If you're looking for a flooring company, look no further!…read more I honestly cannot say enough good things about this company. I was extremely indecisive when it came to choosing my flooring. I changed my mind so many times and wasn't sure what color or style I wanted. What really stood out to me was Rosa's patient and willingness to work with me for months. until I finally found the perfect flooring for my home. She never made me feel rushed or pressured to make a decision. She took the time to answer all my questions, show me different options, and work with me through every change until I was completely happy with my choice. The customer service, professionalism, and patience were truly amazing. And now that I've finally chosen my floors, I couldn't be happier with how they look If you're someone who gets overwhelmed trying to choose flooring like I did, I highly recommend giving this company a chance. They'll work with you until you find exactly what you're looking for!

Third time doing different floors in our house over 20 years! Always professional, courteous and…read moregreat follow through! From Travertine, heated tile (bedroom and bathroom) to latest, a refurbishing of a hickory hardwood kitchen floor. Only wish I had 'before' pics! Another great job!!!

Originally, I left a 5-star review because John installed two toilets for us at a reasonable price…read more He did forget to caulk them, but he immediately came back and fixed the oversight. Unfortunately, one of the toilets has never functioned properly--it constantly runs and struggles to flush. Despite John returning several times, the problem was never resolved. We later hired John for other odd jobs, including installing a garbage disposal and fixing water backup into our dishwasher. As always, he was punctual and friendly. However, the garbage disposal was installed incorrectly, which caused new problems. He also accidentally caused some minor floor barrier damage while working in that area. To his credit, he offered to repair the damage right away, but I declined because I appreciated his willingness to help. The next day, when the water backup issue continued, we called him back. To our surprise, he asked for MORE money to revisit the SAME problem he had originally been paid to fix. Even after paying again, the issue still wasn't fixed. We ultimately had to hire another company, who immediately discovered that John had not removed the knockout plug or connected the dishwasher properly--something very basic for that type of installation. Overall, while John is personable and punctual, I cannot recommend him due to repeated problems, additional charges for unresolved issues, and ultimately needing to pay another professional to correct mistakes. Seems like an overall good guy trying to make a living but he needs to take his customers into better consideration if he would like to keep them.

John was quick, punctual, talented, and professional! He repaired our kitchen drawer with speed and…read moreaccuracy. I highly recommend for your next project!

Family run business that does a professional job in every way. Cleaned tile and painted my grout…read morelines. Tile looks like new. I'd hire them again with confidence. They care about their quality of work and it shows.

Omar is knowledgeable, experienced and informative. His crew is very polite and conscientious too…read more The job of sealing all of the tile, grout and countertops in my newly built house was completed to perfection and a day earlier than quoted (1 day vs. 2). Everyone at Platinum communicated with me extremely well. I knew just what to expect and there were no surprises. My stone and tile looked perfect when they were done. I couldn't be happier I chose Platinum Tile & Stone Care.

Went here the other day after a very poor experience at Floors and Decor. F&D has everything you'd…read moreever want, except knowledgeable and available representatives to assist those of us not in the tile business. Unless you count the couple of teenagers who sit up by the front-counter complaining about how much money they don't make. Following that fiasco, it was recommended that I go to Sparks Tile and Stone. Immediately upon entering the store, I was warmly greeted by Kathy. Who took her time and gave me quite a "tile 101" education, which was greatly appreciated. She gave me so much to think about, I came back the next day and Ashley helped me, as Kathy was on her lunch break. With her help AND the knowledge, I'd gained previously from Kathy, I was able to swiftly select the tile and make my purchase. I'll drive back tomorrow to pick-up my order. It's a 60-mile round-trip from my home (Carson City) to Sparks Tile and Stone and I'm happy to do it for the incredible service I receive here. What a fantastic and friendly business!!! This is the kinda place one wants to spend their money at.

Notice the snotty owner reply from when we were there 3 years ago and trying to insult me due to…read moretheir poor policies. Our son went there recently and came to tell me of his bad experience. I told him it hasn't changed in 3 years. Yup, he got his tile at a hardware store instead and saved a lot of money.

