I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

Peter is awesome! Not many people would come out on a Sunday night, he's very good. And he will…read moregive you a good deal if you want to purchase an appliance

I called Andy to repair an old dishwasher that wasn't draining despite trying a few reset options…read moreand other quick fixes as suggested in the manual. He was very upfront about his quote, which was higher than some, but definitely not unreasonable, so we decided to give this business a try. He and his wife donned slippers and masks when they arrived which made us feel more comfortable about having two people in our house during Covid - 19. It turned out the problem with our dishwasher was quite the enigma, but Andy wasn't going to let it defeat him! The repair took longer than expected, but Andy did not charge us a whole lot more than the estimate. He wasn't about to guarantee the length of the fix, and rightly so given the age of the dishwasher. He did however, advise us to call him if we needed new appliances, and he called us the next day to confirm the dishwasher was still working. Excellent customer service and I would hire Andy again.

Andy is responsive, very honest, and funny. He is realized that we didn't need to change out our…read morerefrigerator fan but instead a simple, less expensive fix would do the trick. He works with his wife who is also kind and professional, and we recommend both of them. They're a great example of a small business that is worthy of your support.

The name of his company appropriately reflects his work as he deserves 5 stars. Very knowledgeable…read morenice person. I would certainly recommend Rohid for any appliance repair.

Rohit was pleasant, responsive, and completed the repair. Rohit was familiar with the issue…read moreaffecting my type of refrigerator and was ready to address it right away, which was helpful. I approved defrosting the fridge and replacing the part. However, he didn't inform me that water would continue to drain afterward and left immediately after payment. I then found water pooling on my laminate floor and had to call him back right away. He didn't seem aware of the risk this poses to laminate flooring. The service call and repair were $275, plus the cost of the main control board. Rohit did the job in 35 to 40 minutes, and I found him invested in his work. I'm giving 3 stars due to the lack of communication and concern about potential floor damage.

I last reviewed this company back in 2017, but I recently needed their services again (why oh why…read moredo appliances stop working when you need them most??? WHY?). My stovetop had two of its five burners stop working, and my fridge was overdue for regular maintenance. Priority is one of the manufacturers' authorized repair companies for both appliances (that alone says a lot), and I remember how professional they were when they were last here, so I called them again. Shay is the dispatcher/scheduler who was able to get me an appointment fairly quickly, and Devon was the repairman who visited. Both were fantastic. I like how this company has been around for a long time, and how they guarantee their work and parts for 90 days. I like how Devon was so polite and respectful of my place, leaving it as neat - or neater! - than how he found it. I also liked how he took the time to show me a few maintenance and trouble-shooting hacks for my stove and fridge. Nice! My one issue: this company is pricey. I trust them, so I'm okay paying the costs, but yeah, the costs are steep. One thing I've never encountered before: they charge you per appliance, not per visit or by the hour. So say, if the repairman is there to check on the stove, there's the charge for that. If he's done in 10 minutes and you want him to also check on an oven or fridge or exhaust - even if it's just a tiny issue, - they'll charge you again for that service. (Usually, in my experience, companies charge by the hour, and there's a one-hour minimum charge plus one "visit" charge. Once the guy is there, you got him for an hour and they can check as many issues as can fit in that one hour. Not this company, alas). Again, I trust Priority, and I know they back up their work, so I'm okay with this pricing, but it's important to know this going in, especially if you have multiple appliances that need to be looked at.

I'm sharing this so others don't make the same mistake I did…read more I paid $1,200 to repair a Miele hood fan in my rental unit. The fan is not used daily--my tenant rarely cooks--yet it began making noise just over six months after the repair. Their 90-day workmanship warranty is extremely short. For appliances that aren't used often, you may not even discover a failed repair until that window has passed. They also do not stand behind the parts they install, leaving customers completely unprotected. Each service call costs $317, and once the 90 days are over, you're on your own--even when it's clear the repair didn't last. This was an expensive and frustrating experience. Consumer aware!

Top-notch service from Chris who texted when he was on his way. Loved that he knew right away it…read morewas the drain pump to replace in our washing machine. He was also very prompt about returning with the right part (which he had to pick up in Vancouver) and getting the washing machine all back together, all the while *cleaning parts* as he went! Very reasonable rate, friendly and knowledgeable service. He even wears shoe booties in my house and uses hand sanitizer without being asked.

Chris is amazing and will always be our go to guy for any kind of appliance repair. He is very…read moreknowledgeable and happy to give advice which is very important when making an expensive purchase. Also a very nice person who makes the whole experience better. I like every aspect of how he runs his business...honesty...timeliness and experienced.

ACA was over $150.00 cheaper than Priority for assessment. they also got in to see us right away…read moreand fixed the problem on the spot. Super nice guys, respectful and efficient. I could not be happier with my dishwasher repair!

Scam, they pickup the board for our AC we payd 125.00 for the initial service and we never heard…read moreback from the service centre. The main number is AI and there is no person to talk with. I guess I will call the police to inform....

Amin has done repairs on our refrigerator, garburator and dishwasher over the last 10 years. he is…read moreprofessional, respectful and super capable. Amin has been able to fix all our appliances in a timely, and economical fashion! most importantly, we trust him!

I have been with this Company for years,always happy and satisfied,highly recommend to everyoneread more

Communicative and reliable, with considerate follow up. Showed great knowledge of LG fridge…read morewaterline connection and disconnect. Also looked at washer and diagnoses issue. Really enjoyed maxim , he was professional and cleaned up after himself. Warm and reliable, would recommend his service .

From the owner: Professional appliance repair service in Vancouver, Burnaby, North Vancouver, West Vancouver,…read moreRichmond, Port Moody, Coquitlam, New Westminster. Certified and experienced technician provides the highest level of service for all major electrical appliances – washing machines, dryers, dishwashers, refrigerators/freezers, cookers, ovens, microwaves and range hoods. I am your universal solution for troubleshooting household appliances. Prompt, Punctual Repairs: Your time is precious, and I respect that. I arrive on time and work efficiently to get your appliances back in working order ASAP. Your Satisfaction Matters: I'm not satisfied until you are. Your peace of mind and appliance functionality are my top priorities.

Dishwasher had been leaking, so I wrote in here to ask for a quote. While it isn't possible to get…read morea range without having someone actually look at the machine, they'll waive the inspection fee if you decide to get a repair afterwards, which is nice! The technician called ahead to ask if arriving a little early was okay, which it was, and quickly diagnosed the problem. He went out straight away to fetch a replacement part, and once he was back he completed the repairs promptly, and he had friendly and professional manners and good advice throughout! And the price felt quite reasonable considering the time that went into it. I would happily ask here again next time I need appliance repair; apparently they also source replacement appliances and handle associated installation and disposal as well, which is an intriguing offer. If you need your appliances looked at, definitely give them a call!

We contacted Vancity Appliance Service to have the burned out bake and broil elements on our…read moreelectric oven replaced. Our technician was Zachary. He was very affable and fast working. After a quick assessment of the problem, he obtained the necessary parts and completed the swap out of both elements in a short afternoon. He quoted us a reasonable and affordable price for everything and we are very pleased with the results. The oven is back up and working properly. Everything was done efficiently and professionally. Zachary is a nice guy and a skilled technician. We wouldn't hesitate to recommend Vancity and Zachary. Thanks!