The Spa at the Chattanoogan was a lovely experience. My partner and I booked a couples massage to…read morecelebrate our anniversary. Our reservations were confirmed the day prior via text message. When we arrived, we were greeted by the manager Patrick and the receptionist Susie. Our massages were wonderful; I asked my therapist to focus on my back since I'd been having some pain, and she did just that. The massage was very relaxing and just what I needed the day after a long drive. Afterwards, we were offered a nice variety of drinks from water, tea, peach Bellini and champagne. We sipped our drinks in the guest lounge to decompress before checking out of the room. Upon checking out, I left a gratuity for both massage therapists and Susie gave us recommendations for places to eat in Chattanooga. Overall I had a wonderful experience and I would visit again.

From the start everything was great. We were able to schedule our spa services via email with…read morePatrick, who is one of the sweetest and funniest people I met while visiting Chattanooga. Our reservations were confirmed the day prior and I was offered a complimentary eye treatment. Yes :) please and thank you :) On the day of our visit, everything went pretty smoothly. We were offered a nice variety of drinks from water, tea, peach Bellini and champagne. I do wish the spa was a little bigger to allow more lounge time to truly soak in the spa experience. Also, a locker room or changing room different from the actual treatment rooms would have been nice. Everyone was very pleasant and the treatments were nice. Julianna was great during my massage very relaxing. Brandi did my facial. The best part of the facial was the facial massage. It was ridiculously relaxing. My biggest concern is that I scheduled two 80 minute services. I arrived at 10am and was done with both services by 1210. I feel like both services were cut a little short and I am used to having a more full experience when visiting a spa. I would have said something prior to leaving, but did not realize the time until I was back to my room. Not sure if I would visit again due to the timing issue, but I did enjoy what I received.

Ok, I have had anyone review my face like they do here. The technician was amazing! She was…read morefriendly, intelligent, and gave me advice I've never had before. I've been getting Botox and fillers for years. I thought it was perfect. I'm waiting to see the full results of my visit. I'll post soon enough.

I can't feel or see any difference. After spending about 35-40 min for a 2 very highly recommended…read moreservices on very pricy cost $$$. I had checked many places and only 1 in Chattanooga "HB" its worth the time and the money!! From now on I will only follow the recommendations since I'm tired of disappointment. Also ladies we need to know the value of the services, if someone charged big $$$ they need to provide the service they are charging us for!!!

Had a wonderful experience at the Ama Spa. My Maid of Honor had planned a spa day for my…read morebachelorette at a different spa. Unfortunately, that facility closed without notify their customers (don't waste your time with Mountain Escape Spa). We were able to secure a last minute appointment for four people at Ama Spa. I had never heard of Ama Spa, but we are all so thankful we discovered this spa. They were aware of the terrible start to the day we had experienced and went out of their way to make the day as special as they could. The facility is clean, luxurious and inviting. You are initially greeted by professional employees and then escorted to a lounge where you can enjoy water, tea or champagne. The staff will present you with forms to fill out where you can add on services. You are then shown a room where you can pick a locker, get robes, slippers and place your valuables. I selected the AMA signature facial and added a collagen face masque and a hydrating hand treatment. My aesthetician was Daniela and she was excellent. I found her to be professional and thoughtful. If you are in the Chattanooga area or are in need of some spa time, I highly recommend Ama Spa!

Excellent! This is a beautiful and relaxing spa in the Edwin hotel. I thoroughly enjoyed my massage…read morewith Lesha! ( She's so good and popular so book her at least a month out.) The director, Damir, is friendly and helpful in choosing products and services. Enjoy!

Super cute day spa! Friendly and adorable lobby. The facial and massage were great…read more Bought a bar of patchouli soap and an essential oil blend. Highly recommend supporting this business.

Had an incredible prenatal massage! Dan addressed my concerns and gave special attention to the…read moreareas that were causing me more discomfort. Incredible front desk staff and all around a great experience!

May be the best massage I've had in Chattanooga. I have some health issues and have been…read morecomfortable and well cared for. Cannot recommend enough!

From the owner: We are a boutique massage studio focused on the science of touch for physical and emotional…read morehealing. Being mindful in the body is a practice that involves tuning into the present moment and fostering a deeper awareness of physical sensations, thoughts, and emotions. It's about creating a harmonious connection between the mind and body, allowing us to truly inhabit the vessel that carries us through life. ​ Incorporating massage into our journey of mindfulness is a gift we give ourselves. It's a sacred pause in the rush of life, a space where we grant permission to truly feel and experience. It reminds us that being present in our bodies is an act of self-care, a way to honor the vessel that houses our experiences and emotions. Through massage, we cultivate an intimate conversation with our bodies, fostering a deeper connection that enriches our holistic well-being.

