I went in for an oil change and had a great experience. Everything was clearly explained, and I…read morefelt confident choosing the oil type that best suits how I drive. The technician also let me know I'm due for a coolant flush, which helps improve AC performance and prevent overheating. They checked my tires and adjusted the pressure to the correct PSI, and also checked my wipers. I really appreciated the veterans discount and that they applied a coupon to my service. On top of that, I was told I can come back for free oil top-ups before my next scheduled oil change. Great service all around--helpful, respectful, and thorough.

Pulled into the driveway and waited for direction. One of the stalls was open, so I patiently…read morewaited for a team member to appear and guide me in. The chick that was working yelled "pull forward" from in front of the car that was being worked on. I pulled forward a bit thinking I was maybe stopped on top of the cord, but she stomped over to the open garage door and said "pull forward" again full of attitude and rolled her eyes then acted like I pulled too far forward. I asked her if I was supposed to know what her brain wanted me to do and she said "I told you to pull ahead ma'am" full of attitude and no eye contact tact. I just left; there's no way I'd trust someone like that with my car. Not a good look for Take 5; and now I'm crabby.

I was able to get in right away. I didn't time it but less than 20 minutes! A coupon for a full…read moreservice car wash was included. Appreciate how fast I got out and the coupon for a car wash is a great perk!!

THE BEST auto repair service I've used (and I'm in my 50s). Unfortunately, there isn't enough room…read morehere to share my thoughts. I have example after example of good, honest service. I'm a techie, but know little about cars, so I need to trust my repair shop. On numerous occasions, Bill at the De Pere store has advised me not to do a repair if it wasn't worth the money. More importantly, when my cars do need work, they give me a quote (which includes everything: labor, parts, tax, etc) and they do the work on time. And the repairs are always good and reliable; we never have to go back. We bought two used cars in the past year; while test driving, we took both cars to Auto Aces for a quick look over. We bought one, the other we passed on (saving us a lot of money and headaches). When my daughter moved 2 hours away, she would coordinate visits home with her auto needs, so that she could do things like get an oil change at Auto Aces. Five of us in the family now use Auto Aces. I won't go anywhere else.

They don't make appointments for anything, instead they make you wait around for hours til they get…read moreto your car. They may be padding the bill with all this extra time. you would never know. Even if you ask for the first appointment of the day they still add a 2 hour wait for no good reason unless they always add fake time to the job. That is the only thing that makes sense. Go elsewhere to avoid getting ripped off!!

My car had been down for a year and after seeing at least 3 different shops, one of their guys…read morewalked in and we got to talking. He was so helpful even before my car got there. The communication that Brandon himself provided was top tier. Everything was explained thoroughly and they seemed genuinely concerned about the safety of me and my family. They diagnosed and fixed every issue I asked them to, and even took the time to test drive it to be sure it was resolved. They did only what I approved and didn't push or over explain to get me to spend more. The price point was $1300 less than what other shops were quoting. I definitely recommend Brandon's, especially when you need electrical work done.

Amazing people to work with! Such great service, communication and options for the budget and…read moresituation! I can't say enough good things about my experience! They even sent a video to help explain the problem.

Amazing people! They were able to get me in within the week and really care about the safety of…read moretheir customers. I don't know much about cars so I really appreciated Rez talking me through everything they did. I will definitely be bringing my car here for any services I need in the future.

Awesome service and very knowledgeable guys!! I go out of my way to take my car there and always…read moreleave in a much better mood!! Definitely take your car or truck there

Unfortunately, had to take my car in for service again. The team was amazing with how thorough and…read morequickly they did the repair very informative when explaining the issue and how it was going to be fixed and in a super timely manner. I can't say enough about how the professionalism, service, business presentation are what you hope for when needing help. Everything is top notch. If you're looking for that auto repair shop that you can trust looking no further, this is it their prices can match or beat anybody for the quality of service that they give you . Keep up the great work and never change , don't fix what ain't broke. You guys do it right.

We had an issue with a lock lug nut and this was the only shop that would help without an…read moreappointment. Great customer service and helped us in our time of need! Can't thank you guys enough!!

Jason and crew support our vehicles efficiently and effectively…read more Decent pricing They have helped me in the past with wiper blade replacement. Helpful...

