I dropped my phone and the screen shattered for tbd first time ever. I looked up places where I could get my phone fixed ASAP. These guys had great reviews. They were courteous and very friendly. My phone looks brand new and it was very rea priced read more

Great prices! Tony is the best and super helpful. Friendly, easygoing staff and convenient location.

Went here to get my screen fixed, definitely was a good bargain and they even threw in a screen protector for me! Finished in 30 minutes and I am very happy with the work done on my phone! Def recommend if you're looking for quality work! read more

Cell Spa is a SCAM! Sugar Land, Texas Don't go here, I am warning everyone on here. Went for a diagnoses on my iphone 6 16gb, they said they needed 2 hours to see whats wrong with it. I came back, they told me the motherboard was fried and nothing can't be done. When I tried to leave they tried to get me to trade it in for a iphon 6 64gb and pay $400 for it. When I get home the MEID number from the box didn't match my phone, when I opened it up the digitizer was changed out for a fake one and they took the plates that cover the wiring inside. and they chipped one of the rubber pieces from the bottom of the attachment of one of the wires. read more

I read about 25 negative reviews for these folks, and the summary of those negative reviews was that something else would typically break on the phone after the customer leaves with it, or that parts would be swapped out for cheaper ones. An example of this would be a glass screen fix, and then the touchscreen does not work flawlessly when the customer receives receives the phone back. Personally I don't give much credit to these reviews considering how I decided to handle this experience. Let me elaborate... I have done business in the past with another Cell Spa on Highway 6, and all the accessories I every bought from them were Authentic Genuine Apple OEM chargers and headphones. They have the cheap head phones and chargers, but they also have Authentic ones if you ask for them. Go educate yourself and understand the differences between them so you can spot real ones from fake ones if you happen to get handed a cheap one by accident. This does happen from time to time when the Employees in the store are rushed. This same thing happened to me, and when I identified I had the wrong OEM components they apologized and gave me the Authentic ones. The new Cell Spa Store I tried out this time is located next to Jack in the Box, and is a lot closer to University and Highway 6. I really appreciated that. I called them and asked how much it would cost to repair my wife's cell phone because the charger said "Accessory Not Supported" when I plugged in any charger - authentic or not. After the phone battery died there was no hope of getting it to hold a charge. I called Cell Spa, and they quoted me $65 over the phone. They also held to this quote. I did not have a bad experience like other reviews I read which said the people got their phone fixed and then charged another fee for something else that broke after they took the phone home. They told me 20 minutes originally to fix the issue but it turned into about an hour. I was not unhappy with that because they took more time to troubleshoot the issue. When they gave me my phone back I said before I pay you I would like to make sure the phone charges, and they were ok with that. After I turned it on I noticed the Home button would not work. They took it back and said they needed to order another part to fix it. This situation could have turned terrible if I got home first and then realized the Home button was not working. I would expect the Cell Spa to charge me an additional charge because how are they going to know I did not break it. After I found the issue in the store they told me to come back the following day and they would fix it free of charge. They also gave me a 25% discount on $65 so I only paid $45 to get the charging issue and Home button fixed. One of the guys also threw in a new screen protector, and I definitely needed it. After they said to come back the next day the Employee and Technician apologized about the Home button and said things like this can happen when changing the charging port and battery. Here are the things to do to make your experience worth while, and still get an awesome deal to get your phone fixed. 1. Ask to meet the person in the back who is fixing your phone? I would want to know who is working on it just in case I can request that same person next time to fix the issue if they are good. 2. Don't expect to be out in 20 minutes. If you are going to pay a cheap price to get your phone fixed then be flexible up to an hour or hour and half for troubleshooting. 3. Before you leave the store test out your phone and make sure it is working perfectly that way you don't have heart burn when you get home and realize something else is broken. 4. Make sure the technician knows of issues with your phone before they work on it and show them these are the issues so you can feel comfortable their workmanship did not bust anything else on your phone. If the technician busted something else by accident at least then you would be able to identify this and say it was not part of the original issues you shared. 5. Understand how to tell if parts have been switched out on your phone if this is a concern of yours. Check the IMEI on the back of the phone, and then check it in the General - About settings on your Iphone. Be smart and educate yourself about your phone if you think something shady is going on. I checked my IMEI just because some of the other negative reviews said to look out for this. Nothing was switched out on my phone, and all the parts matched. I think switching parts out is very dishonest and NOT something Cell Spa would do. They are also very polite, and kind people. I appreciate the good customer service, and I hope more people read this review and understand how to have a good experience. A++ for you guys. Thanks, Robert read more

