Mike the Manager and his service advisor were friendly and reviewed everything with me in detail. Great service!!!!

Had the torque converter go out on my van. They had it replaced and back to me by the next day. Great communication from Mike calling me and updating me on the timeframes. Car repairs are never fun and they made the process seamless. read more

i just left the Pacific location. The people here were so incredible!! they were kind, courteous, and highly skilled. I will definitely be back! As a female, I am always looking for honest people to work on my car. She has a lot of miles on her and I want to keep her on the road. I will tell everyone to come here for transmission service! This service was so valuable to me. read more

Everybody there was great!!! Of course my car wouldn't do the problem that I heard, but they tried really hard to find out what was wrong. I would recommend them again!! read more

Everyone there communicated clearly what the issue was and the choices available and the steps involved. I have had no issues with the transmission after the repair and the follow up was part of the service. read more

Excelent quality work. My Jeep was finished super fast. The customer service was outstanding. Shout out to Mike at the 74th & Pacific.He was understanding, patient, worked with the warrenty company and kept me informed every step of the way. I highly recomend Certified Transmisson. read more

transmmission replacement they did an excellent job and put a rush on is because of a death in my family

I had thought my transmission was leaking so I went in to have my 2007 Chevrolet Avalanche diagnosed. I figured with 170,000 miles it would probably save me some aggravation in the future to have it repaired even though the dripping was slight. The Certified crew at 75th and Pacific street were absolutely friendly and knowledgeable when I walked in, not to mention getting me in right away. A couple of hours later they called me and said there was nothing leaking from the transmission and it was an oil drip. The fluid looked reddish so I just assumed that was it. They did tell me it could use the fluid changed with a new filter and I know it had been four years since I last had it done. These guys simply advised me with no pressure and even told me it could probably wait since the transmission fluid was still the red color, but I opted to get it done and over since they had my vehicle already. I can tell you after this experience with no run around, no high pressure tactics, and not "finding everything under the hood", wrong; I absolutely have complete trust in these guys. It had been awhile and a few vehicles ago that I've used Certified Transmission, but their integrity hasn't changed a bit. Hopefully I don't need them in the future, but should something go wrong, they absolutely have my business. read more

When I first had transmission issues with my truck, I took it to the Bellevue location. I explained my predicament to Chelsea. That we were pcsing to Alaska. They got a new transmission installed quickly. They also said the warranty would cover any issues, even up here. So i paid extra for the 5 year warranty instead of the standard 3 year one. Imagine my surprise to when i started hard shifting between 1st and 2nd gear with a check engine code of P0717 input speed sensor no voltage, so i called about it since i have a warranty and again was told they wouldnt leave me hanging, even up here. But im told now that the nationwide warranty i was told would cover me only pertains to the lower 48 states so im out of luck. See now i feel cheated and lied to. They wont honor thier work, wont even offer to reimburse me to have it fixed. I paid extra for something i was told would cover me, even in the 49th state attached to the continent. Only to be told to kick rocks when i have an issue not a whole year into it read more

I cannot say enough good things about Dave and his crew at Certified! After discovering water in my transmission I was given the news that a replacement transmission would cost close to $4,000!! I was ready to accept defeat and turn the car over to the bank. Dave suggested I speak to my insurance company. The insurance adjuster was on the fence about allowing the claim when Dave convinced him otherwise, as the damage was not fault of the car or myself. I paid $500 out of pocket and it took the guys less than 3 days to get the job done. Being 7.5 months pregnant at the time, losing my car was not an option. Dave treated us like family; he was honest, knowledgeable, trustworthy, and even offered to stay late the night my car was finished until I got off work. Keep up the good work guys! I'll never take my vehicles anywhere different for transmission problems! read more

Awesome shop! Dave is there to make sure his customers are happy. They were extremely knowledgeable and took great care of me and my old Jeep. They have decades of experience and I have confidence in their work. Highly recommended!! read more

Took my 2000 Subaru Impreza Outback Sport to have a clutch repaired. From the first phone call this was an extremely pleasant experience. Great work, fast and very friendly service, and great price. They sent a nice personal thank you card after. Highly recommend this place to everyone. read more

Guys at front desk seemed friendly and honest but don't let them fool you! One of the shadiest shops I have been to. Took my truck in for diagnosis and they said it needed a new transfer case to the tune of $3900. I asked for an itemized estimate and they could not produce. The numbers they did give me over the phone or in email didn't add up. They are either bad at math or were simply trying to get $1000 extra for nothing. Huber Chevrolet diagnosed $1000 for transfer case rebuild. read more

These guys are really good people. They are honest and up front. Won't try to get you paying for stuffs that you don't need for your car. I'm a girl and I know nothing about car; I came here from a referral of Firestone due to a transmission problem. These guys were able to help diagnose the problem and fix my car for me. My car is no longer having problem and runs smoothly. Would highly recommending this place. read more

