Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

Elisa is the very BEST !! Talk to her La recomiendo mucho…read more Beautiful Sabrina is outstanding too, see her

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

they allow tenants to be bullied buy their on site managers. Dan is no help in getting situations…read moresettled like roach infestation, building and safety code violations. he takes a hands off approach to every situation. he doesn't care that tenants are being harassed or mistreated by his staff. he doesn't care about customer service or that his tenants are living in insect infestation environment.

I lost business over the weekend for closing my shop …read more Tryad properties failed to communicate and give me a reschudle date I lost business over the weekend . I called the number on the sheet I got poor and rude customer service and the lady hung up and won't answer my phone calls anymore . You This place failed to community with me the and now called me back arguing with me on the phone I got proof that a rescheduled email was not sent out to me I'll leave some pictures screen shot of Brenda's emails to me

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

So desperate to get them to simply adjust the lighting so it does not shine on my house all night…read more It is literally like daylight. This is going on over 3 months. At my wits end...

I have to start out that i am very UPSET about how Peter Jimenez the new manager @ Lamplighter in…read moreHuntington Beach apt. Is very unprofessional and to say the least rude in how he treats his tenents. My husband and i moved out 2 months ago, they gave us the last amount of what we owed. They never called for the last inspection. We were both affected by the pandemic crisis but we still made the rent. We had to move because we couldnt the high price on the rent. Peter asked us to make an agreement on what we owed so we agreed and had it notorized. Couple weeks after we were sent to collections. We got hold of Peter, he said he misplaced the agreement and now we have to make another one. This is bullshit! Please can anyone HELP us to RESOLVE this ASAP. THANK YOU. his!

I've been working with Brad for over 5 years now. He's always on it, quick to respond and get…read morethings done. Never had any issues like other property managers who take forever to communicate and solve issues. Been a pleasure and would highly recommend.

No one ever answers the phone. We have left several messages on the machine and never a call back…read more We wonder if anyone evens works there.

As someone who spent several months searching for a place to accommodate my family and me, I am…read moretruly grateful that God led me to Clockwork Property Management and to Leah. From the moment we met, her warm and welcoming spirit immediately made me feel at home. Her professionalism, attentiveness, prompt responses, and consistent communication throughout the entire process were exceptional. I also want to express my sincere gratitude to the entire team, including Brent, JP, Karina, and Derek for their kindness, patience, support, and transparency every step of the way. They made what could have been a stressful process feel smooth, reassuring, and positive. Most importantly, my family and I truly appreciated being treated with fairness, respect, and without discrimination. Thank you for trusting us to care for the home you are leasing to our family. That trust means more than words can express. If you are searching for a home or looking for a property management company you can genuinely trust, I highly recommend Clockwork Property Management. We are truly grateful for the wonderful experience from beginning to end.

Please double check your capability to handle a simple condo property management because you guys…read moreclearly failed at it and as a result you guys terminated contract with the up stairs unit owner. As a property management you guys should have more knowledge about local and state building codes and should not just assume that everything is in order. If you can make money why terminate contract with the unit? and why do you keep ask me to contact you directly? and not on yelp? --------------------------------------------------------------------------------------------------------- Hi Andy, It seems that we're unable to reach a compromise that satisfies you. As a result, we will be terminating our management services with the homeowner today. Moving forward, you'll need to work directly with the homeowner or any future management company she may choose to hire. We kindly ask that you either remove or, at the very least, update your Yelp posting to accurately reflect that you were not "Lied" to. Thank you. --------------------------------------------------------------------------------------------------------- **California Code of Regulations Title 25** 1. Minimum Sound Transmission Class (STC) Requirements Walls, floor-ceiling assemblies, and doors separating dwelling units or guest rooms from one another or public spaces must achieve: STC 50: If tested in a laboratory setting. STC 45: If tested in the field. 2. Minimum Impact Insulation Class (IIC) Requirements Floor-ceiling assemblies between units must achieve: IIC 50: If tested in a laboratory setting. IIC 45: If tested in the field. 3. Testing for Compliance*********************************** If there is a dispute or suspicion of non-compliance, the responsible party (e.g., developer, property owner, or HOA) must conduct sound transmission and impact insulation testing. 4. Applicability*********************************** These requirements apply to all new construction and conversions of existing buildings into multi-family housing units. Units must also comply with noise insulation standards when sold, leased, or rented. 5. Special Cases In environments with exterior noise exposure exceeding 60 dB, additional noise reduction measures may be required for walls, windows, and other exterior assemblies. 6. Enforcement and Remedies******************************* Local building departments and agencies, such as the California Department of Housing and Community Development (HCD), enforce these standards. Failure to comply can result in delays, fines, or mandatory remediation. Steps to Address Non-Compliance Verify Compliance: Request field testing to measure STC and IIC values in the affected area. An acoustic consultant or engineer can perform these tests. File a Complaint: If you live in a condo or multi-family housing unit, submit a formal complaint to the: Homeowners Association (HOA)**************************** Local building department California HCD if local authorities do not resolve the issue. Seek Legal Action: If the noise insulation requirements are not met, you may have legal grounds under Title 25 for enforcement or damages. Please note Clock work property did not comply with noise insulation standards when it was rented to a new tenants, but law clearly states that they are required to do so. (required by the law and can not just be assumed that everything is in order.) Sure the owner upstairs did not disclose every thing to you before hand but now it is different and you guys decided to play blame game instead of getting things straight and make things right for everyone. With HOA THEY HAVE NOT CONDUCT SOUND TRANSMISSION AND IMPACT INSULATION TESTING AND PROCEEDED THAT IT WAS OKAY JUST BECAUSE THEY CLAIMED THAT THEY HAVE INSTALLED UNDERLAY BEFORE INSTALLING HARDWOOD FLOOR. THEY JUST LIKE TO TAKE SIDE OF UPSTAIRS OWNER BECAUSE THEY DID NOT CONDUCT ANY TEST AND CONCLUED THAT IT WAS NOT A VIOLATION. AND AS WE SPEAK I HAVE FILED COMPLANITS TO LOCAL BUILDING DEPARTMENTS AND CALIFORNIA HCD. In summary of the situation along with the NOT corrective actions taken to resolve anything: HOA or clock work property management did not have the knowledge of California Code of Regulations Title 25 and proceeded that it was okay for them to disregard my complaints and as a result I will have to take further action with local building department and California HCD because HOA or clockwork management have no clue what they are doing.

