INTERNET SERVICE
We switched to Century Link for internet only service. The price was $31.94, then increased to $68.65/month (for 40m). At the beginning of the service, I purchased their equipment and had to pay a service fee totaling $259.36.
They DOUBLED the fee. Absurd. And more ridiculous, I can get a lower monthly fee if I add telephone service. We do not need telephone service. I asked for them to give me that rate and not add the service, they said no.
The service personnel were unhelpful and could care less to help. They probably have unhappy people calling every day.
The only conclusion I can make is that Century Link makes their money on selling equipment and a few months of overpriced service until customers leave. read more