I was referred here by my mechanic to have the transmission of my 2002 Isuzu Trooper looked at. I stopped in on a Friday afternoon to discuss and we arranged for me to bring it down Monday. Since my car died as I made it home, I called David (the manager) and he arranged for it to be towed Monday morning. He called me Monday, explained the problems and the cost, in great detail. I agreed to the servicing, and he indicated it would be ready on Friday. It was ready right when he told me it would be and they were absolutely fantastic! I would highly recommend them if you're in need of this kind of work on your car. I figure if my mechanic sends me there, they must be doing something right :) The manager David is extremely nice and I walked away with a great impression (though a lot poorer because they don't have Isuzu's around anymore!) read more

Had a great experience a couple weeks ago at Certified. I took my Jeep in expecting the worst about my transfer case or event transmission. After listening to my car and taking it on a test drive, the team there was certain that it wasn't either of those two. Dave and Matt were great to work with overall and I would recommend this spot to anyone in the Omaha area! read more

Initially went to a dealer and another competing transmission repair company. Both had extensive waits (1-2+ business days). Called up Certified Transmission and explained that my 2001 Ford Explorer wouldn't shift into park and the gears were not aligned with the shift indicators anymore. Was told they would be able to see me immediately. Went in and explained the problem again and Dave (the manager) said it sounded like a problem that is common with my car and quoted me a price immediately if it turned out to be that. It was the problem he suspected and they fixed my gear issues within an hour (versus the 1-2 days I would have had to spend without a car). Would highly recommend! read more

Stop looking for a transmission shop. Really, you've found what you need. I have been around and worked on cars my entire life. As such, I am very critical of who I let work on my car. Dave, the manager at this location will take excellent care of you. They perform exceptional work at very reasonable prices. For me, they were able to fit me in quickly and get my car back to me fast....for less money than I anticipated. read more

The guys at Certified Transmission are Great! Dave and Josh are both very knowledgeable, and their guys "in the trenches" do a great job. They let you know what you're up against in terms of repair - I've trusted them for years. This last job was completed on-time and below their original price quote! Thanks guys!! read more

These people at Certified Transmission were above and beyond in all they did for me when my car had problems on my way from Wisconsin to Colorado. The towing company actually recommended Certified instead of their own garage! They bent over backwards for me and they're the type of guys you know you can trust. A1 all the way! Thanks Kyle and Dave especially. Scott too. Great group of people! Dan Chapman read more

I had a great experience with this shop. My care needed a new transmission, which unfortunately was out of my budget. Kyle and Dave were great about giving advice and support through the process. read more

From my first call to Dave, I knew I came to the right place. I own an older car and wanted to know if replacing the transmission was the right thing to do. Dave and his team checked the car and made sure it was in good condition. Dave offered a fair price and great warrantee. There were other parts that needed to be replaced when they removed the transmission. They advised me of the repairs and did not charge for the time it took to replace the parts. Jim installed the transmission and was helpful and easy to work with. They treat you like family. If you want the best transmission, service and price, this is the place to go. read more

Bought a high milage vehicle after moving to Omaha from Florida. Had a somewhat shaky transmission so I took it by Certified for a flush and general maintenance. Dave and the rest of the staff were great! After a quick diagnosis, he gave me a thorough explanation of what maintenance I needed done and what I could keep an eye on for later. They were very professional and didn't try to push anything unnecessary on me. At 130k miles, the car's running great and shifting nice and smoothly after their work. Highly recommend them for any drivetrain services! read more

If you are looking for a transmission shop, I can not more strongly recommend against Certified Transmission. Although the local shop has high quality people the product is not worth your money. I had a transmission replaced with a certified transmission, this transmission failed at 30K miles and 2 years. After 4 weeks of extensive testing to determine the transmission was at fault not the other systems with the car Certified replaced the transmission under warranty. 1 year and 10k miles the replacement transmission has failed. Certified Transmissions response is the 3 year 100K warranty applies only to the original purchase, so regardless that a different serial number transmission was installed under warranty they will not repair or replace. A transmission that only lasts 1 years and 10k miles is beyond unacceptable. The companies unwillingness to make it right after two failed transmissions a clear statement of their business ethic. I would advise anyone to look elsewhere for your services. Plain and simple they are not willing to stand behind their product read more

I would highly recommend this shop. They took great care of my car and most of all -- kept me informed. Their techs were highly knowledgeable and I FINALLY left a repair shop feeling good about the whole transaction - from the way they treated my car and me when my car was towed to their shop, to the way they kept me informed during the investigation of what was wrong with my car, to letting me know what was found and when it would be fixed, to the quick repair, to the invoice and the way I didn't feel gouged in their prices. I would definitely go there again in a heartbeat if I need their help. Thanks so much, Dave, for treating me and my car with total respect! read more