I had a small hole in my tire, made an appointment and arrived approximately 10 minutes early. Customer service at the desk was excellent! They were able to get my car in right away. Took maybe 30 minutes and the best part is they didn't charge me. The waiting room was very clean. Overall, excellent experience! read more

Called it to ask about having a tire fixed or replaced. The replacement tires could be ordered, but after explaining our situation of a drywall screw in my husband's tire they recommended coming in to have it looked at. I got in that afternoon with no issues. They took the offending tire off and assessed the whole situation to find that they could patch it from the inside. Took about 20 minutes and the tire seems to be as good as new. It's been two weeks with no issues whatsoever. Staff was friendly, knowledgeable and quick to help. read more

Town Fair Tire - Tires Near Me - Somersworth, New Hampshire

Free tire rotation was scheduled and done on time. Went to pay for the service but told that there was no charge. Thank you again read more

Had to come here to get an honest review. My current experience is allowing my wife to have tires put on that I pre-ordered. The salesman, not an engineer, not a scientist but salesman, convinced her my pick would cause alot of noise. The magic word is noise. Untrue by all accounts of this tire, but enough for her to take his "advice" and put a different set of tires on, most likely to move inventory or make a higher profit margin. They do this routinely. read more

made appointment to have Michelins put on the wifes car, waited 2 days for my appointment and they tried to sell me Hankooks, when I stated where are the Michelins I was told they had to be ordered, thanks for wasting my time, went to tire Wh warehouse and got 4 new Michelins. WTF. way to lose a sale read more

Town Fair Tire - Tires Near Me - Somersworth, New Hampshire

Purchased 4 new tires-driving away from the building I saw my tire light was on. returned-they added air to the tires I just bought- I had to add air to get back and forth to work as my tire was almost flat- went back and was told I'd have to come back in 3 days for an appointment-as I'd be inconveniencing the other customers. but it was okay to inconvenience me for a week. -absolutely absurd! staff response was "what do you want me to do about it' my family will NEVER do business there again. read more

I needed tires asap as my front tires were really bad and we got snow over the weekend. Josh got me in right away and got me a great price on the tires and allignment. I brought a book and was able to get some reading done in the hour that it took. I feel so much better knowing I have good tires on. The service I got was great. read more

First off I would like to say I use town fair tires in Connecticut, but this companies customer service is deeply invested these guys in Somersworth have great customer skills especially Adam is very knowledgeable. Got the tire I was asking for had it installed within an hour with no appointment. Everyone else in the area was giving me at least two day. Wait to replace a tire for a quality tire. definitely would recommend this place I found, my go to place for any tires. Their service is exceptional. Warrantees are reasonable prices are fair and competitive. fun fact even gave me a wire to charge my phone while I waited. read more

They are gung ho to sell you tires and pretend they are giving you a great deal. Once you walk out it's all over. Warranty is based on them rotating, which there goes another day out of work. Appointment means around this time. If you have an issue with a tire and have not paid the extra for the "extended warranty", regardless of the abundance of obvious workmanship possibilities, you are wrong. Then there is the manager Brad and mini manager Charles who pretend they are trying to help but in the end you pay. They are not very amicable and are very "talk to the hand" ish. Lastly when someone says I am not trying to be a $)&@&. You can bet they are going to be. Advice, 1. Find the tire you want 2. Shop online for the best price with shipping. 3. Verify the pro rate on your current tires before talking price. 4. Pay the bullshit price for the road hazard. read more

Had all 4 tires rotated this AM at 8am. They took my car in a timely manner. The guy that worked on my car, his name is Chuck. I found him to be very thorough & professional! A down to earth good guy. Very pleased with the service I got . This is why I keep returning to get work done on my tires, or buy new ones at this location. Signed, A satisfied customer for 20 years!! Randy Butler read more

