Centennial Self Storage

Today was the third occasion that the manager Dean at Buxbear storage impressed me with his above…read moreand beyond the call of duty service. When I rent somewhere I expect good service but Dean is always willing to help without hesitation. Today I was shuffling crap in and out of my storage unit and the battery died on my Jeep. My husband came to help me but we had no jumper cables. I asked and Dean did not hesitate to search for and find jumper cables that he loaned to us to get me out of this bind. Thank you AGAIN Dean for your exceptional service.

HORRIBLE experience we were treated very BADLY. Employee should be FIRED! We were there to rent one…read moreof the larger units and asked to simply see the inside of a 10 x 30. After showing us a 10 x 15 we were told to leave that we were difficult and that they he didn't want to do business with us. We were not rude. We were not impatient. We were there literally 10 minutes.

Simply Storage

3.5

Awesome front office helpful and quick got everything figured out in less than 15 minutes.read more

From the moment I called and talked to the manager on site about a storage place, the gentlemen was…read morequick to answer my questions and had a spot for me right away. (No waiting, and the price he quoted me on the phone was exactly the price when paperwork was all finished). I've never had a problem getting thru the gate with my code, or reaching someone if I needed help or had a question, my overall comment towards this business is, ( Prompt Service, Very Respectful, Positive Atmosphere, Honest, and Trustworthy), all the things I would look for and want in a storage facility. Thank You Jeff @Simply Storage Doug

A Storage Place of Springfield

4.0

Extremely friendly service, very clean, the people running it are always very helpful and flexible…read moreand show they really care about their customers and their customer's belongings. Best storage place I've done business with.

I cleared out my storage in the middle of the month and even gave them a notice and I was told they…read moredon't prorate . If It was me that went down to the office and was told that they don't prorate, I would of keep the storage empty and leave at the end of the month , so they wouldn't be able to make double there money off of me , but it was my husband that went down there. Why would you not prorate? It's the right thing to do . Why would you charge for a service you didn't provide? Is to get every penny possible out of people? Just not a good business practice. so make you leave at the end of the month.

Maxwell Road Storage

(2 reviews)

Just moving my U of O college graduate back home to California. She has had a lot of her belongings…read morestored here for the past year. The couple who runs this place were always so responsive and accommodating to her needs. Upon move-out we had an emergency key situation and they took great care of us. Highly recommend it!

Prompt return phone call. Clean property, clean storage area. Nice people that explained everything…read morethoroughly.

Iron Clad Boat and RV Storage

(2 reviews)

If you haven't heard of Iron Clad Boat and RV Storage and are looking for a clean and secure place…read moreto store your Boat or RV, you owe it to yourself to look into their facility. Amanda was very attentive to out storage needs and bent over backwards to accommodate our very large RV. Highly recommended and worth every dollar.

We have been customers for over a year now. Amanda is very professional and responsive and the…read morefacility is top notch.

Eugene Safe Storage

I recently changed storage facilities -I'm so glad I did. This facility is hands-down, the best…read moreI've ever found. I am an older lady and I visit my unit at least once a week, many times after dark. The security is top notch-I always feel safe, unlike my old unit in town. The staff are friendly and very helpful. 'There is even free coffee, etc. in the lobby, as well as a selection of moving supplies. I accidently locked my keys in my car a couple of months ago, and the office was extremely helpful in helping me get on my way. The rates beat my old unit by $100/mo., and I couldn't be happier! Highly recommend...

Go dig through my reviews, I'm not afraid to review any thing and everything I experience…read more.. however, a storage place... this may be a first for me? Eugene Safe Storage - I cannot say enough positive about them. I'll summarize and give you the good, the bad, the ugly... here we go! Location: Convenient, right off the interstate, easily accessible, gate under passcode access, well lit. Price: SO FAIR! Gosh, quite competitive to be honest! I never once blinked at the bill. Honest: We overpaid. I had no idea. THEY reached out to me and refunded my money. WORDS CANNOT EXPRESS how I appreciate honesty like this. Facility: Brand new. Shiny, clean, well-lit. Lovely parking spots, great long-term storage spots for RVs, I can go on-and-on. Accessibility: They answer the phone, they answer email, you get near immediate responses. Who can ask for better than that? STAFF: Josh and Christi up for the win. These two took care of us! I was a bit 'needy' for dates / times... they made it happen for us. Huge shout out to Josh, Christi, and the staff of Eugene Safe Storage! Highly recommended!!!!!

