Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

Marvelous repair for the broken screen of my smartphone, which was impossible at another shop…read more Easily accessible near the exit of Walmart at the Market Place. Good communication via email while my smartphone was broken.

I had my iPhone 15 repaired at the iFixandRepair location inside Walmart in Henrietta, NY in late…read moreJune after the owner said the screen lines were caused by overheating from water exposure. I didn't use the phone for about a week, and when I turned it back on the exact same issue returned within a week with lines across the screen and a completely non‑responsive touch display. When I brought it back to the ifixandrepair store on 8/3, the owner told me the failure was because I chose the "cheaper $100 screen" instead of the $160 option. If the $100 screen is known to be that poor of quality, it should not be sold to customers! The repair failed in under three weeks, yet the store owner refused to refund the original repair, offer a discount or provide any meaningful solution. The owner's attitude was indifferent and dismissive, and the 14‑day warranty for a repair that fails almost immediately is unacceptable. I'm sharing this bad experience, which was frustrating, cost me time and money. Beware of this ifixandrepair store located inside the Walmart in Henrietta, NY.

TL;DR: they recovered my busted data, and prices and timeline may increase substantially beyond…read moreinitial estimates as they did in my case. iPadRehab is a very skilled, VERY in-demand repair and data recovery shop near the Great Lakes Region in NY. They eventually recovered cherished data from my busted-in-a-bike-crash iPhone, and I'm grateful for that. I'm writing this review to offer the perspective of a customer who opted for the "regular" recovery service, without paying the $100 non-refundable "rush" recovery fee. If you're considering iPadRehab, be aware that data recovery in 2024 is a complicated process drawn-out process, that your repair may be stalled for weeks (for example if iPadRehab needs to order replacement chips on their end for your phone), and that prices and timeline may increase substantially beyond initial estimates as they did in my case. My initial quote from iPadRehab for $800 plus tax said: -"We will get started on your device within 4-6 weeks, or for our rush customers--within 1-2 days." -"This estimate is assuming that there is no prior microsoldering attempt made to recover this board," which was true. There was no other mention of assumptions that could change the estimate. -And to their credit, this honest bit: "Between intake and invoicing we do not update unless there is an issue." I opted to forgo the rush service, since I honestly didn't expect my phone to be recoverable, and would have been out the $100 non-refundable "rush" fee in that case. 4-6 weeks seemed fine to me. I didn't even send in my device for a few weeks as I was considering whether I wanted to pay nearly $900 for this, but when iPadRehab reached out a few weeks later and offered to send me packaging to ship it, I said alright and shipped in my device. 4 weeks came without a word from iPadRehab, then 6 weeks, then 8 weeks. After 10 weeks, I had still heard nothing, so I followed up and they responded quickly with essentially "This process takes time, sorry we can't give you a timeline estimate." But later that very week, I finally received a message that my phone was a more complicated repair and the cost would increase to $1000 if they were able to restore it. I'm not sure whether this was a case of "squeaky wheel getting the grease" or not, but I think I had misunderstood and taken "we will start on your device within 4-6 weeks" to mean that I would hear from them by at least 6-8 weeks later. I was also surprised by the increase in price, since the original estimate for $800 (which felt like a lot of money but apparently there are ppl on the internet charging much more for worse data recovery?!) didn't say that prices could go up more depending on what they found in their work. To iPadRehab's credit, they left this choice up to me and I think they would have returned my phone as non-recoverable had I not agreed to the higher fee. Once I agreed to the new higher fee, my phone went to to the back of a new "queue" and I finally heard back 4 weeks later that they were able to restore the data. That time, they contacted me without my reaching out first. The whole process on iPadRehab's end lasted about ~14 weeks. iPadRehab was the best business I could find for this repair after I started looking, and even though I didn't realize how very very busy they were (read: that this process would take months, not weeks) when I started, I'm grateful that they recovered my data. If I did it again, would I do the rush service? Now knowing that iPadRehab was able to restore my busted data, I personally would trust them more and probably use the rush service. I imagine one reason it took so long for me was that a lot of folks willing to pay $800+ for data recovery don't bat an eye at an extra $100 for rush service. I would tell my friends to use them. But mostly, I would tell my friends to back up their data!

If you need stuff retrieved from a device, there is no one better than iPad Rehab. You may have to…read morebe very patient, but they are worth it. Case in point: It took them 4 years to get into my husband's rusted, busted iPhone 5, but they did. They basically kept his phone until technology caught up to the phone's security threshold and they were finally able to get into it. Several times over those years I assumed they'd given up, but they tried every new kind of tech that came their way until they finally got to one that worked. Prior to hiring them, I'd tried a few other places like Apple and uBreakiFix, and none of them would even try to get into his phone, it was so busted. I cannot recommend them enough.

The owner is brialliant and can create solutions never thought possible for your issues. Worked…read morewith agent mobile for a short period of time, but gained many great applicable skills! Highly recommend

Took my laptop here for repair. Brian was excellent. Very attentive and patience explaining…read moreeverything. I received a text with my order number before I left the store. As promised I received a call the next day with my diagnosis. Very helpful and customer service is top notch!

I would give 10 stars if that was an option! I placed a call to Dragon Tech expecting to arrange…read morean appointment to bring my laptop in for repair. Instead, Zeev spent nearly an hour with me by phone fixing a bluetooth issue that required a BIOS update. He was very patient and clearly knowledgeable. My system is now working better than ever. My expectations were more than exceeded - I was blown away! I HIGHLY RECOMMEND.

Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

I was having trouble getting a Geek Squad appointment, though I have been a member for many years…read more I called Mac-Ave, who I had at the house several years ago. Unlike Geek Squad, I got to talk to a real person, who was very friendly and accommodating, getting a service representative to my house within a couple of hours. The rep was friendly, efficient and knowledgeable. Problem solved. Bob Herzog

Was having an issue with my ipad pro, thought I would try Mac-Ave. I've had rather frustrating…read moreexperiences in the past with the Mac Store in the mall. I was pleasantly surprised by my experience at Mac-Ave. From the moment I called and spoke with Jacquie about the issue to walking into the store, she is very pleasant, knowledgeable and took time to answer my questions. My experience was very positive, friendly and I enjoyed the fact this is a family business. Worked with different members there and they were all very pleasant, remembered my name, treated me like a person and not a number. When I wanted to upgrade my 9 yr old ipad, after researching different places & pricing I decided to take my business to Mac-Ave. They were competitively priced (even better than two other stores), offered services I wouldn't receive from online purchases or box stores. It was an easy choice and I will definitely be giving them my business in the future. Thanks to everyone who made my experience there a pleasant one!

Bad customer service and he won't reply once he gets ur money…read more I took two computers in and he didn't do what he was supposed to do and when I called him on it he never responded to any of my calls

Bought a refurbished laptop on newegg, and they sent a different laptop with different features…read more They then offered to send me an inferior laptop as a replacement. When I pointed out that they were trying to send me a cheaper laptop than what I paid for, they assured me they would send me the difference. Of course, they stopped reresponding to me on newegg and refused to pick up my calls once it was time to pay me the difference in value. The laptop I did receive was not set up properly, and I had to set up access to the partitioned drive myself. I also had to install my own screen brightness program. They are frankensteined, partially finished computers, and a shop run by liars.