We were so very impressed with CODR's work with regard to water damage in our home. From the moment we called, after 5:00 on a Friday night, a mitigation team arrived on the scene 41 minutes later, and did not leave until the moisture had been substantially removed. They left amazing instructions regarding the dehumidifiers and blowers set up in the home, and monitored for residual moisture before commencing restoration and repairs. The mitigation team was fast, efficient, empathetic, pleasant, everything you'd want at a time you're feeling pretty miserable about water damage! The estimator was thorough and very knowledgeable, and the CODR team went the extra mile by emailing photos and estimates directly to our insurance company, copying us as well. Once these were processed and approved (quite quickly thanks to CODR's thoroughness and a great insurance company), the restoration phase began. That team was talented, fast-working, and so ethical that they admitted they weren't entirely satisfied with one aspect of the carpet refitting, and wanted a project manager to review it. This was done, and he concurred and a solution was identified and executed in an amazing turnaround time. From the front office people and the billing people, from the mitigation team to the estimator to the restoration team, we couldn't be more pleased with the work Central Oregon Disaster Restoration did for us. What was so amazing in all of this was that the damage occurred just a week prior to our plans to list this house on the market. On the evening of the water damage, we just assumed we'd be months later listing the home than we'd planned. But CODR's teams addressed the damage, and finished the restoration, and in the end, we listed the home only nine days later than we'd originally planned. The home showed beautifully, had been restored to pre-water damage status, and all the invoices were exactly as estimated, save for a credit we were given on an aspect of the work they had estimated but ended up not needing to do. Incredible people, fantastic results! Thank you CODR. We highly recommend this firm if you're facing water damage! read more

I can't say enough good things about CODR! We called two other companies on a Sunday afternoon after a supply line broke in our bathroom and flooded the interior of our house both upstairs and downstairs. CODR was the only company to actually answer our calls for help and arrived within 30 minutes! Justin was our project manager and is very knowledagble, informative, compassionate and thourough at his job. His team of individuals working on our house over the course of the next several weeks were very respectful, curtious, effiecient and the communication from everyone in the company was the best in any kind of company I have ever encountered. Unfortunately, we had another water damage issue within the time frame we were working with CODR on the first one. It was also on a Sunday afternoon just days before Christmas. We called Justin and again, and he personally arrived within 30 minutes with his team to assess the damage and begin the mitigation process right away. Not one day went by that we did not get informed about where we were in the mitigation process and what the near future would look like for us. Their first priority is to always make sure we could maintain functionality in our home and were very respectful with our belongings and pets. The aspect that I appreciate most from this company is their willingness and thoroughness in advocating for their clients. Justin was always present when our insurance adjuster came to inspect the damage to make sure nothing was missed. Cody was so great at working with our insurance company making sure we got everything financially covered to repair our home. If you are in need of disaster restoration I honestly wouldn't bother calling other companies and will be recommening CODR to everyone I know needing their services. With their compassionate and knowledgeable work ethic, this company makes a very stressful situation that much easier to get through. Thank you CODR for everything! read more

I've been meaning to give C.O.D.R. a review for a while now! I had a really nice experience with this company. It was actually not my home that was damaged, but my mother's. Since she was in Florida for a couple months, I was tasked with checking on her home a few times a month to make sure everything was OK. Unfortunately, after a freeze we had, I went to check on my mother's home and found water in the kitchen! Turns out the outdoor faucet caused a freezing problem that leaked into the kitchen. I called my plumber, who told me to give C.O.D.R. a call to assess any damage that might be in the floors. I called and spoke with Paiton, who was very pleasant from the start. She took down my information for me and said Justin would be in touch within 15 minutes - he actually called in about 5! Right away, that exceeded my expectations, as people in this area can kind of take their time sometimes. Justin came out and assessed the water damage, confirmed that there was enough that we should start talking to insurance, and off we went. Everyone on the team walked me through the project every step of the way - neither I nor my mother had to even deal with the insurance company! Justin and team was happy to communicate with them to ensure we were given what we were entitled to. The entire project was executed quickly, and to a very high standard! I actually believe my mother's kitchen looks better than it did previously! Big thanks to the whole C.O.D.R. crew for making this mess very pain-free for us. We couldn't be happier with our experience! read more

CODR provided outstanding service while repairing my attic and drywall after a leak, and the entire experience was smooth from start to finish. Their staff was incredibly helpful, professional, and easy to work with, taking the time to explain each step of the process and answer any questions I had along the way. The quality of the repair work was excellent, and it was clear they took pride in making sure everything was done right. What really stood out was how respectful and careful they were inside my home. With kids and carpet to worry about, their team went out of their way to protect the space, keep things clean, and minimize disruption. They also stayed in constant communication with my insurance company, handling the details and paperwork so I didn't have to stress. That level of coordination made the whole situation much easier, and I would highly recommend CODR to anyone needing repair work done. read more

