After leaving one AutoZone, I stopped at the one at 2602 S Congress and I wished I would have kept…read moredriving. Max, I'm pretty sure that was cashier's name, ran a test and told me that my oxygen sensor was bad. He states he knows a mobile mechanic, Edgar, and he doesn't speak English; he gets to shop in less than 5 minutes. Max asks me to move my car to the side; he stated the store manager is cool but the general manager has a problem with people working on cars in front of shop. After part is "installed," Edgar puts numerous bolts in a garbage pail and drives off. My car gave out shortly after starting it; call AAA. I went into store to ask for name and numbers of sales associate and mobile mechanic. Wrong numbers were given; not surprised.. Before car was towed back to San Antonio, the tow truck driver looks where oxygen sensor is and tells me nothing is there. Yesterday, car was towed again and I asked the guy if he wouldn't mind telling me where a part was; he said no and also told me oxygen sensor was not there. AutoZone, in the Windsor Park, area did an excellent job of assessing and did not try to take advantage of a disabled individual. The same can't be said about the location at 2602 S Congress. AutoZone, sales associates like the ones who worked Sunday afternoon, are not a professional look on your company and will have customers going elsewhere.

What lifesavers, shout out Max for helping me with my battery vent. When the plug didn't fit on my…read morenew battery this guy took an hour of his time to brainstorm with me and eventually we (he) figured it out. Without this dude I would have missed my job interview For real, best customer service I've ever gotten!

This Autozone was great. The person that helped me was really professional. I had to return…read morewindshield blades from a previous buy, that my mobile mechanic opened but couldn't attach to my car. The person that helped me found the correct blades and went ahead and installed them for me and explained how to also remove them, too. I had a great experience, and hope people afraid of maintenance like that will not be once they realize they can just go to Autozone instead of feeling afraid of learning to do maintenance types of things that are actually empowering if done right.

The donkeys behind the counter said she had no time to check my vehicles issue. She couldn't care…read moreless. She prolly went and grabbed some McDonald's and a pack of Salem lights after and felt accomplished. Minimum skills for minimum service

Jose Ortega runs this B***! Without him the store would fall apart. There's been times I've been…read morethere and everyone else is beating around the bush. Shout out to Jose for always helping me.

The headlight went out on my car and the guys at O'Reilly helped me select the appropriate part and…read morereplace it. It was trickier than expected but didn't take too long. I was visiting from out of town and was able to get back on the road in no time. The place was in the neighborhood near where my friends live so I'll be sure to let them know to go there.

What a gem! We searched for weeks to find a company that could sell us and install a trailer hitch…read moreon our 2025 Toyota Grand highlander. Some of the Toyota dealers were unresponsive or not interested. Other Toyota dealers want approximately $2400. After posting on etrader we received a call from Joshua of Texas Hitch & Truck Center. after a couple of phone calls with questions we had we decided they were our best option. They were really terrific and we paid less than have the price the dealer were charging. Both Joshua and Hector provided the full support we needed and they did it within hours. A really trusting and positive business. No tricks and no worries. My wife and I highly recommend Texas Hitch & Truck Center for their technical knowledge, quality work and great price. Antonio V

These guys were awesome and honest, communicated well and also had great suggestions, I will be…read morereturning here to have more work done in the future!

Understaffed and very slow. 15 minutes before anyone says boo! There wasn't really an excuse for…read morethem to take.So long to notice me and say anything to me

Ordered on line for me to pick up I waited and waited for 2 hours I fed up and went to that store…read more They weren't ready to be picked up obviously they didn't get all ready so they had to look for parts to get ready

Had to get a new headlight so I came here because I read they help with the install for free…read more Nothing I couldn't do myself without a YT video, but the courtesy is greatly appreciated! Enrique was so kind and super helpful!

S Congress location is outstanding. Mark really helped me out. Had a unique battery situation and…read morehe had the tools for the job. I will be back!

Came at 10:30 at night they close at 11 for a fuel line disconnect tool asked to use the restroom…read moreat first the girl said "Yea go ahead" and then said "the door is locked " , so I go and ask for the Key and LEO says "Yea the restrooms are closed " . 30 min before closing ? Okay I understand but the way he said that the tone he used sounded very arrogant.

Walked in not knowing much about auto parts ...Leo helped me…read morefind the right part for my neighbor that doesn't speak English...or Spanish.... Thank you. Know she can get around b cause of you I am getting rides to work and church.

They are incredibly inefficient and do not care. Do not use them!!!! Every single time I come in…read morehere it takes days to weeks to get a day repair done. Oil changes Take hours longer then required. Appointments mean nothing as they do first come first serve even if oil change was scheduled. They just don't care about keeping your vehicle longer than needed. It is a general feeling of not caring about you.

