I've had a lash lift twice. Courtney is excellent, listens to her client's needs, treats with care…read moreand provides wonderful service.

Courtney is great! I love my lashes and eyebrows where she tinted them!…read more I'm going back Thursday for a facial.

My brows look great! I had a brow lamination and tint. It was my first experience with this and it…read morewent very smoothly.

10/10 service! The cutest little salon, convenient location near Publix on the North Shore! Free…read moreparking on both sides of the street. I look forward to coming here for brows for months to come :)

Ok, I have had anyone review my face like they do here. The technician was amazing! She was…read morefriendly, intelligent, and gave me advice I've never had before. I've been getting Botox and fillers for years. I thought it was perfect. I'm waiting to see the full results of my visit. I'll post soon enough.

I can't feel or see any difference. After spending about 35-40 min for a 2 very highly recommended…read moreservices on very pricy cost $$$. I had checked many places and only 1 in Chattanooga "HB" its worth the time and the money!! From now on I will only follow the recommendations since I'm tired of disappointment. Also ladies we need to know the value of the services, if someone charged big $$$ they need to provide the service they are charging us for!!!

Pamela and her staff are amazing. They honestly care about you and work to achieve the best outcome…read morefor you using therapy techniques suited to you. I've been coming here awhile now and have no complaints whatsoever. Pamela massages the muscles, etc., to relieve tightness, pain, nerves, etc. Keri and Denise help with exercises Pamela sets up exclusive to your needs. You'll never get more personalized service or anyone as caring, helpful, and compassionate as these ladies.

1 Star - An Unforgivable Mess of a Service Experience!…read more We booked a couples massage at Massage Envy on North Shore two to three weeks in advance to celebrate a late Valentine's Day. My wife and I took an entire day off work and even arranged for 45 minutes of travel (one way) 1 1/2 hours in total, to drop our son off for childcare, all to make this appointment at 9 AM. We received two confirmation messages from Massage Envy the evening before, so we were all set. The morning of the appointment, with barely an hour's notice, the manager--Jordan--calls to cancel our appointment. Her excuse? That it was "unsafe to drive" due to snow and "ice on the road." Let me set the record straight: We live on top of Lookout Mountain, drive a rear-wheel drive pickup, and the temperature never even dropped below 36°--hardly freezing conditions, making ice formation IMPOSSIBLE. The roads in Chattanooga and surrounding areas were perfectly clear, and I personally woke up at 5 AM to get ready and drove our son to childcare, ensuring we could make our appointment on time. Instead of taking responsibility, Jordan spewed a weak, laughable excuse about unsafe roads and then had the gall to offer us facials or individual massages at different times as if that could ever make up for the massive inconvenience and wasted day off work. We explained our entire situation--our meticulous planning, the sacrifice of work and time, and the real disappointment of having what we had been looking forward to ruined. Yet, she showed zero empathy. When I asked her to escalate this to her boss and compensate us with two free massages for the utter disruption, she called back and flatly refused, offering a pitiful upgrade for a facial or hot stones instead. I asked for the 60 minute massage to be upgraded to 90 minutes, to which she said she could not do that because of their "system". To add insult to injury, she arrogantly tried to correct me when I pointed out that, per their own website, we would have been charged for canceling the appointment--if we'd canceled ourselves, that is. But because her team "couldn't come in," she tried to rewrite their policy on the spot claiming we would not have been charged. Finally, I requested a full refund of our gift card due to the worst customer service experience I have ever received, and she dismissed us entirely, claiming she could do nothing since we purchased it online. This is not only unacceptable; it's an outright scam of a customer service experience. Massage Envy on North Shore, under the management of Jordan, is a total disaster. Their bull**** excuses, complete lack of accountability, and shockingly poor customer service have ruined what was supposed to be a special day. Do yourself a favor and steer clear of this place if you value your time, money, or sanity.

I just moved to the area and was looking for a new stylist to keep my mane in check. I explored…read moretheir social media (both main and then separate stylists), then clicked over to their website where you can request for more info. Sent in request and got a confirmation email. 4 days pass, nothing. I call the salon during business hours and leave a voicemail. 2 days pass and nothing. I call again on their next open business day, I leave another voicemail. Same day, I try the website form again. It's been 3 weeks at this point... never had this happen before lol

Can't express enough gratitude for Grace! As a hairstylist she is always very thorough on making…read moresure my hair is exactly what I want. Her energy is so fun and is professional at what she does. Highly recommend.

Location is convenient, employees are helpful, and there is plenty of parking. The store is clean,…read moreand aisles are wide enough to get through easily. We found everything we were looking for, with the help of employees.

run out of meds, cannot count, very slow, telephone take 30 minutes to answer and does not work…read moreefficiently

I am new to the area and needed a trim and color BAD! I started with a trim and had an appointment…read morewith Eden. I explained to her that I needed a trim on the ends as my ends have thinned. I also wanted to keep my length, but also have my layers touched up. The haircut turned out wonderful with the length taken into great consideration and the layers were not cut too short. I returned recently for an all over color. When I scheduled the appointment with Eden, I was honest and informed her I had no idea what to do and she could do whatever she wanted minutes bright colors and a ton of bleach. When I returned for the appointment, she had an amazing idea and talked me through what was going to occur. The end result was exactly what I wanted and I have gotten compliments on it from all my friends and family. I had no color products at home as I had not colored my hair in years. Eden provided amazing recommendations to keep my hair looking fresh and new. I truly appreciate this salon and the work that is provided!

I LOVE Studio B-3, beautiful relaxing atmosphere with friendly staff. I always go in for blowouts &…read morehighlights and I am happy every time!

I highly recommend Morgan Kissner for anyone serious about skincare. She is extremely professional,…read moreknowledgeable, and attentive to detail. She takes the time to understand your skin type and concerns and customizes treatments accordingly. The environment is clean, relaxing, and welcoming, and the results speak for themselves. I've seen a noticeable improvement in my skin and will definitely continue coming back.

I would not recommend this business based on my experience. The service did not meet expectations,…read moreand there was several issues that were not resolved in a satisfactory manner. Frist of all to get anyone to answer the phone is a miracle. The owner and some employees there have that "better than you" attitude. I honestly wish i could give less than a 1 star

This place is a scam. The masseuse didn't even speak English. He had no idea what he was doing and…read morehe never spoke. To him it seems a full body massage means just rubbing down one's back over and over and over. I finally told him to STOP and GET OUT. I had to shoo him out the door to get him to understand. By far the worst massage I've ever had. The receptionist tried to enter the room before I was dressed. She didn't even knock. The manager spoke English but I don't think she understood what my complains were. BE WARNED.

My mother, sister and I went to Healing Massage and Foot spa not just once but twice on our…read morevacation. We all had a combination of full body massages and or foot massages and they were all wonderful! It was just a great thing to experience on a vacation especially after walking around all day exploring Chattanooga! Definitely a recommendation!