Paid through the nose for full service, up charged on everything possible. After job was done (or…read morenot) noticed tire pressure was not even touched, and fluids were questionable. Literally told the guy my battery was no good and they still marked it as checked and good to go. Looks like shoddy lazy work. Washer fluid was definitely not up to the right level. What else did they not do ? Will be checking everything over myself immediately. Lazy and sloppy work to say the least. Be careful.

As a single mom that knows nothing about cars, I wanted to find a mechanic that would be fair,…read morehonest and reasonably priced. I looked online and found that Luke's Garage had a 5+ rating for all of those things. I honestly have never had a mechanic be so honest. I came in thinking all of these things were wrong, and Luke told me that everything looks great and explained to me the reason for the little noise I was having. He very easily could have told me that my brakes needed replacing, among other things, (as I thought that's what I needed). Instead, he took the time to explain everything to me and let me know that everything looks good. He even offered to rotate my tires free of charge, since the car was up on the jacks anyway. In addition, the waiting area is very nice and welcoming. Really friendly and honest staff. I never write reviews, but I had to for this experience. I will definitely be back if ever needed. $45 spent for a brake check is refreshing, when I thought I'd be paying nearly $1,000 or more.

From the owner: Luke's Garage LLC provides auto services for engines, brakes, steering, suspensions, diagnostics,…read moreexhaust systems, air conditioning, routine maintenance, wheel alignment, and more in Green Bay, WI.

Claim #: T5C-045341 Location: Take 5 Oil Change -- 855…read moreHansen Rd, Green Bay, WI 54304 Date of Service: April 18, 2025 Honestly, this has been one of the worst experiences I've ever had with a car service. I went in for a simple oil change on April 18 and paid $88.60. Everything seemed fine until two weeks later when my check engine light came on. I took my car to a mechanic and found out that they never even installed the oil filter. Because of their mistake, I had to pay $184.69 to get it fixed. That's $273.29 total out of my pocket for something that should've never happened in the first place. I filed a claim with Take 5 on May 8 and was told they'd get back to me within 7 business days. Well, it's been 17 days, I've called three times, and every time I ask, they just say, "Your claim hasn't been looked at yet." They said someone would reach out to me but still nothing. It's frustrating because this was their fault, and they don't seem to care at all. No follow-up, no urgency, no accountability. I trusted them to do a basic oil change, and now I'm stuck paying for their mistake and wasting my time chasing them down. Really disappointed in how this was handled. I wouldn't recommend this location to anyone.

Assistant manager really did great job. Went over best oil to use based on car type and milage on…read moreit. They checked the tires, air filters and showed me oil level on dipstick to show it was at proper level and how clean the oil was. I also received a military discount (25%) was out of there in less than 5 minutes. Heck, they even offered me a water because it was so hot out. Very satisified.

Working at the Green Bay Sam's Club was easily one of the most frustrating and demoralizing…read moreexperiences I've ever had -- and it all comes down to the store manager, Jason. I've worked under different types of management before, but Jason stands out for all the wrong reasons. His behavior toward employees is rude, degrading, and completely unprofessional. Jason is the definition of a micromanager. He constantly hovers over employees, second-guesses everything, and never trusts anyone to do their job. Instead of encouraging teamwork, he creates an atmosphere of fear and stress. He talks to people like they're beneath him, raising his voice or being sarcastic in front of both staff and customers. It's humiliating and unnecessary. What's worse is that Jason will lie or twist stories to make himself look good to upper management. If there's an issue, he immediately looks for someone to blame -- even when the problem comes from his own poor decisions. He's known for throwing employees under the bus just to protect his image. That kind of leadership kills morale and makes people dread coming to work. Many of us genuinely cared about doing a good job and helping customers, but Jason made it impossible. He plays favorites, pits employees against one another, and treats long-term team members with zero respect. It's heartbreaking to watch good workers quit or transfer just to escape the toxic environment he's created. Walmart and Sam's Club should be ashamed to have someone like Jason representing their company. His behavior is not only unprofessional -- it's emotionally draining for the staff and damaging to the store's reputation. Instead of motivating his team, he destroys confidence and pride in the workplace. If you value your sanity, respect, and self-worth, do not work under Jason's management. Until he's held accountable or replaced, the Green Bay Sam's Club will continue to lose good employees and loyal customers.

Do not ever shop at the fresh food section looking for fruits or vegetables, you WILL find mold and…read morea lot of it, it is not safe to eat I have gotten food poisoning 3 separate occasions