The optometrist was great and answered all my questions. He was very thorough. Cyril was amazing he…read morehelped me get my glasses. Helped me pick out a good fit for my face very friendly and because of him I definitely come back again.

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

It's reassuring to medical professionals taking their time with you. I felt cared for and they…read moreexplained each test and result of them as well

So retarded. Ridiculous hours and there just so rude. They barely answer there phones and when they…read moredo they are so rude, they type of care they give - quite literally terrible. There never in office and take millions of hours. Don't understand why they say they are open and never are.

Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

We went in to get my moms glasses, Jackie was wonderful in the Stockton, she helped us so much, it…read morewas much appreciated :)

I visited Delta Eye Medical Group in Stockton, CA [1617 St Mark's Plz] on Tuesday, 03/31/26, around…read more2 PM. I scheduled an appointment to do a comprehensive eye exam, as it's been over a year since doing one. Upon check-in, I had to complete several pages of my medical history prior to being taken to the back. Thankfully, filling out the paperwork did not take too long whatsoever. The staff member who assisted me for the majority of the visit was Tanisha. Tanisha displayed nothing but a positive attitude and was extremely helpful from start to finish. Veronica also helped me out briefly, and she provided a pleasant level of care and customer service. Finally, I was greeted by the ophthalmologist - Soungmin Cho, M.D. What I appreciated the most was his thoroughness, professionalism, and reassurance about my eyes. He indicated that he didn't find anything concerning, which was such a huge positive thing to hear. Dr. Cho also provided helpful tips for maintaining my overall eye health. Glasses were not imperative and an absolute need for my situation, though they were still offered. I proceeded to order glasses anyway, just in case my eyes don't want to cooperate in some moments. The brand of the glasses I ordered was by Michael Kors. The frames are absolutely gorgeous and I'm in love with them. The glasses were ready for pick up on Wednesday, 04/08/26. I was not able to pick them up successfully until Tuesday, 04/28/26, due to my demanding schedule. Overall, the entire appointment regarding eye care was straightforward and an easy process. I had a lovely, incredible experience from the hospitality of the staff members/doctor to the quality of the glasses. I highly recommend coming here for quality patient care and vision needs.

"My husband has been a patient for 5 years in the Stockton office. It has always been a pleasure…read moreaccompanying him to his appointments. Jen and Angie have always been helpful and very knowledgeable in the skill setting of ophthalmology, that makes us comfortable and confident as patients. We just left the office and the kind greetings are always appreciated and the hard work in the office never goes unnoticed. It is always a pleasure visiting!"

We recently moved to Lodi so it was time to find a new eye doctor. When I walked into Delta Eye…read moreMedical Group I knew immediately that we had chosen the right place for us. Excellence and cleanliness seem to be their standard. The front office staff is very friendly and welcoming. Mercedes in the back office is amazing! She's a ray of sunshine. She interacts with the patients so beautifully and it's obvious that she enjoys her job. There are many staff members, and they seem to be uplifting toward one another. It feels like a family. Dr. Garcha was excellent and I had a very thorough eye exam. He's down-to-earth, friendly and he took time to explain everything very clearly to me. Sounds a little silly, but I'm already looking forward to my annual eye exam next year!

In spite of their coutesy and best efforts, they charged me double price for contact lenses, and…read morethe incorrect price for the service provided. Thankfully, they corrected everything. But still...

Do NOT go here. Was recommended going here for my frames and lenses. The receptionist Angela filled…read moreout my prescription wrong, billed my insurance, and then I got left with no glasses. I tried speaking to a manager there, and she handed the phone to Bill Henshaw. This is where lies, and getting yelled at came in while currently pregnant and pretty far along. He kept talking over me on the phone, not wanting to hear me out. Angela admittedly told me and my husband she had sent in the wrong prescription. And Bill Henshaw said she didn't and it was a "mistake" He told me that my insurance didn't cover my frames, lenses, and my prescription was too low to cover. And I wasn't billed. But I was! I told him that I spoke to my insurance. Not only was my prescription fine to cover as it met the requirements, but I was also billed! He argued / yelled at me while I was asking him to please call my insurance so he can hear what they told me. And he denied me of that while saying "I already wasted 30 mins of time while on this phone call. And I'm late for a customer and they been waiting" Which was TOTALLY rude and un-professional. He told me he knows "Every doctor" and will call them. Today I got a call from Delta Eye (where I got my exam) and it was strange!!! They claimed they were trying to help me with Bill Henshaw because he left a message. And the worker said some weird stuff like "whether you wanna hear or like this phone call or not" And I fully believe Bill Henshaw contacted where I got my exam and went off about me. All I wanted was glasses and for him to call my insurance to hear everything should be covered and fine. Not yell, lie about it not being charged, or covered, then speak to other doctors negatively about me when all I wanted was help. Please do not go to this place. Spare your stress. And don't EVER get treated how I did.

For some reason every time I stop by they're closed online it shows they close at six but I'll show…read moreup around 2 to 3 and they end up being closed. Horrible service. Horrible spot doesn't pick up phone calls. They schedule me for the most useless appointments, waste of time. I recommend paying Costco.

Been with them several years. Never let us down with their conscientious…read more Care. Dealt with 3 different doctors and all Have been excellent.

The communication could improve. I called on a Friday mid…read moremorning to say that I had spots, lines ,and that I was losing vision in my eye. I explained that I had spots before due to a cataract, but this was absolutely different. I was directed to the nurse and I left a message. At 3 o'clock in the afternoon, I realize that no one had gotten back to me and that they closed at four . I called again. Spoke to the same receptionist again. Although her customer service was basic, her attention to detail was poor. I was pretty upset so she said that she would speak to the doctor. I have no idea if she did or not. Long story short I was directed to go to the emergency room if it got worse if not, I could see them the following Tuesday or Thursday. I ended up going to the emergency room at 9 PM and they sent me via ambulance to UC Davis. I had a complete detached retina and a few other complications. I was told by the emergency room doctor and also by a doctor that I spoke with at UC Davis that had I waited, I could have completely lost my vision. The next week I called the office and asked to speak to the office manager. I was told first that he was out sick, then I was told that he was at lunch, and then I was told he went home for the day. I actually left two messages for him. To this day I have never received a phone call back from anyone. To add insult to injury, I received a phone call back from the nurse on the following Monday. She stated I should get a hold of the front office and let them know that I needed an appointment. Again, no urgency. It was obvious that they did not communicate with one another. I understand that I am certainly not the only patient but this was a true emergency. In the past, I have had amazing care at this office. I saw Dr. Chen for years and have great respect for him and his son. I am highly disappointed that I have not received a phone call back and that no one actually cared that I was literally going blind. I would recommend UC Davis, Eye Center for any issues that anyone has. In closing, I will not be returning to this office . I am only sharing this in hopes that they may actually listen to the next patient with this or any other issue. Had I not been my own advocate, and gone to the emergency room, I'm not sure what would have happened. Connie Ibarra

For several years, they've always given me wonderful service. I have ordered glasses, contacts, and…read moreI always get my eyes examined with Beckman Optometry. Just today I accidentally sat on my glasses and they got me right in and got it fixed so quickly. I trust them with my eyes!!

I give it a 3 because we got there at 10:40am for my daughter's 11 o'clock appointment and didn't…read moreleave until almost 1pm. They were a few hours behind but the doctor was very thorough and worked really well with my 4 year old daughter, made her very comfortable so it was a very pleasant experience just wish they were more respectful of peoples time as I had taken work off and took my daughter out of school early.