Please don't let their kindness while you're spending your hard earned money with them fool you!!!!…read more I was a patient of theirs for approximately 18 years. They had had me on high doses of opioids and opioid pain patches. I just recently had to move out of state when I did they would not cover my care to detox me off of the patches and pills or cover me until I could get established with another pain management in the state I moved to. You just do not leave a patient in physical and emotional distress the way they did me be aware of this before you go see them.

I really wondered why this place had such bad reviews because my first few visits were good. After…read more12 years of daily pain from a nerve entrapment, I finally got some pain relief, if you can call tramadol relief. But it was better than nothing, I had a diagnosis and a hope of a cure. I have attended every appointment. I did the nerve block even though it was apparently just a diagnostic thing and not meant as a more permanent pain relief which is what I was told. Eventually I tried to schedule a nerve ablation and was informed that even though my insurance would cover it (I confirmed myself) that they did not charge insurance. Well, I don't have a grand laying around right now so I said it'd probably have to wait but I'd talk to Dr. Kaplan at my next appointment. At my next appointment, I waited nearly an hour past my appointment time, finally spoke to Dr. Kaplan and was told that they did indeed charge insurance and she would take care of it. I heard nothing from them for a week.... And then they finally called to schedule the procedure.... The day I was in the hospital with my husband who was having extensive surgery on both hands since both his thumbs had somehow become detached. I called them back two days later and said I needed to find out what the recovery time was because I now have a husband with no working hands which means I really need to be fully dinctioning until he heals in the next 4-6 months. I never received a call back and kind of forgot about it because taking care of 6 kids and a farm while teaching with no other adult help has had me a little busy. And today, I get a letter stating that I have been dismissed from the clinic for "failure to comply". Comply with what, exactly? I came to every appointment. I followed their drug instructions to the letter.... In fact, I didn't even get the last medication refill because my pcm told me she wouldn't treat my anxiety/ptsd if I continued to take it. So what exactly did I "not comply" with.... *follow up* They have called and claimed I popped positive for methamphetamine at my appointment on 11/18.... But showed nothing for the benzos I'm prescribed and take regularly. And then, after said supposedly positive test which was in November, they still put in a refill weeks later for pain medication. I was also prescribed promethazine on 11/12/25, 6 days before this drug test. Guess what pops positive for methamphetamines..... Promethazine. I know this because the exact same false positive happened with the exact same medication in 2022 when I was giving birth and I still have the signed affidavits from two pharmacists saying that it did.... A 36% chance in fact, higher depending on the manufacturer. And for the record, I tried to tell them at that appointment that I had been prescribed new medication and it wasn't in my file and they said it didn't matter. Sure. This kind of unethical bs is why chronic pain patients kill themselves. This clinic makes military doctors look good and I didn't even think that was possible. 13 years of absolute misery, finally get something resembling help and a hope that the problem can actually be fixed and they snatched that away because they're too damn stupid to log medications or know that medications can cause false positives. But no, clearly I woke up one day at the ripe old age of 43 and just randomly decided to do meth while knowing I was going to be drug tested. Absolute morons. Apparently in TN you don't get pain relief unless you want to run the risk of one of your allergies actually killing you by not taking your medication. I hope everyone in this place suffers some God awful injury and spends the rest of their lives in absolute misery. have the karma you so richly deserve.

The doctor never listened or addressed my concerns and I have a debilitating disease that has…read moregotten progressively worse over the years because I'm a disabled veteran. I would not recommend this place for long term treatment. It was good for the first few years, but that's it. I stayed on the same dosage for almost 5 years with not so much as feedback from the doctor despite me telling the doctor my condition had gotten worse. My advice is to find a doctor that cares and listens to your concerns.

From the front office to the back and lab employees in between. I was treated with kindness. There…read moreis such a big stigmatism with chronic pain and pain management, it normally always causes us to feel guilty or ashamed that we have chronic pain and need help. I've seen about 15 different doctors, specialist, surgeons.. etc. in the last 4 years , I've had several different surgeries, painful test and procedures, gone through so many different medications and had to deal with their side effects. My life has been totally shattered. Today was my first visit with Dr. Ball, I had heard that he was very kind from several of my own patients, being a nurse I always want to know how my patients feel about the specialist that we refer out to. They've all said that he was so kind, so helpful, and most said he helped them regain their lives back. I can't even express how correct they were, he is so kind spoken, his bed side manner is amazing, and I really felt like he saw me, that he felt my misery and really wants to help. I did not feel like just a number or that I should feel ashamed of the fact that I'm in daily pain and need help. Tomorrow when I return to work, I will give all the details to the doctor that I work for and we will only refer to him in the future. People who hurt everyday, all day, need help ! They don't need to be judged or treated as if they are drug seekers, or be made to feel ashamed. Yes there is an opioid epidemic ( I didn't get opioids) but even if I did the epidemic and street use has made it so hard for people who are suffering and need help from these medication types to get the medications that would help them to be able to enjoy and live life. The entire office worked very smoothly , everyone knew their job and stayed right on time completing task that were needed done before I seen Dr. Ball. I was so impressed by the stream line, and time management. If you are looking for someone and need help, please consider Dr.Ball... he can help you without making you feel ashamed or apologetic that you need pain management.