Cell Spa - Business card - Mobile Phones Near Me - Sugar Land, Texas

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I bought some accessories for my iPhone, prices were very competitive, staff was very friendly and professional, I highly recommend everyone to visit this place. read more

these people take your phone for repair and write amazing reviews for themselves using your name to lure in new customers. They sold me a phone that did not work with provider after assuring me it would work. Then when I brought it back the next day, they refused to take the phone back. They should be banned to do business. read more

I traveled to this store all the way from humble, and it was a good decision, the customer service is great and I got a really good deal, I would reccomend this store to buy your cellphone from. read more

Teenagers. They are the anti-Christ when it comes to phone screens. My daughter managed to crack hers on her iphone 5c so when I saw a Groupon deal for this place to fix screens, I hopped on it. We took it in yesterday and walked right in and were greeted. After they accessed the phone, they said more needed to be done that the Groupon covered (not sure I buy that but whatever) and I agreed for them to do the repair. It was done in about 30 minutes and I got a discount on an upgraded screen protector which they installed. Now if she breaks it - she will just have to study how to smoke signal her friends! I would definitely take another phone into them if I had an issue or to buy cases or other accessories. read more

Cell Spa ... more like cell swap. I don't usually go to places like this (parents did), but seriously avoid. This place is a scam, these are the type of vendors who people go to and get taken advantage of. Overcharge my parents (they were better off going to the apple store), and they steal your parts, and replace it with knockoffs. They do not provide receipts ... what place doesn't provide receipts? Any who they also scammed my friend, so yeah ... do yourself a favor yelpers and avoid and pay no attention to the fake reviews ... spotting fake reviews is easy Cell Spa read more

These guys where we're super communicative and had exactly what I needed ! I got an iPhone XR , and they had some at really good prices, with a warranty. They are super reliable, and even installed a screen protector on my phone and the phone I purchased . Definitely would recommend! They also do repairs and cell accessories, I will be back!! read more

Watch out! This place will RIP you out of your money. They come to you with the highest price, so your negotiating skills have to be on point. They will charge you $90 for a$60 job. I've gone here to have phones fixed 3-4 times, but after my most recent experience, I will not return. I also believe they added some apps to my phone...at least 1. read more

A great place to get discounted phones and other items for your phones. They offer discounts and the owner is really nice.

They repaired me screen on my phone with cheap product, screen broke by placing it on table . Took it back and they wouldn't warranty it. I wonder why it only took 10 minutes to fix. Bad business! Never again. read more

This is the place to go to get your device screen fixed. I've been here a couple times already. First time for my iPads and recently to fix my daughter iPhone 6plus. Josh assisted me and fixed the crack screen in less then 20 min. I really appreciate the service and the great work they do. read more

I broke mine iPhone 7 Plus I know where to take it to get a repair searched it online yeah review is good I took it in and they had me ready within 10 minutes already recommend this place read more

These guys are scammers I went there to fix my Apple Watch screen and we get a deal trough facebook market after I left the watch there they called me and said that the damage was bigger and they need other part and of course had to charge me more, but at that moment they don't had the part there. When I arrived to the store for deal with them they said that because of the damage the tactile was useless I just go there for the screen replace beside that the watch work perfectly, and now my screen don't even turn on so I just stop the deal and said give me my d.. watch back So if you don't wanna be cheated STAY AWAY OF THIS BUSINESS read more

I used to go to another place to fix my phone (I'm always breaking my screens) I'll never go to the other place again, this place was cheaper, faster, and the people were so nice. I highly recommend this place. I will definitely be back to fix everything else I have that's broken lol read more

Any 0 star for this shop? First, ask me to pay tax because Groupon didn't charge tax? Do you know anything about it? Second, $60 for LCD, yes, if they can fix it, I don't mind. Alfred all that the phone didn't fixed, the owner straightly told me to go to Apple and fix it which cost another $170 and the owner refuse to return any money? And told us to leave the store ... afraid of others to know? read more

Cell Spa - SCAMMER, do not waste your money - Mobile Phones Near Me - Sugar Land, Texas

I came to cell spa to get my phone replaced. Not knowing that my phone screen needed the led and digitizer replaced, they explained to me the difference and what needed to be done. So I went with their recommendation and it was great. They were really nice and even gave me a free tempered glass for my phone. Overall I was in and out in 30 minutes. Great prices and quick services. I highly recommend them if you guys need your phone replaced. read more

Great service! Staff is very friendly and knowledgeable. Highly recommend. Everyone was very helpful.

