Today, I purchased a power bank from this store, but it turned out to be defective as it wouldn't hold a charge or charge my phone. When I returned to the store shortly after buying it, the employee seemed annoyed that I was back with an issue. It then became apparent that he had sold me an incomplete power bank as he opened the box and pointed out that the charger was missing from the empty slot in the package. I suspect it may have been an open-package item, which explains the problem. Due to language barriers and the employee's unhelpful attitude, it was difficult to communicate with him, and he refused to assist me, instead arguing with me. Frustrated with his demeanor, I requested a refund, but he refused, stating that all sales were final. It was a disappointing experience and I doubt I will return to this store in the future. Fort time and last. read more