My husband and I have been going to this location for years and we watched the business transition…read morefrom Adrian's to W&O Cleaners last year when the entire space underwent a renovation! The staff members are always super friendly and efficient and we've always been satisfied with the quality, presentation, and overall turnaround times. We've even employed their services for minor alterations with hemming and reattaching buttons, and their prices are affordable and comparable to other cleaners in the area. We will gladly continue to take our garments here weekly and have already recommended this location to others!

Goes by the name W&O Cleaners, it use to be Adrian's But…read moresome of the same people are still there. They are excellent, a nice clean place,. The service is excellent and an employee there named Hope is outstanding and all about customer service. I highly recommend this laundry and dry cleaners service now known as W&O Cleaners

Yesterday morning before 8:30 I took a suit jacket and a pair of pants of my wife's there and told…read morethe woman I need them back yesterday and she assured me they would be ready for pick up at 5 yesterday. I got there at 5:15 and was told they weren't ready and wouldn't be ready until today. I told the woman who I guess is a manager who took over the communication with me from the first woman I was talking with when I got there at 5:15 that my wife needed the clothes for an executive photo that she was taking today and I would need the outfit first thing this morning and that she would be living the house at around 8. She said the woman who took in the outfit DIDN'T mark them additionally as "SAME DAY SERVICE", yet she had told me they would be back for pickup at 5 on yesterday! As I waited yesterday the woman looked and found the jacket and said it would just need pressing in the morning, but she couldn't find the pants among all of the carts of clothes to be worked on, but that the presser would be there a little before 7 this morning and that she would be there at 6:45 this morning and find the pants. I told her that because the outfit was new and hadn't ever been worn they could just press the pants as well. She said ok. She said she would certainly call me first thing this morning, and that the outfit would be done by 7:15, and 7:30 at the latest!!! I also told her she could text me at the same number listed in my file. She said ok, that she would either call or text me. Well, I didn't get a call or text. Not at 7:15...not at 7:30...not at 7:45...not at 8, 8:15, 8:30 OR 8:45!!! So, at 8:46 I called and asked what happened and WHY HADN'T I got a call at all. The woman who had promised that the outfit would be done and that she would call me said, "Things got away from me with having to get everyone started on their work...and that the pants were in the cleaning process and wouldn't have been out for 45 minutes, but everything is ready now." I told her that it was 8:46 and that it was too late for my wife and that she had left!!! I asked again why didn't I get a call as I was promised, even to tell me the outfit wouldn't be ready at 7:30? She said she was busy set up the workers for the day and things just got away from her. I simply was dumbfounded and said ok and we hung up. At the prices that they as a custom cleaners and laundry this is HORRIBLE SERVICE!!! This is the THIRD CLEANERS THAT WE'VE HAD A PROBLEM WITH! One high priced cleaners completely destroyed a blouse or my wife's that was custom made in Rome, Italy and cost FOUR FIGURES! One has on numerous occasions returned clothes, wrinkled, stained, burned and ruined. IS THERE A CLEANERS IN FORT WORTH THAT IS TRUSTWORTHY TO CLEAN AND RETURN YOUR CLOTHES AT A REASONABLE PRICE AND ON TIME AND IN THE SAME CONDITION THAT YOU DROPPED THEM OFF IN--EXCEPT CLEANED?

Seam was coming undone when I picked it up and jeweled were falling off. The wedding dress was…read morealtered too far from where we originally pinned it in trying it on, I don't know what she was thinking. The way it was done, it's not able to be let out and not only am I out $260 for terrible alterations, I am out a wedding dress and having to buy another one. I will not be using Ray's for alterations ever. She offered to fix it because "they're committing to fixing it," but I would never let her touch it again if the first go around was so off the mark.

Friendly, prompt and reasonably priced-- despite COVID! Always a friendly face behind the counter…read moreand quick to check you in and out. Appreciate the location, hours, and great service. Thank you !

Amazing customer service, everyone is kind and accommodating to your schedule and everything came…read moreback clean and the alterations were seamless and beautiful even on the most expensive articles of clothing 10/10 my favorite place out of any I have tried out in fort worth

Staying at a hotel for two weeks with family, the laundry piles up. Shockingly our hotel neither…read moreoffers laundry service or has facilities on site, despite boasting two restaurants, a bar, and a coffee shop... Luckily Upper West Cleaners was right up the road, and able to pick up/drop off from the hotel. Maria assisted me personally, and made sure that my laundry was washed with the requested detergent (sensitive skin abounds in our crew!) Our clothes came bag folded and sorted nicely in clear bags. The price was in line with other cleaners for fluff and fold services. Turnaround time was less than 24 hours! I will definitely use them again if I'm downtown and need my laundry mountain conquered.

I dropped off my fluff and fold laundry right after 7:30 in the morning, and it was done and I…read morepicked it up at 5 PM. Great customer service thank you Kim and Maria. The price was in line with any other fluff and fold service throughout the city.

Great Customer Service . Brian is excellent at his work of tailoring and will meet and exceed…read moreexpectations.

Have used this location once, having used their Bryant Irvin location on and off for a few years…read more Overall much better bargain than Kite and some of the others (OK...still not understanding "free" pick up and delivery for like $4 to launder a work shirt!!! Seems like a drop off would be cheaper...just me). Overall my new go to place. Pleased with service and quality of finish. Nice folks too!

Here is how the clothing was returned to us after paying $757 in dry cleaning for a rush overnight…read moreservice....i will let the photos speak for themselves.

Sean (Shaun? Shawn?) was great! Quick, quality, and fairly priced! Highly recommend to anyone…read moreneeding dry cleaning in Fort Worth.

Kell Cleaners has been doing my family dry cleaning for over 50 years…read moreNever a mistake the clothes are always perfection The turnaround from I need to take your clothing in to pick up is extremely quick many times same day I highly recommend Kell Cleaners We go to the location on Camp Bowie. If people are friendly the service is fabulous. Jill Enis Hall

I was happily coming here for almost two years but noticed a significant decline in cleaning, not…read moreservice, over the last 6 months. The women who work here are absolutely lovely! I just do not want to pay for clothes that, to me, do not seem as if they have ever been cleaned.

I luckily happened to find Dusty a Teresa's dry cleaning…read more City Cleaning Company! Best customer service ever at a cleaners. From the second you walk in its like your part if the family. Never ever had someone notice a stain and just fix it. Also they have the in-house equipment, your clothes stay in the building where you dropped them off Highly recommend

Great service very friendly I will be going back. If you are looking for a great cleaners go give…read morethem a try.