Pioneer Storage

3.0

(4 reviews)

I stored my goods for 6 months…read more I had thought this place was great until I emptied it, never had any issues, UNTIL... 3 dead rats, 2 of the dead rats where inside a bag of blankets and the other rat was in a box of clothes. Rat feces were everywhere inside of the locker, bags with fowl odors. My recliner was covered in feces, does any bit of the money I pay for storage go towards keeping rodents and bugs out of the lockers? I had to clean every single item inside after taking it out, what a let down!

Cheap prices, but you really get what you pay for. Dirty, rat and mouse infested, bare bones…read moremaintenance, terrible customer service. After cleaning out my unit, I found nearly everything damaged or infested with rodents. Boxes full of sheets and pillows torn to shreds for nesting. Mice droppings everywhere. It was terrible. $1000's of damages here. Regardless of what you sign in a contract, if all of the units are having the same problem of having their things infested with pests, ie. mice and rats, the storage company should admit there is a problem. I would advise NOT to store your things here. If there are damages the manager's response is "there is nothing I can do to help you". Admitting their is a problem would be enough.

StorItAll

3.9

Great customer service and location. Good communication and explanation of how it works.read more

As a student whose out of state, having a storage locker is ESSENTIAL. I have had my unit for over…read morea year, typically they do fill up fast at the end of spring term, so if youre looking to potentially use a storage locker I would call sooner rather than later to make a reservation. You can sign up and allow three other people acess your locker, really helpful if you want to make the use out of your space and save money. I find that most of the staff are very friendly and helpful and they sometimes have a dog behind the desk.

Northwest Self Storage

4.2

The quality and service of this facility is magnificent. The on-site manager works with you if…read morethere is any issue with your unit. I believe the manager's name is Suzanne. She's extremely nice and compassionate. I find that this place has been trouble free for me as I have had to use a storage unit for the first time in many years. I've had no issues with any tenants around me and no rodents. I encourage and welcome people to use their facility their off of Olympic next to Walmart.

I rented my storage here online when I arrived I was greeted by Susan whom had the most warm…read morewelcoming smile. She did a wonderful job explaining my paper work and showed me my unit and was just all around very welcoming and willing to answer any questions I had. I have rented here for some time now upgrading my unit two times since to a larger unit and Susan was so helpful through the entire process. I was also impressed at how well the property was taken care of , it has always been clean when I come there. I would never rent at another storage unit. All my needs are always met with exceptional customer service. I want to add a couple months ago something very tragic happened to my family which left me to go through and continue to go through very difficult and emotional heartache. I haven't lived in this area all my life and don't know a lot of people. Having shared what had happened to my family with Susan she was so compassionate and genuinely concerned. I've always wanted to thank her for being such a wonderfully kind person and always taking the time to listen . She may not know but just the simple acts of kindness she has shown me meant so much. I highly recommend this facility and Susan is next level and is absolutely wonderful at her job! Great prices and property's well taken care of. Thank you.

Cascade Moving & Logistics

The nice folks at Cascade Moving helped us with an in town move and moved some things to northern…read moreCalifornia for my brother. In all instances they were easy to communicate with and very reliable and solid workers. They even finished our in town move quicker than we expected. Highly recommend them. We will definitely use them for any future moving needs.

Nakia and Kenny did an outstanding job loading our moving van with Tetris style precision. They…read moreworked hard and were expedient making sure to wrap and protect the things that needed extra padding everything made it to the destination in one piece no breakage. Highly recommend.

SKB Yard Care

(17 reviews)

Amazing work, Hugo ! These guys made our yard look better than it has in years. They went above and…read morebeyond and did things we didn't even ask for. We've had other people that charged the same amount and did 1/3 of the work. Excellent job and look forward to working with you again!

