Alexis is fantastic! I had the most wonderful hot stone massage this afternoon. The studio/spa is…read morewonderfully located and it is so relaxing and peaceful inside. She catered the therapy to my exact needs and my neck and shoulders haven't felt this good in a long time. I definitely plan to go back! Can't wait for my husband to experience a massage with her too. Highly recommend!

I want to start by giving Melanie a 5-star nod at the beginning of the review. She did a great job…read more We did not do much chatter because I just didn't feel in a talkative mood and she read that and also limited her verbal interaction. Well done. I'm new to massages in this area, but not new to having them. I used Yelp to find this location. It's tucked on the side of of a small, older business park but easy to find. The ambiance is tired but appears clean and functional. The three stars is for the ambiance and brought down by the thin walls and lack of apparent situational awareness by other employees. Partway into my 60 min relaxing messaging a conversation started somewhere in the area that was so muffled none of the words were apparent but loud enough to know it was two people talking and laughing. Extremely distracting from the quiet and calm I've always experienced in other spa locations. No, I didn't say anything to Melanie because it seems if it was uncommon she would have made a comment and at least apologized. The fact she didn't makes me think perhaps she is used to it. It's enough to keep me from coming back.

The person massaging my feet applied just enough pressure and worked out a few of the knots in my…read morefeet and legs

Traditional Thai style massage. Not your spa experience so much. I have been looking for someone…read moreskilled in acupressure style massage and this place delivers! It might be painful your first couple of times. But if you're looking for a place to help you get in shape bioenergetically or just keep your muscles loose and flexible this is a great place. I personally loved how the table massage was primarily focused on the spine as it should in a proper Thai massage. I have personally tried the 50 minute foot massage and a one hour table massage. Would highly recommend! Each time I felt so much lighter walking away. And a pinched nerve in my shoulder no longer hur

This place is a scam. The masseuse didn't even speak English. He had no idea what he was doing and…read morehe never spoke. To him it seems a full body massage means just rubbing down one's back over and over and over. I finally told him to STOP and GET OUT. I had to shoo him out the door to get him to understand. By far the worst massage I've ever had. The receptionist tried to enter the room before I was dressed. She didn't even knock. The manager spoke English but I don't think she understood what my complains were. BE WARNED.

My mother, sister and I went to Healing Massage and Foot spa not just once but twice on our…read morevacation. We all had a combination of full body massages and or foot massages and they were all wonderful! It was just a great thing to experience on a vacation especially after walking around all day exploring Chattanooga! Definitely a recommendation!

Needs a receptionist and a better communication system. Also, don't text people at 8pm.read more

Made an appointment on Thursday for Saturday because there were no appointment available for…read moreFriday. Got on waiting list because I've had a huge knot in my shoulder causing a lot of pain. Called on Friday to confirm appointment since the young lady first booked an hour appointment and wanted a 90 minute. The young lady confirmed my 2:09PM appt for 90 minutes. Today I called on my way due to traffic on I-75 and would arrive a few minutes after 2PM. To my surprise the man on the phone told me I didn't have an appointment!!! I explained the calls I made and when yet he told me I should have known I didn't have an appointment if I didn't receive a text message. What??? First I don't have an appointment I made AND confirmed yet no responsibility for their employees incompetence. Will not be back! Horrible customer service

Bought from coupon for massage/facial. I selected only 1 and groupon selected another for a friend!…read more I called, no answer - voice mail full. I went online on facebook to schedule an appointment and the link did not work. I tried several times.I called all day and the next day. I contacted groupon help line and entered online my complaint have not heard anything back. My credit card gave me a credit back. What's wrong with this business. Been using groupon for awhile, never again !

I went for several services. It was right off the interstate and parking was available. I was…read moregreeted by the owner which was great. She was providing most of the services but the massage was with someone else. I enjoyed the massage. There was a lot of stretching which I wasn't use to but needed. They also use a machine to massage your muscles which was new to me as well. I am use to just someone's hands. I would definitely go to him for stretching because it was good. I also go a manicure and pedicure along with waxing. All were done in a professional manner. She was engaging the entire time. It was a great experience. I will definitely be back.

excellant service and very great service. would recommend to anybody wanting a warm and sense of…read moregiving a massage that helps your body

Feel rejuvenated! Definitely much needed massage! Well done by Daniella I'd recommend for sure…read moresolid hands ! Good place get your massage !!!

I had a scheduled massage appointment a week in advance and filled out all their paperwork. They…read moreexpect a 24-hour notice cancellation from their clients but only gave me a 1-hour notice cancelling my appointment as I was getting in my Uber ride to go there. I also was charged by Uber for not giving them a cancellation 24 hours in advance. You would expect the same courtesy that they expect from you, guess not Zennia Spa. I'm from out of town, so now having to find someone else short notice on a weekend.

Awesome place. Sammie is a super talented massage therapist. She's thoughtful, professional, and…read morestrategic in how she approaches the healing process. And she's incredibly strong for her size - probably the best deep-tissue massage I've ever gotten. Everyone else there is very nice and helpful, as you'd expect from Lookout Mountain. Highly recommend. The low-star reviews here seem to be focused on misunderstandings during the booking process. I've never had those issues, but I probably wouldn't take time to write a lengthy review if I had.

Got a haircut and it was awesome!!!! Noelle was the best hairstylist I've ever had and I highly…read morerecommend this, and the many other services they offer. A definite return. The vibe was amazing and I think everyone should stop by!