Looked all day yesterday for a place to unlock my iphone in an hour. Every business I called said 4 or 5 days. Cell spa said less than an hour and they meant it ! Great service and the buy phones for when I'm ready to up grade. read more

Cell Spa - Mobile Phones Near Me - Sugar Land, Texas

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Try quick and helpful. Saturday hours were great. Josh was a good help. Location is easy to get to.

This place and the guys here are crooks! I would never recommend anyone coming here. I literally walked in to get an estimate on a broken screen for an iPhone and these fools take your phone to the back and literally will open the whole thing up and try to play you with an outrageous price and when you say no and ask for your phone back, they'll take forever to get it from the back then purposefully take things out of your phone. Knowing I was going to trade it in to my phone company, they took out the water indicator which I obviously had everything before and suddenly after leaving them I don't! So please don't waste your time here. That is why they'll never prosper cause they're shady af! read more

Great service fixed my phine with virus related issue. They were able to take care of it within minutes...on the spot sam and josh were great!!! Highly reccomend read more

Crooks! Thiefs, they will charge you high tax on everything and you are better off throwing your phone away than getting a repair done from here. These guys post fake reviews without the customers knowledge they are scam artists stay away from this place. read more

This place has amazing customer service. Everyone was super nice and they work very quickly! Their pricing is very reasonable especially compared to other places I consulted with. If you are looking for a place to repair phones, tablets, etc. I HIGHLY RECOMMEND THIS PLACE!!! read more

FIXED MY PHONE IN 20 minutes!! Amazing. They all followed the mask rule and were very informative about what was going on with my phone. Now I'm taking my brothers phone there to get repaired! read more

Excellent Customer Service..! Fast repair..! Extremely Reliable..! Unbeatable Prices..! Will pass the word on. Thanks, Josh. read more

Purchased from Groupon, when I made it to the location I found out my LCD was also damaged which would cost me more money but Sam offered me a discount and a free screen tempered glass screen protector for my convenience! I am greatly appreciative of the service at this location! read more

So this is how it started I drop my phone in water I don't know what to do I took it into Apple store they suggested to buy another phone but I'm gonna forward it so I looked them up in Groupon And they have five star reviews so I brought it in I believe or not they had my phone ready and working with in a few hours I highly recommend this place read more

I love love loveee this cellphone shop I've been twice to purchase 2 phones from them and I will continue to go and buy phone & accessories from them. The customer service is a 10/10 and the products they sell are just as amazing! I definitely recommend coming here to do business. read more

I dropped and broke the LCD on my seven and I took it in and they had me in and out within 20 minutes amazing experience really cool people

Amazing service!! Not only do they have the BEST prices and customer service but are SO fast, literally had my cracked screen repaired in 20 min!!!! Will refer everyone I know and be back this week with other cracked screens I have been waiting to get fixed due to price!! Thank you, Thank You Thank You!!! read more

I came there for a new phone case. The stuff was very polite and helpful, I got everything I needed. A go-to store for all the cell phone needs read more

These guys are scammers, do not deal with them.Groupon has deal for phone 6S glass repair for $20, and $35. When I called they said just come in,don't buy Groupon.When I came in,they wanted $35. After we left the store, they called saying the phone was severely damaged, that I had to pay total $75 for the glass and LCD repair. I said no, but they said I don't really have an option because the heat that they used to repair the glass has damaged the LCD but they will give $10 discount. I agreed and they promised the phone will be ready by 630pm. No one called me until I called back at 730pm. When my daughter tried to turn on the phone, the TouchID sensor didn't work. I asked and they responded that..oh..we don't have that part here today,so if you bring bc back the phone tomorrow, we'll fix this...WTH...thanks for not letting me know.Good thing we just didn't walk out of there without testing the phone. He charged me 70 after all, I said 65, he said plus tax,but they did not give me any official receipt, just a handwritten piece of paper. Bunch of cons...I hope they get caught some day read more

Cell Spa - Mobile Phones Near Me - Sugar Land, Texas

Great and fast service! The location is located by shell gas station. Sam helped me and explained everything to me. My iPad was repaired fast and perfectly for a great price. I will be back again! read more

These guys were the cheapest and quickest option for fixing my multiple devices. They had a Groupon that saved me a ton of money and the service was excellent! I would highly recommend giving these guys a call for anything you need fixed. Josh was really amazing. read more

I walked in and out with a brand new phone screen at a reasonable price in about 35 minutes. Very quick and efficient! Hopefully won't crack my phone again ... but if I do cell spa is the place to go ! Amazing place ! read more

Great place! Super friendly staff. Prices are reasonable and the service was fast. Got my Apple Watch screen replaced in 40 minutes. Will be coming here from now on with my technology accidents. read more