Hugo is very responsive and understood our needs perfectly. He and his crew were efficient and left…read moreour yard looking beautiful and fresh. They dug up blackberry bushes and trimmed a tree that was hanging over the roof. Hugo shared his knowledge of our plants, and made recommendations based on my questions. Work was performed as agreed. We will have them back for future jobs,

The Recycler's

4.7

I needed almost a full truck of items removed and The Recycler's did a great job. Easy to work…read morewith, prompt, friendly and the haul didn't take very long. Would definitely recommend.

I've used them in the past and they were great, , but they have become too big for their own pants…read more I needed a person to come and help me for one hour...but their policy was nope, we can only give you two guys for 4 hours at $140 per hour. If you need a small job done, don't call these people.

HB Junk Hauling services

(1 review)

The husband and wife team came on time and were very efficient. They had a great attitude and were…read morevery accommodating. The quote was reasonable. They moved items large and small into their truck and even packed bags for me. I would definitely use their service in the future and recommend them to others.

Centennial Self Storage - selfstorage - Updated August 2026

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Springfield Secure Storage

3.1

Secure yes, Got it only for one year a 5x5 and from $60 we…read moreend up paying a little more of $140 We try to call and cancel for more than a moth and nobody will answer. Because of work we never found anyone in the office and finally after we move they asked for 30 day notice that we were not aware since the beginning of the contrat So they are asking us to pay $140 for an empty 5x5 storage that we are not using for more than 2 weeks

The assistant manager is a horrible and hateful person..my door broke on my unit and all she could…read moretell me was I would need to fix it it was my fault. My door to my unit stay open for 3 days and how they secured it was to put a bedtime in front of it. When I went there to talk to the manager she followed me to my car and told me to get off the property I was being evicted the she called the police and told them I was trespassing.I had just spoken to the manager and had a pleasant conversation with Robert and as soon as I was getting ready to get in my car she had followed me out and started threatening me with the poljce..She would not stop.The next day I told them I would be moving out..when moved out and got ready to go out the gate she had turned off my access so we could not leave. She would not answer the phone, my brother laid on his horn for over 2 minutes trying to get her attention but nothing worked. I finally got ahold of the district manager who then called down there and had her let us out..I rented from there for over 4 years and never had a problem until the day when my door broke..All she would do is tell me I was responsible for the door and I needed to have it fix. My unit was left wide open for 3 days and they did nothing..I now rent from Castle store and I got a 5 by 7 for 79.00 and at spfld store it was 134.00..they give u a lock for your unit..it is gated...24 hour mateniance person available bathrooms for the public.and move in specials. They dont require renters insurance because they have insurance on their units..Spfld secure storage I would not recommend to my worse enemy..The assist manager she should not ever be in customer service she is the worse

A Storage Place of Springfield

4.0

Extremely friendly service, very clean, the people running it are always very helpful and flexible…read moreand show they really care about their customers and their customer's belongings. Best storage place I've done business with.

I cleared out my storage in the middle of the month and even gave them a notice and I was told they…read moredon't prorate . If It was me that went down to the office and was told that they don't prorate, I would of keep the storage empty and leave at the end of the month , so they wouldn't be able to make double there money off of me , but it was my husband that went down there. Why would you not prorate? It's the right thing to do . Why would you charge for a service you didn't provide? Is to get every penny possible out of people? Just not a good business practice. so make you leave at the end of the month.

StorItAll

3.9

Great customer service and location. Good communication and explanation of how it works.read more

As a student whose out of state, having a storage locker is ESSENTIAL. I have had my unit for over…read morea year, typically they do fill up fast at the end of spring term, so if youre looking to potentially use a storage locker I would call sooner rather than later to make a reservation. You can sign up and allow three other people acess your locker, really helpful if you want to make the use out of your space and save money. I find that most of the staff are very friendly and helpful and they sometimes have a dog behind the desk.

BuxBear Storage Springfield Shelley Street

4.2

Today was the third occasion that the manager Dean at Buxbear storage impressed me with his above…read moreand beyond the call of duty service. When I rent somewhere I expect good service but Dean is always willing to help without hesitation. Today I was shuffling crap in and out of my storage unit and the battery died on my Jeep. My husband came to help me but we had no jumper cables. I asked and Dean did not hesitate to search for and find jumper cables that he loaned to us to get me out of this bind. Thank you AGAIN Dean for your exceptional service.

