Timely follow up and communication makes Legacy a number one choice. Following up on appointments…read moreand explaining the next steps, made it easy and transparent.

terrible costumer service! no return phone call or response to email !! Had used previous for…read morewindow replacement , but for frameless shower install no follow through!o

Quality/Quantity - Best deal in town for windows, if you want inexpensive windows…read more Will update about quality in a year or so, too soon to tell. They also do shower doors, mirrors, etc. They also do autos. Ambiance - A small local shop. A small parking lot. Open 6 days a week, closed on Sundays. See their website for specific hours. Service - Just okay. 50% upfront payment, unless you want to open credit. Short and direct. Most communication via phone, email, etc. Price - Again, the best deal in time if you need inexpensive windows. 2% charge for credit cards. Owner Comment - Congrats on all your success for over 48 years (since 1978) and with your 9 locations...?

Be careful when selecting a windshield that needs calibration for your car. When they presented the…read morecost, they didn't say that Fast Glass may not be able to calibrate a non-OEM windshield. I chose the non-OEM glass, and though it was half the price, I now need to buy an OEM windshield and wasted over $700 on the first one. Fair to say, I am skeptical that Fastglass can not calibrate the new OEM $1500 windshield, and that's why I am contacting the car dealer to recommend a different shop. In the end, if the sales staff had stated any risk of not being able to calibrate my windshield, I would have ordered the OEM option right away. Live and learn!

Quoted $16.00 On the phone. Took in 3 for repair then it became over $300. Charged sales tax on…read morelabor which according to nevada isn't correct. See Nevada dept of taxation below: The Itemization Rule fo nontaxable labor (like repairs or installation), the business must list the labor charges separately from the parts or materials on the invoice. According to the Nevada Department of Taxation:

Excellent job on replacing the mirror on our armoire door. I appreciated the way that you installed…read moreand secured it. Great craftsmanship!

Very fast and cheap. Needed a piece of glass for a broken china cabinet panel, paid 12$ for it…read more Recommend 100%

We discovered Custom Glass by an incident with our tree removal guys…read more Our tree guys were taking out some very rooted tree roots and as they were grinding some rocks flew and cracked our living room window. Luckily the owners were very kind and referred us here and covered the glass and tint we had installed. We had them come out to measure,placed the order, gave a deposit and two weeks later glass arrived. We got lucky as they had an opening today. The installer was great! He called to let us know he was running late and arrived at the given time. He was quick, and professional. So glad everything worked out perfect.

We broke the glass in a in a wood, single hung window while preparing it to be painted, we called…read morearound to several window repair businesses, but most couldn't help us for a least a week. Then we called Seth @ Nvision Glass, he stated, "that if we gave him the glass measurements, he could have the glass cut and ready for us in a couple hours". True to his word, we picked it up at the shop a couple hours later, installed it, and it was fixed only a few hours after it was broken. Dennis Williams Reno, Nv.

We had an excellent experience working with nvision Glass. From the beginning, Jon and Tim were…read morehonest about their recommendations, delivery timelines, and what would work best for our shower wall replacement. There were no surprises or upsells - just clear communications and genuine transparency. We are extremely happy with the final result and would confidently recommend them to anyone looking for an honest company with high quality work.

Chris is awesome and went above and beyond! He did great work and was pleasant to work with. I…read moreappreciated just what a great guy he is during these stressful times!

So this morning, I was driving down MCcarren, and a driver for Associated Glass was in the far left…read morelane and came into my lane cutting me off and i had to slam on my brakes so i wouldnt rear end him ( i was in the middle lane) to get over to make the right hand turn on to Glendale headed west. This individual was obviously in a hurry to get somewhere and didn't care that he cut me or anybody else off just to get over into the far right lane from the far left at the last minute, not allowing enough space or time. Very unprofessional and not safe on the road.

I hired abc lock and glass for a major key change at my Buissness,,scheduled an appointment and the…read moretechnician was promptly on time . The technician rekeyed my Buissness and gave my the amount of keys that I requested. The technician was very kind and very helpful during the whole process.even answering all my questions about the security of my Buissness and how to improve what I may need to improve . very knowledgeable technicians .prices are very reasonable. Will recommend to anyone to use this company .

Lost my only key to my truck. Called ABC lock and glass where I was told they would have to order…read moreone. This was ok but then I had to call them every day. They never called me back for 5 days. I am going with someone else. I still haven't been called. Don't let them hold you up.

Excellent company and staff from the estimate Mike came out and provided to the two glass shower…read moredoors that Josh and Tre installed. Prompt friendly and professional. I am now getting a third door for shower/tub! Highly Recommend this company! Five stars!

