Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

I brought my computer in to this facility to be checked and was told my computer would be finished…read morein 1-3 business days. It took two weeks for them to perform the basic diagnostic. I called 3 times to check in and ask for an update within this time frame, and each time I was given an excuse (i.e,. we don't have the proper tools to run the diagnostic, we are short staffed, we are slammed) as to why they've neglected my services, but they kept telling me "You will get a call from us by the end of the day," to which I never did. On one call, the boy told me that it was a motherboard issue and they didn't have the materials to run the diagnostic for it. Finally, I called one last time to check in and a nice guy spoke with me and was very honest in saying that there should not be any excuse for this to not be done, and he was kind enough to put it in the front of the queue (which made me wonder where my computer was in the queue, or if it was even in the queue) and it was a very simple fix (not a motherboard issue, as I was originally told). Cherry on top of it all, I was told since they had me waiting for so long, they would waive the diagnostic fee. This was not the case when I came to pick it up, I was charged full price for the diagnostic after being fed a line of excuses for the last two weeks about my computer. Will most definitely NOT be returning, and WILL be sharing my experience with UBreakIFix to anyone who seeks electronic assistance. Note: If you provide a 1-3 day timeframe, ADHERE TO IT. A 1-3 day timeframe turned to almost 14 days, be transparent.

Very clear on what was going on and what needed to be repaired. Definitely recommend if needed…read moreelectronic repairs. 10/10. PS5 HDMI port repair. Very friendly customer service as well.

Gavin is friendly & very knowledgeable. He upgraded my little TJ Maxx blu tooth speaker battery so…read morethat it can play music for up to 8 hours on a full charge. I would highly recommend his services to anyone in need of tech upgrades & support.

I love this place. They have beautiful plants and they do quick efficient services. There is a Red…read morePocket here great for cheap phone service. Cool selection of iPhone accessories. They also do color changes.

The lobby is comfortable, air conditioning is a good plus, the people are cool and helpful and they…read moreknow what they're doing unlike the useless geek squad that Best Buy has. 10/10

After spending $325 and more than 20 days of my time, we still have no working cell phone. This guy…read morechanged out the parts on the inside of the phone with parts from China that were no longer compatible with Apple. Do not go to this place. It is absolutely a scam. They will not refund me my money either.

This location is under new management!!! Rida the new franchise owners and her lead tech finally…read morefixed my phone and were great to work with! All former employees of the location were replaced and things look promising for this location. Nice job guys thank you for the customer service corporate should have given all along!!

My screen replacement took almost 3 hours and when they finally fixed my screen my front facing…read morecamera is now blurry and the light sensor flashes red which is very annoying. Once they had the broken screen off my phone, the phone sat on the counter for the majority of the time as the employees were more focused on selling phone cases. The employees have no respect for their customers' time. When I pay over $170 to get my screen replaced I expect to get a flawless phone returned to me and I was NOT expecting to have to wait 3 hours for a simple screen replacement. I don't recommend doing business with them at all.

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

I got a replacement car battery The young man that helped me was professional and he explained…read moreeverything. I was only there maybe 15 minutes and it was done. I have no complaints. Great customer service, fast, done right and it was a fair price

I'm not sure why there are so many bad re owes but that is not my business…read more All I know is I went in last night for some car remote terries and only took about three minutes. That works for me. There were two men there and they helped me out quickly by knowing exactly where the batteries were. Both of them were pleasant and professional. I will stop in again when I need to do so.

I brought my laptop to Mark with a broken hinge. He repaired the hinge very well after two weeks,…read morebut it wouldn't charge anymore. When I asked if he could fix it the charging port, he kept sending texts about how it couldn't have been his fault. Very unprofessional. I will never allow him to work on anything I own again. Also, he charged me $21 for one screw. Seriously?

Completely satisfied! Mark is knowledgeable, his price is reasonable and he quickly replaced the…read moreport charger on my macbook.