2021 Jeep Gladiator Willys Edition - Recently sold home in Austin Texas snd moved to Colorado for…read morenon stop exploration in my newly earned retirement. After experiencing the absolute worst customer service at the Jeep dealership in Austin Texas, I went to Larry H. Miller Dodge Jeep dealership in Glendale Colorado and found the Austin dealership hadn't even entered any of my required information into the system, and additionally the Austin dealership hadn't shown me ANY videos, didn't teach me anything about how to use my Jeep and beyond lying to me about having a Navigation system in it, they literally had a wrecker drop off my new Jeep, had me sign purchase documents on an iPad, then loaded my trade-in onto the wrecker and drove off with me a wheelchair bound disabled veteran. It wasn't until I started receiving emails from Jeep Corporate asking about all the things that should have been done or provided to me, that I contacted the same dealer. After four calls, none receiving a return call over three weeks, all found the dealership and management refusing to call or help me, beyond telling me to come in to them and they'd show me. Fast forward to July 2021 and my arrival at Larry H Miller. Pulling up for a basic service found my Jeep wasn't even in the system, never having been entered/completed by Austin dealer. After being told I wasn't in system, the service manager sighed not less that fifteen (15) times while he (according to him/his words) he was very inconvenienced at having to, "do the work the dealership that sold me the Jeep was paid for, not us". The Parts manager was equally rude, overwhelmingly condescending and painful annoyed at my presenting him with a long list of aftermarket parts I was wanting and his having to answer my questions. He asked me, "can you afford all these parts at one time?" Not, are you interested in ordering all of these things today, or space them out. I hesitate to label them as Prejudice against me and/or my outward appearance. I'm 6'5, thin, long hair, beard and a sleeved left arm of US Marine Corps tattoos. My attire was likely additional fodder, with worn jeans, shirt and boots with disability cane. I'm guessing I looked like... maybe a transient/homeless? Fast forward, to I'll NEVER offer ANY business, nor ever remotely recommend Larry H. Miller dodge Jeep in Glendale Colorado to anyone. On today's date, I reached out to this Ft. Collins Dodge, Chrysler Ram Jeep dealership and was completely taken aback at the unparalleled and polite staff member who answered my call. This young lady (Stephany) .. spelling? This young lady was nothing short of the sweetest, kind hearted professional I've spoken to in many years, related anything retail or business services connected. After hearing the above tragedy painfully explained, Miss Stephany didn't miss a beat and offered me not only a, "welcome to Colorado!", but answered every question minus a few and quickly offered to have their top notch parts guy reach out. (Already received contact from him while writing this review). To conclude this thesis, lol, I'll say that I've not yet even been to this dealership, but I'm positive of two (2) things, one I'll definitely call this dealership home to my Jeep and all future work, and two, I strongly urge all Jeep owners unable to honestly report they have the best Jeep dealership to at least call these kind folks, you won't regret it. Andy Westbrook

Manny and team took great care of me. My battery went bad and they were able to process the…read morewarranty and swap the battery in under 15 minutes. They did it all while being kind and friendly.

Scene: the year is 2020, there is a pandemic happening all around the globe and it's 7:00 Sunday…read moreevening on Mother's Day. My car hadn't been driven much over the last 7 weeks due to shelter orders to stay home, so my battery went bad. I had to get a jump start to leave my house for a couple of errands, but I thought once jumped, the battery sort of recharged itself. Not so Lois Lane! It died again at the gas station and the kindness of strangers took care of me. So, in a mild panic, I needed to find a way to replace my battery on a Sunday evening and Yelp steered me to Auto Zone. I was like, huh? But one reviewer said she got her battery replaced in 10 minutes & I was all like HELL YEAH. ON MY WAY! First of all: ain't NOBODY open late on a Sunday in Austin for an emergency like this, so I was already impressed when I walked in. Second: because it's late on a Sunday, there was only one in line ahead of me, so I was seen quickly. Third: Robert Ruiz might as well have revealed his Superman cape as he swooped in and showed me the battery he recommended AND it came with FREE INSTALLATION (!) by him because he's awesome. They typically don't change out batteries in my particular pain-in-the-ass car, but he said he could totally do it. Fourth: installation was complete in 10-12 minutes and I didn't have to wake up Monday morning having to seek out another jump and then go to have it replaced at some big box shop where I know the wait would have likely been much longer. Thank you! Thank you! Thank you!

The 8650 Spicewood Springs Rd. location. Went in with a couple of simple requests, the person that…read morewaited on me was very unknowledgeable, quick & short. Store manager was arrogant & rude. So, I went home, found what I needed on Amazon in a couple of minutes & placed my order about $100.00 worth. Oh well, NAPA lost my business there. .

Realizing that my left low beam was out, I went to NAPA. Before entering, I opened the hood and…read morelocated the socket for the headlight. I managed to properly extract the unit from the headlight casing, but I couldn't figure out how to get the bulb out of the socket. So, when I entered the store, I met Alex, who greeted me with a smile. I told him my situation and without hesitation he first asked me the make and model of my car and checked the computer for the item. Then, he came outside and figured out how to release the bulb from the socket. My fingers don't perform as well as they used to in my younger days, and I was grateful that Alex was able to help me. The store was neat, well stocked and clean. I will return when I need another part.