I've had ongoing issues with my 2014 Honda CR-V for over three years and visited several shops that…read moreeither missed the problem or made things worse. After my brother recommended RM Auto Care, the difference was immediate. From the first phone call, Lexi took the time to listen and understand my concerns before even seeing the car. Throughout the process (3/24-3/31), she was patient, communicative, and genuinely reassuring. What stood out most was the level of care and attention to detail. I never felt like an inconvenience, and the team made sure everything was properly addressed. I also had the chance to meet the owner, Greg, which added to the overall positive experience. This didn't feel like just another transaction. Highly recommend RM Auto Care.

I have been going to RM Auto for more than two years now. First, their prices are fair and they…read moreNEVER tack on extra service you don't need. I trust this because there have been times when, while the car is there for one thing, they've told me that I'll need something different within a certain time period, but I don't have to do it now. Second, Mike and the other folks who work there are SO kind and helpful. They remember me, my daughter's name, etc. Not a lot of businesses like them these days. It's super easy to schedule with- once you're established you can text to arrange. Once, one of the mechanics spent about 10+ minutes explaining one little thing to me because I asked him a question. I can't recommend them enough.

My check engine light came on during an out of state travel right before the 4th of July weekend…read more I stopped at an Auto Zone that gave me a print out of the two possible codes that came up: a low voltage battery and a faulty oxygen sensor, but the technician stated that they dont change oxygen sensors there due to a liability issue. I called several mechanics in the area and they were all booked up until after the holiday weekend and I wanted go get this fixed ASAP. I then googled further and came across L'Europa Auto Repair, the name seemed very appealing to me because I'm European myself :) I called and spoke to a lovely Christy who was very informative and knowledgeable on the phone and she was able to fit me in an hour later. Upon my arrival to L'Europa I was greeted by a cheerful and friendly Christy herself, along with Little and Bruno, her adorable 2 pups which made my day! I immediately knew I was in good hands when Christy and I conversed about my car issues and she definitely knew her stuff, explaining all the possibilities of what could be wrong with my vehicle, this is coming from a girl that knows about cars :) 20 minutes later she approached me with a smile and stated that I was good to go. She advised me that due to my battery recently dying the car computer wasnt properly reset after the jump start and it was throwing numerous codes that the mechanic cleared. I did not need a new battery or an oxygen sensor, after all! She was very honest and upfront about everything - had I gone elsewhere, I'm sure the outcome would have been much different and I would have to spend money on an unnecessary repair. I was so impressed and touched by L'Europa honest work ethic, that I wish I lived closer as this would be my go to mechanic, going forward. I would highly recommend L'Europa Auto Repair to anyone that wants to deal with a professional, trustworthy and knowledgeable repair shop!! Thank you guys!!

Best place to have your vehicle worked on. They will take care of your concerns, answer any…read morequestions and get you back on the road as quickly as possible. I won't take my vehicle any where else.

Mass. resident here that got stranded in RI with a nail in my tire. L&J came to my rescue and…read moreplugged my tire in no time flat (no pun intended). But seriously, great shop with even better people. Thank you L&J for getting me home safely!

Nice people. Fair and honest. Got my inspection, and it was very easy to schedule. Appreciated the…read morefree WiFi too.

The best mechanics! The entire staff is great. Honest, knowledgeable and very courteous. I…read morehighly recommend D&M!

Dave is a great guy and s is his staff, I have going here for years. I would recommend to friends…read moreand family.

I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

I don't feel like I'd ever give a Mechanic a five star, but this place completely amazed me…read more Normally taking my car to get an oil change is like a $200 ordeal every place I've gone to the prices are ridiculous. I bought a Groupon for Broadway tire for an oil change and it cost me like 60 bucks and I'm thinking when I get there they'll be like an up charge or something nope 60 bucks I couldn't believe it. Then I asked them like what the regular price would be and it was 110 literally half the price of what I've been paying everywhere else. They were so nice. Got me in and out took me on a last-minute appointment have gone back several times. I literally won't go anywhere else from my oil changes.

I have been coming to this automotive shop for years. Several weeks ago I was experiencing…read moreautomotive problems with a cylinder of my car. Instead of fixing the actually problem the replaced an exhaust pipe ($600 later) and did not even diagnose the problem and sent me back with my car still shaking and sounding loud. The next day I scheduled an appointment: they held my car the whole day and they did not tell me until the last minute that my car was not going to be looked at. I am completely appalled and unhappy how I was treated. People with appointments should come first over other people.

A friend recommended this business so I included them in my research. I spoke to Dino who was a…read moregreat help and I booked my appointment. Good prices and exceptional customer service, too. For me, both are important. My new tires come with free rotation every 6 months, a one year warranty, and a road hazzard plan. It took about an hour and half to do the work. I don't give many 5 stars but these folks earned them!

They do a great job and are extremely professional. Always the same crew which is nice. 5 stars…read more Dean is the man very nice dude, goes out of his way to help you out.

Great staff. They live by their estimates. I will never go to another car repair shop. They are…read moretalented mechanics. They are also very patient in explaining what needs to be done. I highly recommend them. PQ

My recommendation is to stay as far away from this place as possible. I learned the hard way that…read moreassuming the quote for their repairs from these people would be fair and reasonable is a fools errand. These people operate on the "gotcha" principle and, once you agree to have work done, vastly inflate the price of their "labor" above industry practices. And, to add insult to injury, install cheap parts that they charge you up to 5, 6, or, 7 times their cost. Total Sleazebags