There's something to be said for having so many desirable traits, one is comity, that are in such…read moreshort supply elsewhere. I so love it when businesses do everything so well that I'm able to write glowing reviews. Doing due diligence before hiring a contractor is the mother of homeowner's good luck. We had this glass contractor do some glass work for us after we'd thoroughly checked 'em out. High Caliber Glass has an active Nevada contractors license, 0077399, in Classification C-8 Glass and Glazing https://www.leg.state.nv.us/nac/nac-624.html since 16 October 2012, with no verified complaints. Service staff graciously answered all our questions promptly which made a good first impression. Did what they're in business to do Has average prices Did it for the price they quoted us Did it within the time they said they would Delivered what they advertise. Truth is the highest virtue, but higher still is truthful living. --Sikh Guru Nanak Followed CDC rules They were professional, clean and organized. Let no one ever come to you without leaving happier. --Mother Teresa Customer service was adequate The owner(s) of this business like their Freedom so they have a daily Military and Veterans Discount to those who Serve or have Served as a token thanks to our GIs and we Veterans. That's important because it provides Veterans (rare 7% of the population) and GIs (rare one-half of one percent of the population) opportunity to participate in American Dream Veterans and GIs' sacrifices have made possible for 100% of the population. A Veterans Discount means a lot to those unable to be employed due to military Service-connected disability as on limited fixed income. According to Yelp ratings' definitions, 3 Stars is "Ok". That to me is an acceptable rating of a business that does day in and day out what they are in business to do. 4 and 5-Stars to me is when a business goes over and beyond what they are in the business to do. High Caliber Glass earned 4th star for its Military and Veterans Discount. On this day in history 4 January 1910 - Commissioning of USS Michigan (BB-27), the first US dreadnought battleship. 1928 - US Marines participated in the Battle of Quilali during US occupation of Nicaragua from 1912 - 1933. Known as Banana Wars, US military invaded various Latin American countries from 1898 to 1934 to stop other nations from building a Nicaraguan Canal. US purchased French interests in the Panama Canal in 1902. 1944 - Operation Carpetbagger: US aircraft begin dropping supplies to guerrilla forces throughout Western Europe. The action demonstrated that US believed guerrillas were a vital support to the formal armies of the Allies in their battle against Axis powers. Virtually every country that experienced Axis invasion raised a guerrilla force; they were especially effective and numerous in Italy, France, China, Greece, the Philippines, Yugoslavia, and the Soviet Union. 1955 - US agrees to pay Japan $2 million ($22 million in today's 2023 dollars) for radioactive fallout damages resulting from US atomic testing in Marshall Islands. 1979 - Ohio approves out-of-court settlement awarding $675,000 ($3 million in 2023 dollars) to the victims and families in the 1970 shootings at Kent State University, in which four students were killed and nine wounded by Ohio National Guard as it opened fire on a crowd peacefully exercising their 1st Amendment right to protest the very unpopular Viet Nam war. The tragedy was a watershed moment. In its immediate aftermath, a student-led strike forced the temporary closure of colleges and universities across the country. The events of that day in northeast Ohio decisively tilted public opinion against US military involvement in Viet Nam. The last military draft call was 7 December 1972, and the authority to draft into military expired 30 June 1973. The date of the last drawing for the draft lottery was 12 March 1975. Registration with the Selective Service System was suspended 1 April 1975, and registrant processing was suspended 27 January 1976. Selective Service registration for draft into military was resumed July 1980 for men born in 1960 and later. It remains in effect to this present day. Men are required to register within 30 days of their 18th birthday. Which I believe discriminates against men. Women should also be required to register. Failure to register is a felony punishable by a fine of up to $250,000 and/or 5 years imprisonment. Also, a person who knowingly counsels, aids or abets another to fail to comply with the registration requirement is subject to the same penalties. 2002 - Sergeant First Class Ross Chapman, US Army Special Forces aka Green Beret, at age 31, after 13 years of Service, dies near Khost, Afghanistan. He became the first US soldier to be killed in action (KIA) there by enemy fire. In 1989, had he parachuted into Panama as part of the US invasion of Panama.

The real deal here, when it comes to reliable, honest, on time, good communication, fair pricing,…read moreand genuine concern about doing the job right. Jenn and Darryl treated my small shower door repair job as if it was a big job! Darryl is a perfectionist! I'd gone to them because my existing glass shower door was installed so badly from previous condo owner, it never aligned properly and slid open all the time. Darryl ordered only the proper parts needed and saved me having to replace the whole shower door set up. He's a fuss budget and that's a very good thing because he loves doing a PERFECT REPAIR JOB. I'd give 10 stars if I could! You won't be disappointed......

Royal Glass has done glass in all three of our bathrooms. Great work, good price and excellent…read morecustomer service. I highly recommend!

I read some of these other reviews, so I'd like to preface this by noting that I was not…read morecompensated in any way for this Yelp review. Quality First earned all the stars they're getting. I knew based on the inspection of the house when I bought it that my roof was likely at it's lifespan (built in 1986) but candidly, I am busy. The last thing I want to do is spend a lot of time and energy on contractor quotes. I needed the process to be easy and simple - which is why five years went by before I made the move to replace my roof. Quality First had been in my neighborhood several times and I'd seen the work they'd done for other homes. When they knocked on my door, I decided to entertain a free quote. I knew approximately what the roof I wanted would cost and their quote came in right at the place I had expected. As far as the work, the crew was great. They were very respectful, made sure to check in daily and kept things incredibly tidy. There wasn't so much as a loose shingle in my driveway the entire time they were working. Project took maybe 3 or 4 days, and at the end I found one lone nail that had rolled under my garbage can. Very happy that they left my driveway so clean! I would definitely recommend them - my roof looks great, has a killer warranty, and I was overall very happy that I gave them my business.

I needed a new roof. I reached out to Quality First Home Improvement and they were on it. From the…read morestart Trevor was awesome to work with, he knows his stuff. Always made me feel comfortable throughout the process. Well priced for what needed to be done. Mac was overseeing the project. He stopped in at the start and explained questions I had. I was impressed with Mac. Professional work /top notch materials, not a bad combination. Neal was great on site too, explaining details throughout the project. After completion I had a few neighbors reaching out to me, they wanted to know who did the roof. Good work echos, the roof reflects it! Thanks Quality First Home Improvement!