I am out of Bonney Lake location and I will not sugar coat any rating this is by far an amazing…read moreplace to get a stage unit from Magda went above and beyond to help me and she tool her time made sure everything was done and I couldn't be more pleased Thank you for your help

Stephanie and Dawn were very friendly and helpful. They made sure I got the right equipment and…read moreanswered any questions I had. Excellent customer service! Thank you guys (:

Great friendly staff! Fantastic location and great value. And they offer a free use of their box…read moretruck with new rentals! Water refill station and bathrooms available during access hours!

Clean storage. Well maintained. We like that you can access your storage via an app! We had Our…read morestorage for over 4 years. It was also easy to add a storage and transfer to another storage unit.

New location so everything is NEW!!!! Including the unit is new and clean AND with impeccable…read morecustomer service. Highly recommend if you need storage unit

We has t to store our Mother's items temporarily on her move from OR to WA. The manager Christian…read morewas not only great to work with but her gave us some leeway on how our unit was billed that saved our Mom a bit more which was huge for us all after this expensive move! Thank you Extra Space and Christian! highly recommend this facility if you are looking for a great, clean and safe facility!

1. Was renting a 10x10 for well over a year and found out it was way cheaper to get a bigger…read morestorage for way less! 2. Called and spoke to someone in California that gave me totally wrong information and then argued with the lady at the storage and we were just getting upset with each other 3. Nothing went right ... gate code and door code wouldn't work for almost a month but didn't have time to stop by when office was open cause I too have a job during those hours. 4. Looking for another storage where communication isn't that hard!

Emily is awesome and super friendly. I've been stressed and actually needed a bigger unit than I…read morethought. She remembered me and she's quick and answered all my questions. I had a flat tire I needed to change and it happened right as I got to the gate and she was very understanding. Emily's the best! Extremely Thankful, ANDREW R.

I highly recommend this place. The staff is friendly and professional, and the facility is both…read moresafe and spotless.

From the owner: If you're searching for storage in the Sumner area, you've now got a place to store your belongings…read morethat you can feel comfortable about. Our facility includes: * Indoor, heated storage units * Ground level, drive-up storage units * Covered loading and unloading area to keep you dry * Dollies and moving carts free for your use * Large freight elevators to accommodate all your things * Comprehensive video surveillance to give you peace of mind * And so much more!

My partner and I were met with absolutely unnecessary advice and attitude from the front desk…read moreattendant when we came in for a service. Along with that there was a small misbehaved dog loose in the office and it smelled terrible! I was fine with the dog at first when it was just barking at us but what crossed the line is when it lunged and bit my partners leg as we left. That is totally unacceptable and I hope it is addressed before someone else has a poor experience like I did.

We have had a storage unit here for several years. We use autopay, but their system glitches often…read more They will send an email stating that you have 10 days to pay or else...They also flag your account so that your code won't open the gate. So frustrating when it's supposed to be automatic. They also don't reply to emails, so you have to go in during office hours.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

This place is very clean and the staff is very helpful and nice. I have had my unit for 2 years and…read morethere's never been an issue. The fact that they provide a truck to move your stuff is another great service they offer. I recommend this place to anyone looking for a reasonable priced storage unit.