I appreciate my property manager Faraaz Hashmi and his director of operations Gemma Coteng. Even…read morethough I am confident that my property is beautiful and great, it takes serious work to place a new renter in a short period of just one week. I have experienced everything that Skybridge promises on its site: inclusive participation, owner/tenant bonding, fast and competent solutions, and catering to owners investment goals. All communication was handled by Gemma, who is incredibly kind, polite and professional. Their listing for rent generated vigorous interest. My property was shown during one day to selected few most qualified candidates resulting in applications for lease conveniently submitted on the same date. After proper screening, I was able to select my new renters while still preparing the property for move-in. In the end, I am a happy owner with the happy new tenants, and the old tenants are happy as well as they moved to their own new house. Whole process took one week (7 days). Thank you, Skybridge! This is my fourth year under Skybridge property management. I highly recommend Skybridge Property management to any property owners. Great success!

We had a very disappointing experience with the property management - Gemma - regarding a lease…read moretransition request. We submitted a request through property management regarding an early lease termination and were initially told they were waiting on the owner's response. However, we later learned that the owner was not aware of our request at that time. After we contacted the owner directly, the owner immediately followed up with property management upon learning about the situation. When we followed up again later, the owner informed us that he had already responded to Gemma 2 weeks ago and believed we had been updated. However, there had been zero communication provided to us throughout the entire process. Overall, there was a complete breakdown in communication between property management, the owner, and the tenant, which resulted in unnecessary confusion and delay. A simple timely update would have prevented this entire situation. As of today, we still HAVE NOT received any update.

Kevin at KGP Real Estate Group is hands down top notch when it comes to a customer service…read moreexperience in addition to being knowledgeable and resourceful for being in the business many years. Kevin was not only able to find our perfect family home, he also was able to use his experience and negotiated a price with the sellers a lot less than we expected in an over inflated sellers market. Thank you Kevin for your hard work and relentless efforts to help my family find our home that we have enjoyed and created countless memories past few years.

From Day One Kevin worked vigorously and non-stop until we found the home we were looking for …read more Kevin was available 24/7 , he met with us any time of the day or night to show properties . If this is your first home Kevin is your guy. Kevin will educate you throughout the process , He explains everything and walks you through the steps until the house is yours. He does this willingly , not all agents work this way ... Our new house is everything we were looking for. Kevin listened to us , he showed us places that fit our families size and houses that had the extras we were looking for. Kevin Gonzales is a true credit to his profession, he is strengthening communities, and helping families thrive. we truly appreciated his honesty and his experience. He knew what to ask and how to work with the sellers. It's hard to put into words how fortunate we are to have met Kevin. Our experience with Kevin was life changing. Kevin is now a part of our family , he grew on us. He is very approachable and we are just really comfortable with him. I will look forward to working with Kevin again once we decide to move again. Beatrice, Alyssa, Ben, Gregory