I always have a positive experience. Been a client for a…read morevery long time. Therapist always makes sure I leave a satisfied client.

I went in with painful knots on my neck, shoulders and arms. Lindy took care of them in a kind and…read moreprofessional manner. I feel so much better!

Pamela and her staff are amazing. They honestly care about you and work to achieve the best outcome…read morefor you using therapy techniques suited to you. I've been coming here awhile now and have no complaints whatsoever. Pamela massages the muscles, etc., to relieve tightness, pain, nerves, etc. Keri and Denise help with exercises Pamela sets up exclusive to your needs. You'll never get more personalized service or anyone as caring, helpful, and compassionate as these ladies.

1 Star - An Unforgivable Mess of a Service Experience!…read more We booked a couples massage at Massage Envy on North Shore two to three weeks in advance to celebrate a late Valentine's Day. My wife and I took an entire day off work and even arranged for 45 minutes of travel (one way) 1 1/2 hours in total, to drop our son off for childcare, all to make this appointment at 9 AM. We received two confirmation messages from Massage Envy the evening before, so we were all set. The morning of the appointment, with barely an hour's notice, the manager--Jordan--calls to cancel our appointment. Her excuse? That it was "unsafe to drive" due to snow and "ice on the road." Let me set the record straight: We live on top of Lookout Mountain, drive a rear-wheel drive pickup, and the temperature never even dropped below 36°--hardly freezing conditions, making ice formation IMPOSSIBLE. The roads in Chattanooga and surrounding areas were perfectly clear, and I personally woke up at 5 AM to get ready and drove our son to childcare, ensuring we could make our appointment on time. Instead of taking responsibility, Jordan spewed a weak, laughable excuse about unsafe roads and then had the gall to offer us facials or individual massages at different times as if that could ever make up for the massive inconvenience and wasted day off work. We explained our entire situation--our meticulous planning, the sacrifice of work and time, and the real disappointment of having what we had been looking forward to ruined. Yet, she showed zero empathy. When I asked her to escalate this to her boss and compensate us with two free massages for the utter disruption, she called back and flatly refused, offering a pitiful upgrade for a facial or hot stones instead. I asked for the 60 minute massage to be upgraded to 90 minutes, to which she said she could not do that because of their "system". To add insult to injury, she arrogantly tried to correct me when I pointed out that, per their own website, we would have been charged for canceling the appointment--if we'd canceled ourselves, that is. But because her team "couldn't come in," she tried to rewrite their policy on the spot claiming we would not have been charged. Finally, I requested a full refund of our gift card due to the worst customer service experience I have ever received, and she dismissed us entirely, claiming she could do nothing since we purchased it online. This is not only unacceptable; it's an outright scam of a customer service experience. Massage Envy on North Shore, under the management of Jordan, is a total disaster. Their bull**** excuses, complete lack of accountability, and shockingly poor customer service have ruined what was supposed to be a special day. Do yourself a favor and steer clear of this place if you value your time, money, or sanity.

Got a surprise massage for Father's Day and loved it. We scheduled a massage an hour before they…read moreopened which was nice so we could enjoy the rest of the day. It's a well decorated with dark but warm, inviting colors. The scents of essential oils and incense wafted throughout and provides a calming feeling as you walk in. I got a 1 hour deep tissue massage with Heather. She was very nice, and did a nice job addressing my back pain. While she didn't use as much pressure as I prefer on my back, she did address the pain by also working on my lower body where bad posture and tightness can contribute to the pain. It was all around a nice experience, with maybe a little more pressure preferred but not enough of a negative to avoid this spot. Would definitely come again.

So this was my first facial ever.. I got a personalized eminence facial along with an extraction…read moreand eyebrow wax. I am absolutely obsessed! The ambiance of the building and room was very relaxing. Afterward, the esthetician gave me some recommendations to my skin care routine for my skin type. I actually bought one of the serums and have been using it a few days and after the facial and a few changes in skin care, I already feel like my skin is healthier. Very excited to return!

My brows look great! I had a brow lamination and tint. It was my first experience with this and it…read morewent very smoothly.

10/10 service! The cutest little salon, convenient location near Publix on the North Shore! Free…read moreparking on both sides of the street. I look forward to coming here for brows for months to come :)

Renee was awesome and so caring. She has the lightest touch and deepest touch when needed. She is…read morealso very kind.

From the owner: Deep tissue massage,sensual light touch/Effleurageread more