I have had to pay another company to come and assemble my furniture!! DO NOT BOOK WITH THIS COMPANY!! DO NOT GET RIPPED OFF LIKE ME!

They were wonderful, helpful pleasant, on time I would certainly recommend them to anyone.read more

Everything began great. The salesman come to the home to give me a quote and it seemed fine. Then…read morecame moving day. Extra charges for extra boxes and extra handling. OK it didn't seem worth a fight so I approved. When they started to deliver the furnishings each and every piece had some degree of damage. Scratches, dents, chips, torn and dragged upholstery. Refrigerator doors on a year old unit each and every door and drawer has small dents in it. Looks like the pieces were tossed around. A couple of furnishings were severely damaged. They acknowledged the damage and sent me some BS form that stated their liability. Bullshit. I had my attorney send a strong letter. I received no response. Next I'm Heading to court. These people are horrible. I wouldn't recommend them to move a box of pillows. Horrible se

Friendly and responsive service. Safe moving ensured an effortless move!…read more I messaged them directly on Yelp and received a response almost immediately. I received a quote for a flat rate based on the amount of items, as well as the size of the items. They will need an estimate for the quote and that rate will remain the same more or less. Their quote was the best I could find for my move in terms of price. Remember, this is a growing small business! Competitive pricing, amazing service. They texted me the day before to confirm the move and I was able to ask them any questions I had, notify them of any other items I was taking (or not), and so forth. The response was always prompt and I felt confident that they would be able to do the job. The day came and they notified me an hour, 30 minutes, and 10 minutes before (as well as when they arrived). It put my mind at ease. Then, they showed up and loaded everything in their truck about 10-15 minutes. The amount of my belongings was roughly the size of a small studio/1-bedroom apartment (minus a bed or any big furniture). Once everything was packed up, I rode with them into the city to the apartment and we were able to unload everything - again, very fast and efficiently. My building was on an incline - right in the middle of a hill - in Manhattan nonetheless and they were able to park and move everything without a problem. At one point a truck came and they had to move. It was no problem. All in all, they came at 9am and were done by 11-12pm. They made everything look easy. Incredibly fast service. Note: They accept cash or Venmo, which is really convenient and I was able to tip them. Overall, communication was seamless. Their prices are competitive and better than bigger companies in the area. I would *definitely recommend them for future moves.

Amazing supportive movers. You couldn't trust better people to handle your goods. Very professional.read more

BEWARE: THIS COMPANY IS A SCAM!!!!! I would rate them zero…read morestars if I could. I have used this company previously and in hopes of trying to support black business, I reach out to them again for a recent move. On 12/15, I spoke with Kyle Kerwin and even gave a deposit to confirm the move for 12/30. Kyle promised an email to confirm the move. THE EMAIL NEVER CAME! Days leading up to the move, I called Kyle a few times and received no response nor a returned call. "The day of move" there was absolutely no communication and none of my calls have been answered since! This company is deplorable and unprofessional! I reached out to ask for my deposit back and I haven't heard anything from them! It is so sad that Black Business chooses to treat their own community like this! I am very disappointed in Kyle, Josh and Kevin. Black men seemingly just being opportunistic and predatory for their own gain. YOU WILL NEVER SUCCEED IF YOU LACK INTEGRITY! DO Not USE thEM!!!!

They couldn't have made my move easier! Not only were they affordable, but the services was…read moreamazing. They arrived on time, communicated with us throughout the entire process, and were extremely quick. Definitely my go-to now if I'm moving again and I am recommending them to everyone!