Matt and his staff always provide excellent service when I visit. They treat me just like family…read moreand it is always a fun experience! Nick is exceptionally brilliant about all the hi tech parts of my car and always gives me great insight on how my car works. All of Matts Techs are very talented and careful each time they service my car. I wouldnt go anywhere else to take my car. Go by a see them today, you wont be disappointed!

I came for oil change.... I didn't ask for vehicle inspection ,they called me with long list…read moreemergency repair and told me is gonna cost me $1300 . I have my own service I know what was done, my car is in great shape. I was so mad, how you can trust anybody these days.

A simple . inexpensive repair was all I needed and all they recommended. Honest & good prices …read more Nice folks I feel comfortable recommending them .

Hello. I am writing this review based on my nightmare experience with this shop. I brought my…read morevehicle in to have an alignment and suspension checked out. It was on Friday November 30. They diagnosed my vehicle and told me that they would lock my vehicle in the bay and start the work on Monday. I found out that they left my vehicle in the back of the building over the weekend. Not secured or locked. Cameras don't work on property. My vehicle was left outside all weekend. When I arrived the manager was very defensive. I paid the $60 to get my vehicle. Was very upset about being lied to about my vehicle being locked in the shop. After getting my keys and leaving. After driving not even a mile down the road. My vehicle was making a loud clanking noise from the rear. I immediately turned around and headed back to the shop. They refused to look at my vehicle after I paid for service. To see what is wrong. I called the Police to make a report of the incident.. After taking my vehicle to a certified shop afterwards. I found out that not only did I not need $2,800 like Full Line Autocare was attempting to charge me. That my brake caliper was hanging from the bottom inside the rear rim. There were no bolts at all .. This could of caused a hug problem had I not addressed this immediately. They took parts off, and never put the parts back on my vehicle.. I would NEVER TRUST A SHOP WITH NO ACCOUNTABILITY OR INTEGRITY.. I encourage to really seek other options before visiting this shop. I was heading on a trip. Who knows what could of happen had I got on the freeway..

The car is running smoothly after the repair, so I'm happy with the result. The staff was helpful…read moreand explained the problem clearly. Communication about the completion time could have been better.

Reliable and knowledgeable about many makes and models. Pat has taken good care of our family's…read morevehicles for years now. We always feel like they give us good advice and a fair price.

Highly recommend! Along with being knowledgeable, he is friendly, will listen to your concerns,…read moreprovides great communication, and is professional and fast.

I had such a great experience! He arrived on time, was very professional, and explained everything…read moreclearly. The oil change was done quickly. So nice not having to sit at a shop and wait. Highly recommend!!!

Not a trustworthy business. Takes advantage of loyal customers. You are being sized up the…read moremoment you make contact with staff members.

Don't be fooled or waste your money . These people are a scam. They say you need things done but…read morenever do them . Takes the money and your still stuck with the problem

This was the best and most knowledgeable conversation ever! As a female knowing a little about…read morevehicles was able to describe my experience and Jose easily confirmed the issue and guided me on the next step for repairs! He's not currently open but still took time to talk with me. Great guy

Buckhead Mufflers was my go-to for any exhaust issues. The staff were friendly and the procedures…read morewere always efficient and affordable. I will definitely go back.

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

Perhaps there are mechanics that take issue with specific cars at the owner's unawares…read more I found that my infotainment system no longer worked properly. I never had that issue until I became a regular customer for services. First, I paid no mind to the phone not connecting right away because eventually, it did. Upon a random visit out of a total of 12 for services, I noticed the issue again in addition to trouble connecting to my playlists until it eventually picked up. I felt they would not owe up to it despite having the obvious of the mechanic. Next visit to the shop, the plugin was practically loosened; a fix that had to be done at the infotainment center who did the install. Case in point: when I come to a mechanic shop, I expect to have the car serviced without tinkering with anything outside of scope. As I said, I know they won't owe up to screwing with my infotainment system which has nothing to do with auto repairs such as alternators, battery installations, fluid checks, etc but I am aware that the issue stemmed from the mechanics there. Lastly, I agree with a lady customer, who sat in the waiting area in tears about pricing concerns for a repeated issue,, who didn't understand the need for a $100+ diagnostic practically every trip or within the same year or quarter of the last. I don't see that as reasonable other than a grab at additional money given this economy. I would suggest that every customer keep a record of every transaction done to support their concerns, mechanical repair costs, etc. There may be the likelihood of haggling once you bring your vehicle in for that repair or a mechanic assigned to your car doing workarounds to stay at cost determined by a diagnostic. Although there may be a good mechanic there; which is a saving grace for the location, there are some who shouldn't be allowed to touch anyone's car. I had to return my vehicle twice on the same issue until the one mechanic who can fix the issue was the one who did. The customer service is fine despite no longer ever seeing Diamond and I think Vanessa, a pretty blonde, at the location. They may had their reasons for leaving. However, the overall mechanic team can be a risky story. I do believe when I find another independent, I may have to resort to going there to spare the risk of something truly going afoul at this one. The mechanic that can actually fix cars may not be the one assigned to mine.

TLDR: Great overall value and no-nonsense. Say "NO" to dishonest, incompetent, and prohibitively…read moreexpensive dealership service departments like Jim Ellis of Atlanta. For the readers: The saying "good, fast, cheap - pick two" means you can only have two of the three attributes at once, and the third will suffer. Finding an honest and ultimately "good" service outfit is the biggest challenge. I knew exactly what specific service was needed for my vehicle when I brought it in (down to the codes), but I simply didn't have the time, patience, or specialty tools to fix it myself. BRA diagnosed the complex problem correctly and did not offer unreasonable up-sell--Just smart recommendations, which I supported before they even suggested it. Repair was done correctly and they obviously know their craft. So for the "good", box checked. Are they the cheapest option? Not "cheap", But, they are reasonable with labor and parts were 30% over retail--Closer to dealership prices in both labor and parts than "Bubba with a wrench in farm country", but not an unwelcome trade-off and the parts did require same-day delivery which doesn't come free. Because repairs DO become MORE expensive (in $ and time) if mis-diagnosed, are executed poorly, or as a result of dishonesty. Finally, they are relatively "fast". I could tell they were respectful of my time and grateful for the business. So the repair was pretty quick considering the parts needed ordering and did require some minor acrobatics by the technician. I get it, they work on most makes and models so keeping everything in inventory would be another level of expensive. So there you go. BRA falls mostly into the "Good and Fast" category with reasonable out-the-door price considering the final result. They serviced my vehicle better and for less than Jim Ellis on Peachtree Industrial, and with superior level of honesty. Great overall value, friendly, and no-nonsense. Blue Ridge Automotive will be my go-to for my vehicles from now on, and will enthusiastically recommend to family and friends.