I have been a patient of Dr. Barber for the past two years. I was wrongly diagnosed roughly 15…read moreyears ago with Occipital Neuralgia and Migraines; subsequently, I have been wrongly treated for roughly 15 years! Dr. Barber found the cause of my problem to be something else entirely and started treating me accordingly! For two years I have been nearly pain-free! I have been able to do more than lay on the couch and cry, writhing in pain! I have found a much better quality of life! Thank you, Dr. Barber! Thank you! To address the claim by the person who was dismissed by Dr. Barber: If you have a history of drug abuse you sort of lose all credibility in your claim. You said in your review, "I've been clean for a while now..." Also, you said, "One good thing about dr barber I guess is he does work with you somewhat if you pay cash..." Not true at all. I have only paid cash once when I forgot my card, and he has been nothing but amazing! I think you're just very angry that you lost your pain medication. As another reviewer pointed out, you should be more careful of the company you keep! I would never be friends with people who sell their pain medication and do drugs! NEVER! Especially if I needed pain medication to function and do simple, normal everyday activities. Common sense is not so common! Amena G.

Well I went to Dr. Barber's office and if you want a doctor that doesn't ever call in for pill…read morecounts he's a good one. He is rude won't think twice about cussing you out. But he doesn't like to listen I had some issues with some so-called friends of mine outside of his clinic and just because they ganged up on me and called him and told lies on me saying that I was doing all this horrible shit when they were the ones that were doing it I am the one that got dismissed from his practice and when I tried Explain to him what had happened he wouldn't even listen to reason he wouldn't listen to anything I had to say he just automatically believe these random people on what they said and dismiss me from his practice I know many people that go to his practice that sell their pills and they don't care he never calls in for a pill count so it's not like they ever get caught but because they called him and told him that I was selling my pills and that I was doing drugs he dismissed me even though I've been clean for a while and I don't sell my pills but I know that the ones that called in on me I know they sell their pills I know that for a fact the only reason they called in on me was because we were having personal issues and they knew that they they could get to me by calling him and all it took was all four of them calling him and now I'm dismissed from his practice but that's OK because I will be filing a lawsuit so think twice for your Dr. Barber's office because all it takes is one person to call and tell lies on you and he'll dismiss you no questions asked he is so unprofessional lazy inconsiderate the only thing good about his office is Miss Tia upfront because she is the sweetest one that's there and the nicest. One good thing about dr barber I guess is he does work with you somewhat if you pay cash

My name is Penny Watts, i am a disabled veteran, 49 years old., have had major neck surgery and…read morehave a titanium cage in my neck. I also have a pain pump in my lower back. I have been going to your offices for over three years and never had any problems. Currently I am going to the canton office simply because it is closer to where I live. During my very first appointment at this office I was sat down and informed by a Doctor that I needed an injection. I refused after about 30 minutes due to the fact that I have had them before with no results. Then I was lectured about my quality of life and how an injection would fix my problems, even though i felt I had no problems with my quality of life. Finally I was able to end the conversation by saying that I would at least consider having an injection. My next appointment was pretty much the same thing, if I had an injection my quality of life would be better..., I again refused and mentioned that I would go to physical therapy. But as I went to refill my prescription I noticed that it was lowered. Because I didn't notice until a week later I waited until my next appointment to ask about my drop in pain medicine. During that month I slept more than anything else and it became very hard for me to do the normal everyday things, like shower, due to the amount of pain. Thus my quality of life suffered. The next appointment I was again asked about having an injection, again I refused. My prescription was still not fixed. The last time I went to my appointment I was again asked about injections, After i agreed to have an injection the problem with my medication was finally addressed. I have been on the same medication for three years now. My quality of life has improved greatly, I walk everyday, I have lost weight that I needed to lose, I exercise as much as I can, and I feel good about myself. I also live with my elderly parents and take care of them to the best of my abilities. I cannot afford to have injections and I do not feel they will help me.I also do not feel that I should be almost pressured into having an injection when I do not believe that I need to have an injection to improve my already great quality of life. Plus my prescription should not be almost used against me when I do not agree with another about how to improve my own personnal quality of life. Thankyou for listening. Sinceraly, Penny Watts

