Very unfriendly and would not work on my glasses and quite rude to me also.I would never ever go…read moreback there.

FABULOUS Customer Service! This is a great group of people who obviously enjoy what they do!read more

Love my new glasses , doctor really listened to my needs…read more Front desk is welcoming and appreciative

I receive excellent compassionate help from Dr. Tegen at Madras Vision Source. She is very…read moreknowledgeable and I never feel rushed when I am there for my eye exams. She answers all my questions When I was to have cataract surgery, she sent me to an excellent surgeon and I was very happy with the results. I drive from Redmond to Madras because I have great trust and respect for Dr. Tegen. I highly recommend her.

I have been going here for the last couple years, so I have been in for two appointments…read more Unfortunately when I switched insurance, this was one of the few places I could go. The actual exams aren't bad and everyone has always been quite friendly. My wait has never been too bad either and it's a clean establishment. Most frames are pretty expensive, so I just go with the most decent frames I can get that are completely covered by my insurance and then pay for my contacts on the side. My biggest complaint is they make requesting your information so complicated and I just gave up for now. Maybe it's who I talked to (she could have been new or something I don't know) but she wouldn't even fax it over when I said I could do it that way if it was easier. I feel like she didn't like when I said I wanted to start ordering my contacts online, and maybe look into ordering some new frames and lenses online because it would be more affordable than the frames they offer (that I actually like). I'd look into going elsewhere if I could to be honest, but my insurance only covers so many places in the area. At least it isn't terrible but I feel like it should be easier to have my own information sent over to me especially with other places in the past I have had no problem... I'm gonna give it some time and try requesting my info again.

I will not return . The lady ( in her middle age , not the young girls up front ), was really rude…read more, snarky and acted as if we were putting her out when we had questions . Very argumentative to me and condescending to the younger girls who are working behind the front desk as well . I get to pick who I use for my healthcare and that of my family and I will Not be returning. She really needs to find a new job, not in customer service . This first face you see and interact with reflects the entire company. It's too bad because everyone else was friendly, but I don't want to interact with a disrespectful receptionist .

Met Dr Caz today. 1. He is absolutely a great Doc…read more 2. Thorough with the exam 3. In no hurry. Answered all my questions and built a game plan. 4. Set up my future care and built a definitive feeling of being in good hands. Thx Doc!

Friendly professional service. Dr. Vi was great. So nice to have this available in a small town!read more

My husband and I went here with our 4 kids. They were very nice, helped my husband, son and I pick…read moreout our glasses. They were ready in just a few days. We had previously used Costco and found this place much more pleasant.

Very nice and knowledgeable. Always get amazing services! Good selection of frames to choose from.read more

Extremely unfriendly doctor. Worst bedsidemanner ever. Staff was friendly. I was scheduled for…read morecataract surgery, but today, after the way the doctor treated me, I chose not to see him again. I will be going elsewhere for my surgery. I'm elderly and do not expect a doctor to treat me like I'm more of a bother than a patient. If I could give 0 stars, I would.

Call before you visit- several times I've arrived to find a sign taped to the door, "We are closed,…read morewe apologize for any inconvenience" etc.

Dr Lassiter is great. I've had some eye issues. They really came to my rescue. Highly recommend themread more

Wonderful business and staff! I am traveling in town without contacts. Michelle was extremely…read morehelpful helping me to find my prescription lens. You saved my holidays! Thank you, Integrated Eyecare! Happy holidays, Michelle!

Sorry to read of other's bad experiences here. I have had only very good experiences - from Dr…read more Atkinson's exams to the glasses I bought. I had one set of glasses that had become scratched and much to my surprise, they replaced the damaged lens without charge. I once had a problem with Transition lenses that they were not centered properly over my eye pupil, and I had to tilt my head to get the distance focus correct. I lived with that work around ok until my next set (new correction) and on the new frames/glasses, the optician worked hard to get them centered properly. No problem after that. I've also stopped in a few times when a lens was coming loose or a frame was coming loose and the optician fixed those problems without charge.

I have been going to High Desert Vision Source for ~ 5 years, appointments every 6 months by Dr…read more Audrey Brumley. She has been fabulous as well as every staff member I have ever interacted with. She was recommended to me by another patient who loves her as well. I looked up the office address to refer another friend of mine and found these reviews that do NOT reflect the kindness or services I have received. ~ Marlys Alger

If you are using Aetna and are medically retired from the military, avoid this place. They say that…read morethey take Aetna but then say I have a special type of Aetna that they do not accept. It is clearly an attempt to have the patient pay cash and that is quite disgusting to be quite frank. I was treated with disrespect when I did nothing wrong. It just seemed like two very insecure women working the front and they gossiped the entire time. I will gladly spend my money in Bend.

La Pine Eyecare does not care about its patients. They said to me that they knew I'd be back…read moreeventually because "they're the only game in town". Worth it to make the drive to Bend.

It is the best eye care place I've ever been to. Everyone is warn, courteous and efficient.read more

Dr. Sunday was professional and answered my questions. Amanda that did my measurements was very…read morefriendly, nice. Katie answered all my questions & I had a lot! She was patient, friendly & answered all of my questions. I forgot to mention Courtney who was also very helpful and did a lot of follow up with me. My only negative is the front desk could be a little friendlier.