Central Oregon Disaster Restoration really helped my family out when we were in a bind. Another restoration company was leaving us totally in the dark, and we were unsure what to do about the water damage in our laundry room (the floor was buckling and it was obvious that something needed to be done ASAP!) - CODR stepped in and saved the day. They worked quickly, efficiently, and kept us in the loop every step of the way. The damage was taken care of fast, and the floor looks even more beautiful than before the damage! I really hope I don't need you guys again in the future, but if I do, you'll be my first call. Thank you!! read more

We had a supply line break in our bathroom that caused water damage, and Central Oregon Disaster Restoration was able to come out to our home in Bend quickly. From the first call, their communication was clear and helpful, which made a stressful situation a lot easier to deal with. They took care of the water removal and drying and kept us informed about what was happening and what to expect next. The crew was professional, respectful of our home, and easy to work with throughout the process. Overall, it was a smooth experience, and I'd recommend CODR to anyone in Bend who ends up dealing with water damage. read more

This is a great group of folks! I wish that every business was run the way that this one is. The employees go above and beyond to take care of their customers from the beginning of the process to the end. It is especially important to have such great explanations of the process and hand holding in a situation where property owners are not used to dealing with. They help not only with the removal of damaged materials but also with dealing with and negotiating with the insurance companies on the behalf of the customer and then their great craftsmen put the property back together!! read more

This company was very professional and a pleasure to work with. Having dealt with a similar flooding situation in my previous home back in Texas, I knew what I was getting into with this situation, so was definitely picky when choosing a restoration company this time around. I'm so glad that I made the right choice with CODR. They communicated every step of the process, they were respectful of my home and schedule, and even dealt with the insurance company for me. My home looks great again, and I couldn't be happier. read more

Corky is a man of his word..I had a fire in my home over 3 years ago and recently had a problem with my kitchen faucet. I called and talked with Corky and within a day he had his guys come out and replace it with a new faucet. Not to mention after the fire the job Corky and his crew did. Corky and his crew are very Professional and the work they did was outstanding. They went out of there way to make sure my home was just as it was before the fire. Thank You Corky and his crew..your awesome.... read more

We had a water leak in our home this summer that did some significant damage. CODR after hours emergency disaster team had a fast response and were at our home within 20 minutes of calling. Everyone we came into contact with was very professional and great to work with. Chris, Joe and Alia were amazing and they coordinated everything with our insurance company. They all made our challenging situation easier. read more

This company was great. We were having issues with mold throughout our house and couldnt find the source. Central Oregon Disaster Restoration helped us find the source and explained our options to fix the situation. The team was very clean and kind as they removed the mold areas and the repair work made my house look better than before. I would use them again if needed read more

I've worked in the restoration industry for nearly 30 years, and have teamed up with CODR on several occasions, and have always had a very positive experience. They've earned my respect with their quality of work, timeliness, personal attention to detail and service, and ethical work standards. I highly recommend CODR to anybody in need of disaster restoration. read more

Central Oregon Disaster Restoration did a great job at my home in Sisters. They showed up quickly after I called and were easy to work with from the start. Communication throughout the process was clear and consistent, which made everything much less stressful. The work was handled professionally, and I'm very happy with how everything turned out. read more

This company is top-notch. The men and women who took care of our flooding situation were knowledgeable, hard-working, and so patient and understanding of our unfortunate situation. Amazing communication every step of the way to put us at ease. I hope to never run into such a problem again, but if I do, I'll definitely be calling CODR! Thank you! read more

CORD knows what they are doing and wonderful people to work with. Our insurance did not cover this. CODR's bid included cost for possible problems that might be uncovered durning restoration. Some of the work was done "after 5"so the restoration could be completed quickly and we could get back to normal. The finished product was first class. read more

We had a sewage back up in our house over the Holiday weekend. With company coming over Central Oregon Disaster Restoration stayed after hours on a Holiday and made sure we were put back together. They not only removed everything in a clean and efficient manner, but they also worked with our insurance company and got us put back together. read more

This is the 3rd time we have used CODR for water damage. Their mitigation services were outstanding. Their reconstruction services were the best we've encountered. The employees went above and beyond to see we were happy. The owner even came out with one of the crews. What OWNER ever does that? If the need arises will use them again, read more

Our house flooded after a night out. We came home and there was water everywhere. Central Oregon Disaster Restoration came out with in 20 minutes of our call and dried everything out working throughout the evening. We are very thankful and would suggest you call Central Oregon Disaster Restoration if anything happens to your house. read more

Our business flooded from a broken water line causing major damage. Central Oregon Disaster Restoration was able to keep my business open throughout the entire project, meaning I didn't have to close down. Thank you so much to everyone involved in my project. I highly recommend this company if you experience any type of disaster. read more