The prices here are not cheap and service is clearly not their priority. I went in to buy tires and have them installed on a Saturday AM without an appointment. I was prepared for them to tell me I would have to schedule later in the week but they agreed on the spot. I had to ask where I could wait and was directed to a waiting area in the corner of the shop. I went and sat down and put on my earbuds and audio book. I waited and waited. No one came to tell me that my car was ready. When I got up and asked, I learned that it had been ready for some time but no one had alerted me. When I asked why I was not summoned when it was done, I was met with hostility and an absurd excuse about how there is no phone signal. This was not the problem because I made and received calls on my phone while I waited. It's clear to me that this wasn't a simple mistake rather an indifferent service culture. Basic courteous service is pretty simple. This is how it works. On intake, the means of communication must be recorded on the paperwork, including whether the customer is waiting on the premises or when the work will be completed and the customer will return. When the job is done, you take the invoice and (gasp!) WALK AWAY FROM THE SERVICE DESK TO THE WAITING AREA AND ASK FOR THE CUSTOMER BY FIRST AND LAST NAME AND WAIT FOR A RESPONSE. If you don't find them there, you call them on the phone number that you asked for in the sales interview. If they can't accomplish the most basic means of human communication, I don't know how I can trust them with my car. I will not be going back. read more

I had an appointment to check a small air leak in one of my truck tires. Appointment was for 9:30. Everything was right on time. They found the problem and took care of it right away. Then they took the time to talk to me about new tires for my truck in the near future. Provided me with good info, no pressure. Looks like I found my new go to place for tire and wheel issues. read more

These guys are absolute pros, and always pleasant to deal with. They find ways to save me money, and I couldn't be happier with the service and products. 100% approval. read more

Bought 4 tires from these guys, they gave me an apt for 2pm, expected wait 1hour, and here I am writing this review at 5pm. Save yourself the time and headache they have kids working at their own pace. read more

Went in over the weekend for a tire repair and Kristian's customer service was top notch! 10/10 will be recommending him to my family and friends in the future! Thanks Kristian! read more

We had some miscommunication on what job was to be preformed but Jake and Brad were quick to rectify and I left as a happy customer. I will definitely take my other vehicles there! The staff all seemed to be working efficiently but it appears they need more help, it is a very busy location! read more

I brought in a BMW wheel with a flat tire looking for new rubber. They found the rim was cracked and so I asked them to order me another rim. The rim they ordered was NOT a matching rim but some aftermarket rim. They took my sensored valve and replaced it with a non sensored valve. Probably the worst experiance I have ever had purchasing tires. This place is completely incompetant and I should have read the yelp reviews before wasting $400 dollars. BEWARE OF THIS INCAPABLE SHOP. STEER CLEAR GO SOMEWHERE ELSE YOU WILL BE GLAD YOU DID read more

My husband stopped by on Tuesday to have a tire looked at because we have a slow leak. We have lifetime repair because we had bought a wheel and tire package from them. He was told that they didn't have time then but he could make an appointment. At the time he was told that Saturday was wide open so he made an appointment for noontime today. We got there a little early and checked in. After waiting for about 45 minutes he went and checked on the car because it was still sitting where we parked it. He was told that we were next but it would be about a 2.5 hour wait just to check a tire!!!! and we had an appointment. He was also told that they had 48 appointments today. That is not our problem. This is the second time we have left the Somersworth store totally unsatisfied. read more

I ignored the fact that they seem to be ridiculously slow based on the fact that they are closer than most places to where I live. Made an appointment to come in at 11am. Called to try to reschedule it, and not only were they not able to accommodate it, they somehow lost my appointment at 11! I was ready to scramble and make that and apparently they "don't even see that appointment". It's all good. My appointment was for a winter swap (of which tires were purchased there of course), what I didn't tell them was that I was actually also shopping for new tires as well. I'll give them an extra star from 1 but since they didn't seem to care TOO much for having lost my appointment I guess they don't care about my business either. Happy to drive further for a place that seems to be willing to accommodate, and I already have. read more

Sorry to see the 3 star average here. My experience was the complete opposite. Jake was a great salesman and took the extra initiative to help me leave the store a very happy customer. Was recommended this place over numerous competitors in the area and happy I went with jake and the team here. Dropped the car off the night before and the guys took care of it all. I got a call to update me on the early completion time which was sweet. Also one of the first times I have left a place that remembered to reset the TPS. Thanks guys and yelp review well deserved. read more

Brought my Subaru Impreza Premium 2017 for new tires today based on recommendation from my aunt Catherine. They'll be working on it tomorrow. Got the absolute best Sales Associate, just wanna give a shout-out to JARED! Thank you for explaining everything so thoroughly and easily to understand, giving much knowledge about the process and very clear about pricing as well. Very much appreciated! And I highly recommend to go see Jared. Thank you Town Fair Tire! read more

