Since I was a previous customer, with a different vehicle, ($1200 spent)…read more I had no second thoughts about returning to Sullivan Tire in Dover for a quick screw removal and patch/plug for my less than 10k miles old tire. NOT SO FAST OLD MAN! The good folks at Sullivan told me the tire couldn't be repaired because the screw was too close to the sidewall. What they didn't know is that I knew exactly where the screw was. It was well within the tread. But they REALLY wanted to help with my problem, and offered to sell me one tire, for nearly $400. Installed I assume, or maybe not. So, I took my leak elsewhere. Got it repaired for $40 and made a friend. The man has been in the tire business for decades, and just shook his head when I told him the story. Here's the thing: I never begrudge a man a day's pay, but do not try to take advantage of me. I'm too old and I worked too f***ing hard for my pension to get porked because the rubber merchants had a slow day. Sullivan Tire will reply, bleating their side of the story. And that's fine. I know the truth. Now you do too.

I had a diagnostic done and Sullivan said I had an electrical issue, which was incorrect. They…read morecharged me $191 for the diagnostic and said they couldn't fix my car. I went to another repair shop and it was actually a brake leak. Given their mistake, Sullivan was able to refund my $191 due to their incorrect diagnostic.

Quality work and honest folks, that's all you need in a car repair facility. Friendly local…read morenon-franchise auto repair.

Steve's Accurate Auto saved me (again). With my daughter's older car that needed some exhaust…read morework, knowing that bolts, etc. can be trouble, I took it to Steve's. Was able to get an appointment within a few days. They did the exhaust, and even did a rear rotor that I had trouble with the caliper bracket bolt! Completely competent and honest (always a concern with an older car, nice to know you will get the straight story).

Stopped in for an estimate on my mother's car that had paint transfer on it. The gentleman came out…read morelooked at it and said I'll be right back. He came back with a couple of cloths and a spray bottle. Before I knew it the paint transfer was off. This place is awesome. Thank you for taking the time. I would highly recommend this place. There honest people. Thank you

This is a Great place to have your car worked on from auto repair to auto body. The people in the…read moreoffice are friendly and can help you with your car needs.

They have worked on my cars for years...decades actually. Honest as the day is long, great hours…read moreand you always leave feeling you got a great deal. Easy to schedule with them if you are willing and able to drop you car off for the day.

*. New to this garage…read more *. Owner diagnosed the problem quickly *. Showed me exactly what needed to be repaired *. Offered me rides back-n-forth *. Mechanic offered insight into future repair

Reasonable prices and super simple. I've easily had my car towed here overnight after the…read moreserpentine belt shredded inside my 2011 Dodge Durango. I've also had oil changes here, brake and rotor replacements, and tire services/rotations! They were also able to replace my grey driver's side mirror cover to match the passengers side black mirror cover exceptionally well, as we tried with the tools given but couldn't get it to even budge! Will certainly be returning here for future vehicle maintenance, whether it be emergency or general upkeep!

We were traveling to Portsmouth, NH from Newton , MA before we realized a headlamp was out on our…read more2010 Honda Odyssey van. The staff at this Southebury VIP, assisted me to find the lamp(s)I needed, patiently educated me, to the fact that the headlight contains four bulbs ( two hi beam & two low beam) & installed them, free of charge) all while being very pleasant. I was very pleased & surprised with this great level of service, & felt I had travelled back in time to when a customer used to receive great service from retail locations! Of course, I tipped accordingly,

very rude and overpriced. with the prices they give you, you can just buy a whole new exhaust and…read moresave money.

Profesional crew. I needed an exaust modifacation on my street rod and they did exactley what I…read morewanted. Totally satisfied.

Aaron, Jay and the rest of the staff here were very friendly, knowledgeable and most of all helpful…read morein scheduling/servicing my vehicle. While I waited for my car to be inspected they helped everyone equally and made sure all customers were taken care of. They were basically what you would want but not usually what you get. My inspection was completed well under an hour and they even threw in a new customer discount that I didn't even know about. Great guys overall and I now have a new mechanic spot should I need them again. A+

Hi, I visited this place on Thursday, February 27, to schedule an appointment. I requested an oil…read morechange, a plate light replacement, a passenger-side mirror replacement, and a check for the EPC light that was on my dashboard. When I arrived for my appointment the following Monday, they didn't remember the oil change or the mirror replacement, so I had to remind them. Regarding the plate light, I provided the wrong one--that was my mistake. The team did a great job replacing the mirror, and I truly appreciate their time and effort. The oil change was a bit pricey, but I also appreciate the service. However, I never asked for the check engine codes to be deleted, yet I was charged $250 for that. What I specifically requested was for the EPC light and the shaking while driving to be checked, as I believed they were related. When I picked up my car, the check engine light was off, but it came back the very next day. Again, I never asked for the codes to be deleted, and the EPC light was still there. I understand that this is an old car with many issues, but I've been driving with those check engine codes for two years without any problems. I am not a native English speaker, but I know what I said--I'm not that bad at English. The workers here are very kind, but not the best listeners, I believe. Thank you again for your time and effort. This was my experience at this place

Awesome place! Lost a brake pad while up here for a wedding, and they stayed late on a Friday to…read morefix it for me! Such helpful people who clearly care about their customers.

Wow this place is a joke!!! I would give them a -5 if I could!! They ordered the wrong parts,…read moreinstalled them against manufactures recommendation which was stated right on the installation sheet and damaged our truck!! Wow this place is a joke!!! We brought our 2024 F 350 to have air bags installed. My husband told them we have a fifth wheel camper and a truck bed camper that we haul. Paul said no problem and ordered the airbags. We paid over $1,100.00 just for the parts. Half way through the installation the mechanic called and said the airbags won't fit with the fifth wheel so they took it out!!!! They then said he had to cut the bed liner to make them fit!! He also said they do not put it back in so we would need to find someone who would. Paul told us it just needed an adapter to make the airbags work with the fifth wheel hitch. We then paid another $600 to him for the labor and took the truck to have the fifth wheel hitch reattached to the truck. When we got there the man was dumbfounded!!! "WHAT DID THEY DO?? First of all these airbags will never work with a fifth wheel hitch and they are an over kill for this truck!! Second they attached them to the leaf spring and this installation paper states not to use them with leaf springs!!" Thankfully he was able to remove the installed air bags, replace them with the correct ones and reinstall to 5th wheel hitch at a cost of $800! We called Paul who told my husband they don't give refunds but bring the parts back and he would give him credit for the parts. My husband made arrangements to use that credit for something else. When he went to schedule work and use the credit they denied everything, handed him the parts back and said we don't accept parts back! There is nothing we can do for you!! I would not trust bringing my bicycle to them... They do not know what they are doing and are severely over priced!!