I needed a tile replaced on an exterior wall and Vlad was very responsive when I reached out to…read morehim. He came over right away to take a look and pointed out some of the other tiles were loose and asked if I would like a quote to redo the grout on the other tiles. I'm glad he pointed it out to save me some trouble in the near future. He was also able to help source a similar tile to the ones I already had, which I was having trouble with. Price was reasonable and work was done efficiently. Would definitely recommend for tile needs!

I had Vlad and his crew replace the old tile and shower pan in my shower recently. They also…read morereplace the drain. I was very pleased with the quality of work they did and would use them again for any tile job.

Finished our downstairs tile remodel with tile obtained from Design Tile. Kristen was awesome to…read morework with. Very precise, accommodating and responsive. They gave us amazing service and beat the price of rival stores and even beat Lowes on some bullnose. Absolutely the best place to go for tile and I've bought some granite slabs from them too!

I never knew this wonderful place was right under my nose. These guys bent over backwards to help…read moreme find just the right stone and engraving for a memorial rock The piece they produced is absolutely perfect. They head what I wanted, they designed and produced it, and they had it ready way ahead of schedule. I can't recommend them too highly. Friendly, helpful, attention to detail and very reasonable pricing.

Jaymes and his crew did an amazing job on my new quartz kitchen countertops! From start to finish…read morethey made everything easy and professionally done! Plus, they did it for half the cost that Lowe's and Home Depot would have charged me. My next stone/tile job I know who to call! Jaymes at Stone Creations of Nevada! You guys are, 'the best'!

Very happy with how this project turned out! It was a slow start. I had called Jaymes and left a…read moremessage telling him about the project. It took him a month to return my call but that didn't bother me because anything construction related is so much in demand right now, I was just happy to get a call back. Plus it worked out timing wise because when he returned my call, I was ready for the countertop portion of my project. Jaymes was quick to come over and take measurements and he recommend a few places for me to look at slabs. The next day, I had a slab picked out and he sent me the estimate. Once I paid the deposit, he had the countertops installed within 2.5 weeks. The turnaround time amazes me because I was expecting it to take at least a mont, again because of all the construction needs right now. I was not completely happy with the installation crew. They told me they were going to have to make a seams down the middle of the counter and backsplashes, which surprised me because Jaymes had told me the seams would only be in the corners. But after speaking to Jaymes about not being satisfied with multiple visible seams, he was able to accommodate my requests and put the seams in the corners. Also, the installation crew dented a cabinet while they were installing. The handles that were installed later covered the dent up so, no harm. Overall, I am very happy with the quick turnaround and the quality of the work. Jaymes did a great job lining up the grain patterns on the slabs so the backsplash matched the direction of the countertop. I would definitely use Stone Creation again and Jaymes was very easy to work with.

I had a really bad shower install years ago. The grout and caulk/silicone were a mess. Rather than…read moreredo my entire shower I gave Marquis a chance to fix the disaster. He took a mess and made it look pretty damn new. He's very prompt, polite and professional. Highly recommended.

I called Marquis initially needing to have cracked tiles replaced - after seeing that they were…read morecurved edge tiles that would be very difficult to match and replace without unintentionally damaging nearby tiles, he recommended an alternative and much more practical option of sealing the cracks with grout. He even asked for additional photos of the shower to see if there were other areas that needed to be re-grouted or caulked. Marquis showed up the same afternoon, was so incredibly professional, and did such an amazing job that we don't notice the cracks at all now. We are so glad we found him and wouldn't hesitate to call again when we need grout or tile repair work!

Greg the owner was prompt in getting back to me regarding an estimate for tile work in two rooms…read more He was able to get the job done in short notice, and answered all our questions. Matt, the tile worker on the job, was amazing. He was prompt, polite, and a very hard worker. The job was finished in record time and everything left clean and tidy. OUTSTANDING COMPANY and highly recommended! Thanks Greg & Matt!!!

If I could give more than 5 stars I would. I first met Greg the owner several years ago and was…read moreimpressed both by his willingness to answer my questions and his open and friendly demeanor. He is extremely professional, a great communicator, always on time, and someone who clearly cares deeply about his employees and customers. Since then I have had his company do all of my tile work and I wouldn't think of hiring anyone else as the work they do is outstanding. They also do an amazing clean up job and were it not for the beautiful tile work I wouldn't even know they had been in my house. I highly recommend Tile and Stone Creations.