If you are on Medicare they don't treat you fairly. If you're paying cash or on some other type of…read moreinsurance you are good. Medicare pt are seen like a herd of cattle & then made to wait on their prescriptions to be sent to the local pharmacy. You have to wait on the doctor,pA , NP to finish their work for the day before they send your script to a local pharmacy. I would get the medications in my hometown but per the PA ,well est places like walmart & etc dont take thier prescriptions. This forces you to get them locally. Most of the times if not everytime the scripts are sent to the pharmacy after they close at 6pm. Office closes at 5 & staff is nasty with you about enquiries as too why they are not able to complete your appt with your meds. I travel a great distance to get here. I schedule so that i can follow their rules & get back home safely. They dont care. Often ive had to wait til the next day even over the wknd because they dont care. Just because I'm on medicare i shouldnt be discriminated against or treated cruelly because I simply want to see the doctor, get my med & go home.

unlike any other pain office i've ever been in. the atmosphere is cozy, nice AL/AU paintings. staff…read moreseems genuinely happy to be there. doctor is efficient and keeps wait times to a minimum. found the right medicine after years of others just giving me more and more of a medication that doesn't work for me. now on less meds and feeling way better!

I have been a patient at Active Health Care for a very long time. The negative review I read were…read morea little shocking to me until I looked at the dates. Those reviews are from such a long time ago. Dr. Fox has one of the highest quality of employees. From Dr Fox, the office manager, the lab workers, my Nurse Practitioner, her assistant, and the front of the office. They are all top notch professionals, kind, caring, and compassionate. It is one of the only offices of the many I go to that do not treat you like a number on a file. They encourage me to take my time explaining my issues AND THEY LISTEN ! They treat me with kindness and respect ALWAYS. The entire office is very responsive to any and all my needs. Weather it is rescheduling an appointment or a new type of pain that has started, the employees at Active Healthcare go above and beyond to help me. I have seen them treat other patients and the "office culture" runs true throughout. Patients and their caregivers are treated with dignity and respect. I would Not recommend any office other than ACTIVE HEALTHCARE for weight loss, aging maintenance and Pain Management, etc.

First if all I wanted to say they are on Prosperity Road in Knoxville. I absolutely am so very…read morehappy I found my new Pain Management place. Dr Fox is very thorough and personable. I switched Pain Centers about 6 months ago and Dr Fox actually took the time to examine me and introduce himself. My last place never even looked at my back plus I never met the doctors only staff and PA. Rachael is a very good listener and takes the time to get to know you as a person. You never feel rushed and treated like an assembly line at a factory. She is very intelligent and very compassionate on what she does. Chelsea is also very nice and I enjoy going there every month. The staff are very professional (everyone is). As busy as they are they always smile and take good care of you. Teresa Mustaffa

I have been receiving chiropractic care for almost 10 years and Dr. Johnson is by far the best I…read morehave ever seen. After receiving treatment from 7 other chiropractors, I am pleased to say I will be staying with Dr. Johnson. The level of care he provides to his patients surpasses all other experiences. He is attentive to the patients individual needs and the level of pain relief he is able to provide is astonishing.

From the owner: Top-notch chiropractic treatment in Chattanooga not only includes spinal adjustments; it also…read morerelies on more subtle varieties of adjusting, as well. Included among our Chattanooga therapy suggestions? The incorporation of sound lifestyle changes.

Dr Roberts has been giving me back shots for years and has helped my pain considerably. I recently…read morehad PRP shots in one of my knees. This is a more natural way of trying to heal my knee and stop the pain using my own body. So far so good!

From the owner: For over 25 years, Dr. John R. Roberts has compassionately treated those suffering from pain. His…read morepassion is in helping patients to get healthy and stay healthy. He feels there is value and power to starting now to live a better life. Dr. Roberts strives to focus on regenerative health and treating problems early using numerous advanced therapies to help maintain and repair your health so you can feel well again.

Super cute day spa! Friendly and adorable lobby. The facial and massage were great…read more Bought a bar of patchouli soap and an essential oil blend. Highly recommend supporting this business.

Had an incredible prenatal massage! Dan addressed my concerns and gave special attention to the…read moreareas that were causing me more discomfort. Incredible front desk staff and all around a great experience!