I was looking for new tires for my 2011 explorer. I've hated the tires on my explorer and didn't really feel safe driving it. It made the worse sound going down the road that drove my dogs crazy. I spoke with Brad, told him what I was looking for and he recommended a set of tires. I LOVE them!!! I feel safe in my car in the snow again. The noise is gone. Johnathan and Jason out in the shop did an amazing job cleaning the crud on my rims. Excellent team work!!! read more

SLOW! I had an appointment for a rotation at 5:30 on Monday afternoon. It was 6:45 by the time I left. An hour and 15 minutes for a rotation...seriously? read more

Had an appointment at ten and was out by 11. Fast friendly service. I would recommend people to buy tires from here. Brad was was sales guy he was very chipper read more

I called looking for a price on tires for my Subaru Legacy. I was looking for something middle of the road. The associate was able to get me top of line bridgestones for 150 less than the other shop I called. He even got me in that day. I eventually returned with my wife's car for a new set as well. Town fair has my business! A+ service It's also good that the coffee didn't suck read more

Ordered 4 winter tires online (their website) and made appointment online. Appointment was 10:30 this morning, because I decided not to wait (B/C of Covid) I dropped the car off at 9:00AM and said to call when tires/alignment were complete. Total price is $1000. + but that's a function of the tires I purchased. My wife has had good service here (Somersworth store) on her old Subaru, but apparently that was a mirage. After calling the local store number (HAH!) four times and spending an average of four minutes in queue, I finally got answered in a call center at an undisclosed location (I'm pretty sure I heard Dick Cheney in the background on another call). The agent said (at 2:30PM) that the install was not finished and they would call me when the car was ready. I thought the problem was that I told them I wasn't waiting for the vehicle, but after reading other reviews it appears that time is a rather elastic concept at TFT. Now it is Friday (same day so far) SEVEN MINUTES BEFORE CLOSING TIME and I have yet to get a call. Uninterested at best customer service because: 1. No actual commitment to actual "completion time" estimates; 2. No way to call the real people (if that's what they are) at the store to receive updated estimates or explain what the "problems" are. So now they will be closed for the day by the time I finish typing this, with no committment from TFT as to when I get my car back; when I can FINALLY reclaim my vehicle I won't be surprised if it's been vandalized/broken into overnight or that some component of the suspension/TPMS has been damaged by their personnel. I'll only be returning to the Lair of the Time Lords at TFT for the free services to which I'm entitled by making the mistake of buying tires there. read more

Called the store ahead of time at round 2:00 to schedule an appointment for 4:30-ish. They said that the only appointments they do is if I drop my car off in the morning and leave it all day. I was told if I just go in, they will tell me how long it will take and if they could get it done by the end of they day. Once I arrived there they said they were booked out over a week and a half. So I had to drive over 40 minutes to find out what I should have been told over the phone when I called the store. read more

I made a appt days in advance. When I got there was told it would take a hr, A hr past my appointment time they finally look in car, and say no we cant drive it onto the lift so we can not service you, It had hand controls on it. Asked if I could drive it on they said no and walked away. A few minutes later the came back and said I could drive on life and walked away. By this time Id had enough and just left , Very unprofessional, I will take my tire, wheel and alignment needs else where who respects their customer, Never go to this location..... read more

I had the bad luck to get a flat tire, but the good luck to do it practically in the parking lot of town fair tire. They had me back up and running in about an hour and fixed my flat for free. Also got me a good quote on tires for my other car. read more

When I first came in this place was very helpful about ordering me the tire I needed and making me an appointment. They asked if 12:30 or 1:30 PM was better time and, since I work later afternoons I wanted to get in and done earlier. They didn't even get my car started until 1:30..... could have stayed home an extra hour. Once they got to work it only took 30 minutes but next time if you have a schedule to stick to don't go here. read more

Made an appointment a week in advance, arrived on time, and was told the car would be ready in 90 minutes. Went for a walk and returned 90 minutes later and our car had not even moved. read more

