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    Century Link

    1.1 (25 reviews)
    Open 9:00 am - 5:00 pm

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    10 years ago

    Century Link has absolutely horrible customer service.

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    Webzen Marketing Solutions - WebZen Marketing Solutions Logo

    Webzen Marketing Solutions

    (2 reviews)

    The best kept secret in Seattle if not the whole damn country!…read more This guy is heads and shoulders above anyone else that knows anything about marketing a business in the digital space. You won't find a bunch of cheesy ads or see him interrupting your YouTube videos. Hell I don't even know if they even have a website anymore! He has totally transformed not just my business, but my whole philosophy and mind set ABOUT business and about building a brand and building a dedicated customer base. If you're looking for a way to give your business a boost save yourself some time and frustration and just give them a call. You can thank me later He is the Zen Master when it comes to all things relating to digital marketing. From SEO to analytics, social media marketing, branding, design and on and on. He has an amazing ability to think creatively and still has an ungodly grasp on analytics and sales data. If you are lucky enough to book him, by the time he is making his magic happen he will know your business, your brand, your customers as good if not better than you do. He will first get to "your why"! He really listens and he really cares! His ability to understand any market is mind boggling. His designs- killer. His knowledge and ability to understand and utilize the latest technology - pure genius. His campaigns and branding concepts - untouchable ! He really is the real deal. A true genius in so many ways. The whole team is first class. He has turned many businesses around and helped so many people reach their business goals and realize their dreams. The whole experience has been life changing. He is a truly awesome human being. The only downside side is - good luck getting an appointment! It took me forever. I guess when you are as good as he is you don't need a bunch of new clients - or to even advertise. But keep trying it will be worth the effort I promise! I know he has finally added a few extra hands to help out so who knows maybe you will get lucky! Thanks to Rob and everyone at Webzen they are really amazing people!

    Pretty elite service. Attention to detail is beyond anything I could imagine. Killer customer…read moreservice. Incredible value

    Cbeyond

    Cbeyond

    (6 reviews)

    I own a small business in downtown Seattle. Cbeyond approached me at precisely the right time as I…read morewas looking to change my telephone service to something with more available options than was offered by Century Link at a reasonable price. I began this relationship around August of 2013 as I recall. It has been an absolute nightmare from the onset and still appears to be problematic. They have overcharged me, proven incompetent at rectifying the billing, been slow to address hardware and performance problems, .... like I said, a nightmare. I have had to contact this company at LEAST once per month since the inception of our relationship. It is costing me time and effort, not to mention constant aggravation. There have been occasions where I've had to hold for 45 minutes or more. There have been occasions where I've been spoken to as if I'm an idiot. There have been occasions where they have tried to charge me for correcting issues that were entirely their fault. They like to make excuses (well, that's a subcontractor, we didn't do that.... If it's THEIR subcontractor, as far as the consumer goes they most certainly DID do "that"). The two guys who sold me the deal are both gone from the company. I can not emphasize enough how sorry I am i went with these guys. I'm under contract and frankly, I'm thinking about breaking it (in reality, I feel they've broken it by delivering poor service.... horrible service actually). DO NOT do business with this company. I guarantee you'll regret it if you do.

    I am counting the days until our contract runs out! Run…read more.. The post are all correct and worse. So frustrating!

    Century Link - isps - Updated May 2026

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