Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

I needed him to fix my touch pad for my computer. He was very good at communicating very…read moreaffordable. Give me what I wanted.would definitely recommend.

I desperately needed an affordable and quick repair after damaging my keyboard. Houston iPhone…read moreRepair had the cheapest and fastest quote by a long shot! $150 and 3 hours and my MacBookAir was as good as new! 10/10

I had a screen replaced on my laptop. Great honest price, fast service, excellent work including…read morecleaning my laptop and making sure everything was working properly.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Duy and his wife are super helpful and good people here. They are fair and won't overcharged you…read morelike other places. I'm glad I walked around Hong Kong Mall when the original cell phone repair shop I found on Google across from Six Ping Bakery was not opened like their 10am sign said (found out they are new owners that took over the previous shop that had the reviews I saw on Google). Had to call them and the man on the phone didn't seem kind/ friendly. I think all things happen for a reason and I found Thanh Phat/ Duy's shop- a much better place with honest people who work fairly quick too. I'll definitely be telling friends and family to come here and will bring my kids phones back here in the future to be repaired when they drop and shatter their glass.

Requested my front and back of phone to be fixed after having major cracks, chips and a faulty…read morescreen which they recognized and fixed up like brand new for a reasonable price. Catered to my financial budget Quick and efficient Most friendly kind hearted people you'll ever meet, the guy is very good and serious about his craft. Will come back for any of my phone repair needs, very convenient and nearby in the viet town area located in the Hong Kong mall

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

Needed to get an iPhone 12 battery replaced on a Sunday. I showed up at 11:00am as they openned and…read morethere were people already waiting for their service. I was taken care of and left with a new battery in the iPhone 12 after about 30 minutes, with no appointment.

THIS PLACE IS A SCAM, DO NOT GET CAUGHT IN THE SCAM…read more These people are here to scam you. They will lie to you about how long and how much it costs, and then when they have your belongings, they hold them hostage to get more money out of you. Currently, they lied about my repairs taking 3 hours, and said they would call us back with updates. They never did. We had to call them, where they told us it would take 3 more days. I asked for a refund, and they said no. The clerk is snarky, and unprofessional, and will take advantage of any weakness you show. They tell me there is no way to contact the manager, and that he isn't in the store most of the time. THIS PLACE IS A SCAM, DO NOT GET CAUGHT IN THE SCAM

They know me too well I'm here often…read more and I'm ashamed ... lol... somewhat. Great Service and my source to resolve my frequent; "OMG! My fn phone!! What do I do!?" Technically it's a Mom & Pop's Store, since it's a husband and wife team... ...the Ol'Lady is obsessed with not-watching 'Indiana Jones' movies she insists on playing, she wants to watch them ... but loyal clients, like me, keep her busy. She is very detailed oriented in her Work, and will have your phone back to you in no time. Now Pop's a Wiz with a long lists of devices & tech stuff, he's likely a cyborg himself [definitely not a rusty one, he keeps very updated]. ... when I really go full 'Baka' on my phone or tablet, he'll step in and in MOST instances has resolved my worse for 'ware problems... some things can't be fix'd, though I will always argue otherwise ... So, when you f'd-up your cell's structural integrity, This is the place for you.

This is honest and straight to the point place. I went to another phone repair place and was quoted…read morealmost $300. When I walked in I explained my problem & was quoted a very far price. The worker was very nice. To fix my iPhone 16E only took less than two hours. I would come here again for screen repairs.

Buyers Beware I brought my smartphone to Phone Repair…read moreAmbulance (Westchase) on July 27th for a battery replacement. Their employee was obnoxious and overconfident. Once I returned home my phone read "NO SIM CARD FOUND" and the phone edges were chewed up. This same employee forgot to re-install the "SIM CARD" which disabled my phone for nearly 24 hrs. I returned the following day and this same employee tossed this SIM CARD onto the countertop causing the SIM CARD and SIM CARD HOLDER to separate. I walked out disappointed and noticed the phone still read "NO SIM CARD FOUND" while at my vehicle, so I walked back in and this employee stated, "You forgot your SIM CARD." This employee damaged my phone's backplate, failed to install my SIM CARD disabling my phone for nearly 24 hrs, and never implemented any professionalism or integrity. He then blamed me for all his mistakes. Once home I inspected my phone more closely and noticed more damage done by this employee taking my phone apart to install the new battery. I reached out asking for assistance with the damages, and I was ignored, therefore I wrote them a negative review. This employee eventually returned my call putting all the blame on me and stated I was rude. I asked to speak with his manager and he refused and hung up. A few days later his manager called me, but only spoke broken English. His primary concern was having me delete my negative review and he had no interest in his employee mistakes. Plus, this Phone Repair Ambulance (Westchase) manager refused to replace my phone's backplate his employee broke until I agreed to delete my review. I decided to watch a YouTube video and even order parts from Amazon, and NOT delete my review. Phone Repair Ambulance (Westchase) is extremely unprofessional and has zero integrity. These two (2) employees are essentially criminals, therefore Buyers Beware! Sincerely, Howard Venuto Retired Firefighter

Awesome response service and my friends hone is great. New battery at 100 percent health and fixed…read moremy charge port. My price guaranteed upfront. Appointment fast. Great folks

They are so fantastic; great customer service, trustworthy and willingness to help…read more I would definitely come here again and recommend anyone to come here to get their iPhone screen repaired.