The agent who assistant was very informative, providing me with a great plan and some perks too. I…read morewas able to upgrade my phone as well as my Apple Watch and I'm saving a lot more money than the competitor that I was with. I'm glad I respect to Verizon. I have them for years

Verizon corporate is what is on my mind today. I just got off the phone with their Tech coach,…read moreabout a phone I purchased for $200.00 (remember that amount) I also purchased the insurance for the phone. When I originally purchased the phone, I tried to activate it, I got a system error. That was approximately a month ago. Fast forward to today. I went to the corporate Verizon store to have them activate the phone. They could not activate it either. Same system error I got a month ago. In that intervening month, the phone got a pinhole in the lower right corner of the screen. Which of course gave Verizon all the excuse they needed to deny replacing the phone that has not worked since day 1. Let me reiterate this...Verizon ( a multi million dollar for profit company) denied to replace a $200 phone that they confirmed had not worked since the day I bought it... I have never had this experience with Verizon before this, & I do not think that I will be giving them the chance to do it to me again. I have been a loyal customer of Verizon for many years now. Yet I now find myself questioning that very loyalty when the that loyalty is obviously not returned. It is with a heavy heart that I can no longer recommend Verizon as an honorable company. Corporate greed & the almighty slavish adherence to capitalism at the cost of everything else. Had cost them my good graces & any future business that I might have given them. In fact I am seriously considering taking my existing business with them somewhere else as well.

When I have iPhone issue I struggle to fine a reputable place to take it to and end up…read moredisaappointed. I am not techy savey and so get taken advantage of. Not with Brandon, owne of The Phone Repair Hub. I needed a new phone screen. He very quickly and effeciently explained the different types and guided me to make a sound decision. Great customer service and very reasonable. Don't bother going anywhere else. The Phone Repair Hub is the very best.

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Monica did great on helping me ten stars helped with service made easy 1226 w Irvington roadread more

I went in to upgrade only my phone & my kids'd phones. The customer representative added new lines,…read moreinsisted on providing a new tablet, apple watch and charging based. I was told that my bill would not be too much higher than it already was, but I am now stuck paying for items that I do not want and for services that I do not need. This was a misleading interaction, and now I'm paying for for a plan that is worse than what I began with

This batch was so rude I told her that I need to change she just kept texting and then after I…read morecounted out all my change she goes what do you want!! I will never go back to that freaking what back place

The service we received from the representative was what we thought was amazing…read more However, after a little while of having the actual service, we realized it was not. It was NOT once disclosed that the data was not actually unlimited. It was unlimited up to 50gb shared between 4 people and then it was slow. When I say slow, it hardly worked. The service CC carries was not good at all actually. Nor did they disclose all the extra fees. Then when we finally switched, they didn't cancel the account when I requested. They then are trying to charge me for an additional month even though paid what I owed the day I cancelled.

I am a Consumer Cellular fan! We have 3 lines with them an only pay $61.75 a month!!! The service…read moreis FANTASTIC. We've never dropped a call because they use the strongest cellular network in the area. Our whole family recently visited Spain and setting up international calling was super easy. I did everything that I needed through the chat function on their website. On the day that international roaming was enabled, I received a text message. On the day I requested to end roaming, I received a text confirmation that international roaming was disabled. Easy, peasy, lemon squeezy. I've had a couple of occasions to call into the customer service and had the same fantastic experience. My husband and I are AARP members and it's worth it just for the discount we get on phone service. I shared with friends who only have 2 lines that they can get 50 GB data, unlimited talk & text for only $55 a month. The 3 stipulations are they have to be 50 and over, have current AARP membership, and at least 2 lines. For decades, we were diehard Verizon fans. My husband retired from them as a Central Office Technician. I shake my head at the money I threw away sticking with them. Consumer Cellular - you are creating a loyal following and we are happy to be counted among your valuable customers!

I had the glass replaced on my older model phone, and they did it in 1/2 hour. Their prices are…read moremuch cheaper than some. Nice clean business, and they also sell collectables and computers.

I got a good deal on an OLED Switch. They have some pretty cool stuff in there and some classics…read more Definitely worth checking out.

Temporary 4-star, I'll explain…read more I've been using cox for two years now. I started a service line at address 1, on a fantastic promotion they were running. As of October, this year, I acquired address 2. Cox has been great to me so far, so I started a SEPERATE line at address 2 (using yet another amazing promotion). Up to this point I am now moving out of address 1. I saw on the website that we can transfer service to a roommate (which I have at address 1). Called them up, took a few tries, but eventually got WHAT I THOUGHT (and made sure to check) was address 1 disconnected and switched to the roommate. Went into my cox account to learn they switched ADDRESS 2, taking me out of my newly started promotion and still having me associated to address 1. With how long this has been taking and for it to mess up this bad, I am PISSED. Drove to COX on Campbell, took a couple breaths before I walked, and laid it out for Roxy (employee I was chatting with). Super calm, cordial conversation. And that's where we are at with 4 stars. Online COX customer service needs some serious work (i will avoid using it again). In-person, COX is amazing, super kind employees at every location I have been at, and really are looking to help. My case is still in process, but up to this point COX on campbell has been a 5-star experience with how my situation is being handled. It will be a certified 5 if they can satisfy this case. Thank you Roxy, and I sooo deeply apologize that you got all this thrown at you. (#Frank, you don't go unnoticed, neither does the DJ)

Amazing service! This location opened less than a month ago and is a more central location. The…read moreassociates were friendly and were able to match the deal I found online and provided a better discount. Took less than 5 minutes to finalize the offer.