I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

Best waxing experience ever! My first time trying sugar wax and it was wonderful. I will never go…read moreback. They offer traditional waxing as well.

From the owner: Here at Hello Sugar, we are the leading Brazilian Wax & Sugaring salon in Chattanooga! Our staff…read moregoes through a rigorous Hello Sugar wax & sugar training program and monthly continued education to ensure we are the very best at Brazilian and full body waxing and sugaring. Our expectation is that our clients feel comfortable and have an experience that is second to none!

I had my eyebrows done and weren't that great, then went a few days later and got my face waxed and…read morenow I have these huge welts that won't go away and they itch and may face is hot and swollen. Ive taken benadryl and used ice packs for two days...also used hydocotisone ointment I won't be going back my skin is having an allergic reaction and if not better tomorrow I will go to the Dr.

A wonderful experience! Everyone was pleasant and professional. I have found my new wax place!!read more

I moved in December to Chattanooga and found Sharon. She is so skilled, personable and…read moreknowledgable. My husband and I both see her. She looks at our skin and makes suggestions based on what she sees through her very high powered and lighted magnifier. It is embarrassing when she sees a few blackheads... and has to extract them...feel so clean when I leave.

Sharon is amazing and super helpful to talk through and skin concerns you have and recommend great…read moretreatment or products. She is also flexible with scheduling and squeezed both me and my husband in! (His first ever facial!!) Great pricing as well. I will definitely go back!

Since moving from Kansas, I found Michelle and Day2Skin, and let me tell you what a relief. I moved…read morehere after recently graduating cosmetology school, so my standards are a little high as far as cleanliness and application of services/ results. This woman is amazing, and I can't stress enough, how friendly and sweet she is, and how FANTASTIC she is. Waxes that are less painful than I've ever had, and her lash work is absolutely out of this world.

From the owner: Day2Skin is owned and operated by Michelle Daniel, a licensed nurse and Aesthetician. At Day2Skin,…read morethe client always comes 1st. From luxury lashes to superior result driven facials, Day2Skin has something for everyone. Cancellation Policy! Deposits are nonrefundable. If you are unable to keep your appointment please contact the salon. Thank you. There is also a 30% cancelation fee for any no-shows or cancelation within 24hrs of the scheduled appointment.

My cousin booked the ladies at Paperdolls & Outlaws to take care of the bridal party hair/makeup…read morefor her wedding day, and I literally could not nitpick a single complaint even if I tried. This. Place. ROCKS. I decided about 4 years ago that I was never letting anyone else style my hair/face for a big event, since I had literally always felt like I would've liked it better if I had just done it myself. But I decided to take a chance and join the other bridesmaids in getting pampered, and I am SO HAPPY I did. My hair and makeup has never looked better, not to mention both lasted for about 16 hours - seriously! The craziest part is that ALL of the bridesmaids and the bride all LOVED how everything looked, and as fickle as we all know we can be, that's kind of amazing. Syndal especially blew me away with her work, and I'm pretty pissy about the fact that I live too far away from her salon to pay her to do my hair for every special occasion ever, cause I totally would. I feel awful that I can't remember the name of the gal who did my makeup, because she was so, so amazing as well. If you have a special event that you can't risk looking busted up for, book these amazing ladies! You won't regret it! *edit* Had to edit to say that not to be gross, but I haven't washed my hair since the wedding on Saturday, and it's Monday afternoon and my curls are STILL holding in my hair?! Crazy good!

Faye is the best in town! I have been seeing her for…read moreeyebrow and upper lip threading. She is always attentive to my needs and ensures I am set up. It is by appointment only, and you can always schedule your next appointment at the end of your current one. She makes sure that you are reminded of your appointment. Your experience with Faye will be very personal and professional. I always recommend it!

BY APPOINTMENT ONLY…read more She is great at eyebrows! And because of that she can be hard to get a last minute appointment with! Be sure to call ahead to schedule and appointment. NO WALK-INS She is so kind and truly helps you! Waxing and threading both available as well as eyebrow tinting, facials and more! Definitely recommend 10/10!