Jon helped us win our purchases and he is amazing!! He spent several hours with us to help us…read more Thank you, Jon!! I told him that he should get a nice raise.

I have had bad experiences at this store but want to tell about the great experience I had…read moreyesterday. I went in to check about switching to Verizon Internet. There was one employee there and his name is Cameron. He totally explained the process to me and then walked me through how to do it myself at home. He brought out the very simple box needed and I had a hands on experience of what to do with it when I got home. He actually set it up there to make sure it was working and was able to get the wifi on my phone set up for me. He was patient, informative and very knowledgeable about the process. After I got home it was an easy task for me to connect to my TV and to my PC. I only needed to type in the password. I am a 72 year old with very little tech knowledge and was so happy that I actually was able to do this on my own. Cameron told me over and over that I could do it as I was nervous about it. He is a valuable employee and has wonderful customer service skills. I will not hesitate to go back in the store to update phone or with any questions I have about my Verizon service if I open the door and see that he is working!!!! Thank you Cameron for the excellent service that you gave me. I am totally satisfied with the new service and have already cancelled the former one.

I needed reliable high speed internet service for work with clients that required uploading large…read moredocuments without down time. I also do phone conferences and had previously been frustrated with the other provider in the Green Bay area that I had been using as the connections would drop frequently. I have had no trouble at all with NSight services since going with them and can highly recommend them for internet services in the Hobart area. My connections are fast and reliable and so far I have had no issues with down times. I can stream live programming such as news and sports without any problems. I can upload and download at fast speeds. Their installation crew had to work on a very difficult installation for me and did so professionally and even left it clean and organized when they left. Their customer service has been excellent. I do not get other services only because I travel so cannot speak for these but if you are looking for a good fast internet service that is reliable I can recommend them.

From the owner: Wouldn't it be great to get world-class telecommunications and local customer service? Well, in a…read morenutshell, that's Nsight Telservices. Tech-savvy experts delivering integrated services: digital phone service, high-speed internet, Ethernet, and WAN services; all backed by our local, caring, personalized customer service, or what we call the Nsight Difference. Families appreciate our residential services, and our business solutions position companies on the leading edge. You can stay local and still go "big!"

Excellent Service. The young man who helped…read moreMe with technical issues was Very very kind and patient to Explain everything to me. Thank you Spectrum in Green Bay Wisconsin

Took us over an hour to speak to a guy standing there doing nothing, for a 1 minute conversation ,…read moreI am so glad I cancelled by plan because this was the worst experience I have ever had with a cable company. So awful and I do NOT recommend

Always excellent customer service and courteous, knowledgeable staff. I recommend Mark Kuehn for…read moreall your cellular needs.

I went into the store with the full intention of upgrading my service. I had found the phone I…read morewanted online and the promo. When I was approached by a sales girl, I told her exactly what I wanted and the promo. I was informed the promo ended yesterday, even though I was able to pull it up online showing the promo. She said she could not do anything and told me to go home and order it online if I wanted the promo. A lot of good it does to have a store with zero customer service!

The employees at this store are awesome. Always very friendly and willing to help no matter what…read moreyou're there for. They know the products and offerings which is fantastic. The store itself is super nice and looks as if you're in the future. It's very clean and welcoming. Unfortunately the coverage isn't what I needed but if it works for you that's great. It's one of those things that's really location specific and depends what your needs are for your wireless.

If I could give this particular T-Mobile store zero stars, I would…read more I have left a Google review to which the owner replied asking to speak over email. I wrote a respectful and descriptive email to them and they WILL NOT reply to me! I even wrote a follow up email to ensure my first email was received and nothing. I copied and pasted the email address from the Google reply, so I know I have the correct address. They have left the same scripted response to almost every negative Google review, so I assume it's just for publicity and not because they care to work through their store issues and listen to their customers. What a farce of a business. I recommend everyone to avoid this T-Mobile store. They will lie to you and make false promises.

It's bad enough losing cell service for multiple days with no real explanation, but I went into the…read moreHolmgren Way store to simply ask for a breakdown of the charges on my bill, as it was $157/month, and I could not find online what exactly that monthly fee covered. I went to the Holmgren Way store to get a printout, and August, an employee, said he was not able to provide that without management authorization. After questioning why a customer service employee of yours was not able to answer a simple question for a customer, a manager rushed over to assist. He was also reluctant to show me a breakdown of the charges, but informed me that my Flex-Pay for my iPhone 13 just ended that month, which seemed suspect. I still asked for a printout of the breakdown and to see the payment history of my Flex plan, which was their shady way of getting you to sign a 3-year agreement to get an upgrade, which is poor terminology since I'm actually paying for it in the long run. They not only refused to print something out, but when I moved behind the desk and went to look at the computer screen they were looking at, in confusion, they moved the screen away so I couldn't see. The best they could do was write down what my data plan cost on a Post-it note. Highly unprofessional and very suspect that they wouldn't show me why my bill was so expensive. I've been a Cellcom customer for almost 20 years; needless to say, I took their post-it note and went to T-Mobile, where I got a truly free phone upgrade, major discount from what I was paying, and full transparency as to what my charges were. Cellcom has obviously had issues, but it's sad when a store manager and employee are going out of their way to conceal what I've been paying for all this time.

From the owner: At Cellcom, customers are at the center of everything we do. Technology is about making life…read moresimpler and easier, so we have time for what matters most. With more affordable options than ever before, an expanded and enhanced network to keep you connected and people behind it who truly care about you, Cellcom is the wireless carrier that pairs innovation with heart and we're eager to serve you.

We went to Verizon again today and we experienced the same wonderful experience that we had…read moreyesterday. Jon and his boss worked very diligently to fix our purchased items. After a hard hours Jon did marvelous work! Thank you again, Jon You are certainly an exceptional person at what you do!

Representative did not explain anything to me. Not about the phone, not about the new plan, didn't…read moregive me a receipt, etc. When I declined the protection plan he offered, another guy (manager?) came over and high pressured me to get the protection. They advised that I could call back later that day to cancel it if I wanted. To get them off my back I said ok but I would likely cancel later in the day. They lied! Verizon doesn't allow you to cancel until after first billing!

I would highly recommend the guys at the Oneida St location to anyone! :)…read moreI went to replace a phone that was water damaged, and even though they couldn't completely resolve the issue with the old phone, they gave me enough options to try myself that I was able resolve the issue on my own fairly quickly. They are not only helpful and knowledgeable, but we had some of our children with us and they showed interest in them, rather than being annoyed or inconvenienced. Keep up the good work! :)

Went in to see my options for a new phone. I go in and I get no response so I just start looking…read more Then some guy comes up and asks why I'm here. We get to the table and he clearly doesn't know what he's doing. Made me go into my phone and look up how to even find my iPhone. He didn't even know how to do the most basic things and even had to google how to. As I'm sitting down everyone else that came in after me was greeted and was given customer service. The associate then was constantly yawning and I felt wasn't able to take care of my request so I left. DO NOT go to this location unless it is necessary or if you know an associate there that you have not had a problem with.