I will never buy tires here again. I have had the tires for 2 years and every winter I have to keep taking them back because the TPMS stems stop working or fail to hold air. I have put less than 5,000 miles on them. This wouldn't be so bad if I could simply make an appointment to have them done while I wait. Despite all their advertising about being able to schedule an appointment, I have been refused that convenience every time for 2 years. Instead, I have to drop my car off by 8:30 AM, get a ride home, call several times to see if they have even looked at my car, wait 8 hours, try to find another ride to pick up my car, and now I have to take it back because they have no idea why my TPMS light won't go out. They claim all 5 sensors died at the same time which is nearly a statistical impossibility. During a phone call to find out the status of my vehicle, I was placed on hold. I waited so long I was thrown in their voicemail system so I hung up. When I called back, the same guy answered and started laughing stating he got distracted and forgot about me. I later learned he is a manager. I bought my tires here because I saved $40 after comparison shopping. It was not worth it. read more

Monday 7/6 2020 I made an appt fror Weds 7/8/2020.. they said they had to get the tires in on the truck then.ok. So.. i showed up on time and waited 15 mins to be told 90 mins wait they ll let me know... 530 my car has not moved im still sitting there finally i asked the man for my keys back to be given a deer in the headlights look no apologies no offer to reschedule ect... terrible customer service.. when i looked up on the screen where they show whos next and how long my name wasnt even on the screen!!! What the heck is this??? terrible bussiness.. i would never go back there again.. i would advise you to go anyplace but here. they lost a sale and a customer for good. other reviews say the same thing.. they may have a better price but its not worth the foolishness id say keep clear of this place.. there are many more and better options of places that will accept your bussiness in a proper manner at least like youre a customer. read more

My experience with town fair tire in somersworth nh. I called the night b4 asked if I could get me in early and be out by 11 for work. they told me yes.they tell u this cause they want your buisness but they dont care.so my appointment was at 9:30 and when 10:30 came around I realized that they dont care what I told them.they just wanted the buisness and didnt even hear me when I told them twice of my time problem they just said yes we can do it.well at 10:40 I decided I needed to leave cause they were not going to be done by 11 nor would they of even had my car in by 11.dont believe them when they tell u they can get u out in time cause they just dont care... read more

I am impressed with the customer service at Town Fair Tire in Somersworth. I am not knowledgeable about cars and often times at other places have felt condescended when car related things are being explained to me because it is obvious I have no idea what they are saying. None of the associates here made me feel this way. The associate Jake went above and beyond what I would have expected in customer service when I had difficulty finding a part at a local parts store that they needed for my tire during the alignment. I highly recommend this Town Fair Tire location. read more

Much better time on the 2nd appointment, Patrick and Kevin were very apologetic, and made sure it got done in a timely manner. I really appreciated it. I've been a customer since 2006 and have had only a few issues with them. I will continue to use them and recommend to friends and family. read more

I've been a personal shopper for 23 years. A client of mine needed tires. I got quotes from many companies and town fair was close by a few dollars, not the best. When I questioned this a man named Brad was pleasant and offered to beat the price and become the best. After that you would think I would get a sub par experience because of a discounted price. Brad was cordial and inviting and had me out of there in less than an hour for four tires. He is an asset and a great individual. Great service. read more

This is the best tire store in the area! I have brought all my cars here for years and they always do a fantastic job! They are always accommodating to my schedule, even when I just drop in without an appointment. Whenever there is an issue with the job they take their gurentee into action and make it right. I will definitly recommend them for anything to do with tires and will always without a doubt bring my family's cars here. Provided I'm still in the area! read more

GREAT AMAZING SERVICE!!!! Not sure why some people had bad experiences but mine could not have been better. Got an amazing deal and beyond great service from Jake. He went above and beyond my expectations and I would just like to thank him. Upper management if you see this make him a top dog because he is how you get repeat business!!! Needless to say I will be bringing my family's cars to Town Fair for sure. Thanks again Jake read more

Had a very poor experience. Scheduled my appointment two weeks prior for 9:30 AM, got there on time. I was told that the service would take about an hour and a half. Went back an hour and a half later, they hadn't even taken my car in yet. I was also not thrilled that they charged me before they took my car in, asked for a refund which was granted. It's the only place I've ever been to where they charge you upfront, not a fan of this policy. I will not be going here again, their so-called free services if you buy their tires there is a bunch of BS. They sell you a bunch of other services when you get there read more