HORRIBLE experience we were treated very BADLY. Employee should be FIRED! We were there to rent one…read moreof the larger units and asked to simply see the inside of a 10 x 30. After showing us a 10 x 15 we were told to leave that we were difficult and that they he didn't want to do business with us. We were not rude. We were not impatient. We were there literally 10 minutes.

Stor-N-Lok

3.6

(19 reviews)

Stor-N-Lok helped when I was having tons of problems moving from MN to OR. The couple that runs the…read moreplace was awesome and helped me out when they didn't have to do so! They actually did me a HUGE favor during a stressful time! I highly recommend this storage place! I actually cancelled my free storage with uhaul to go with Stor-N-Lok! Totally love these guys! -Rachel King

Mike, the onsite manager at the Cottonwood Heights Utah location is extremely rude and…read moreunprofessional. Mike does not want to be there and makes the experience terrible.

Planet Storage

4.3

These people are awesome…read more We needed a place to store my son's furniture during a year in a furnished apartment. They took very good care of us, explaining all the ways we could reduce the cost and even recommending a smaller unit when we came by to take some of the stuff out to bring back home. They're always there with some packing tape, a dolly or a tape measure to loan you when you need it. On top of that - the facility is EXTREMELY clean, both inside and out. They're just extremely helpful, courteous, and friendly. We were almost sad to be moving out of it!

BE CAREFUL WITH THIS STORAGE UNIT FACILITY!!! I use to have no problem with this storage unit and…read moreabsolutely loved them until they went under new management. Their employees started harassing me for being a week late on payment, when I would call to pay and no one answered and I DID NOT leave a voicemail..they decided they'd call me everytime I did and ask why I called. They'd give me nothing but attitude when I told them repeatedly I didn't want my card on file. So I left a review on FB stating how I felt probably 4-5 months ago, call to pay for the month of June, everything goes fine and I make my payment just for when I get off the phone the lady I had spoken to (name ends up being Diane) calls me back asking me to call back to answer a question. I call back for her to ask me why I left the review I did on FB and would I take it down, I explained my reasoning for it and that I wasn't taking it down. I immediately get a snippy response saying if I was unhappy why would I stay and that she's more than happy to terminate my contract with them. I tell her I left that review months ago and your just getting back to me NOW about it and that that is how I felt at the time and that I felt like I was being harassed now for the review I left. She starts laughing and saying "oh you feel harrased?! Please tell me how I am harassing you?" So I hung up the phone. I realized that it was very rude to have had an employee act this way towards me so I called back asking for upper managements number and she states she is upper management, I asked why she felt like she needed to treat me the way she was over something that happened MONTHS ago? She ended Up giving me more very poor customer service and was belittling me and hanging up on me, then wouldn't answering my call till the third time I called and STILL was very rude to me. Needless to say a few days later I got a letter in the mail from them saying I'd broken my contact and needed to be out in 10 days!!! I will NEVER recommend this storage unit place to anyone and feel people need to know how they check up on their customers reviews and if they don't like it or if you arent willing to make it a positive review they'll terminate your lease. Not to mention I just had a baby and c-section and had to get all my belongings out in the midst of it all. Wish they still had their old management team he was so nice!

Jurassic Storage

4.6

(12 reviews)

Amazing service clean reasonable- definitely worth the money- I would definitely recommend them -…read moreepic

I've been using this facility for 2-3 years and it's been a really pleasant experience as far a…read morestorage units go. They have a stellar sign up deal which is why I went with them in the first place. The manager is really cool and understanding and the staff as a whole has been nothing but kind and professional. All in all I have no complaints aside from the pricing after the new costumer deal isn't the best but it's not terrible. I have a 5X10 unit and it's $100/mo which isn't a terrible price but my boyfriend has a 10X10 and he only pays $15 more at another location that's newer and set up in a better way. I would recommend this place to anyone needing a storage facility located in Eugene.

South Eugene Storage

3.8

Reasonable rates, secure storage, and most of all, very responsive management. We had a houseful of…read morebelongings and an RV there for a year and had zero issues. When we contacted management, responses were always timely and questions answered. We highly recommend this facility over others that may cost more...this is a great place!

These folks are not only helpful, but very friendly... Which, sometimes I think, is a lost art…read more Super clean unit, good access and I really like all the security features!!

Armored Storage