A therapist (Laura) at Simply Massage rejected all future appointments because the tips provided…read morewere not to her liking. This was relayed to me when I went to book her a third time and had to call. They seemed to have blocked my ability to schedule online. Calling is the only method at this point. This is basically " cherry picking" the best tippers. I am a member, yet it doesn't seem to matter. You would not be refused service at a restaurant for your tip history, so nor should you at Simply Massage. It seems that maybe the help needs a wage increase as they emphasize tipping, leaving it up to the clients whom already pay $70 to $90/hour for servicing. However, it was also explained that the tip reason for rejection is supported by management, not just one therapist. I am weighing my future relationship with this company.

On Mothers day, our son gave his mom a gift of a massage . it was purchased on Saturday, one day…read morebefore Mothers day. Due to severe back pain, my wife wound up in the emergency room twice in 24 hours on Sunday, Mothers day. On Monday, literally the first day Simply Massage was open, She called to reschedule her massage , as she was on heavy meds and in a lot of pain. The person in the front office she spoke to was very rude, even suggesting she was lying. They charged her a $35.00 cancelation fee and ruined the Mother's day present from her son.

My granddaughter went here said it was very clean, professional decent priced. She had a great…read moremassage and plans to return.

SUCH a great experience! Taylor asked me some clarifying questions before we started (pressure…read morepreferences, areas of concern), and my massage was perfect. She found knots I didn't know I had, tight muscles that I didn't realize were negatively impacting my range of motion, and I walked out feeling like a freshly-kneaded ball of dough.

Larissa and the team at Rooted in Wellness are absolutely wonderful. I've gotten the chance to come…read morefor a couple different services, the lymphatic and buccal facial and the gua sha galentine's day event. Both were ABSOLUTELY phenomenal. The buccal facial was not something that I knew about but Larissa is extremely kind and welcoming, she has such a cozy space and walks you through the entire experience. It is bizarre to have someone work on your buccal muscles and it feels very intimate, but everything is sanitary and she's so kind while she goes through it. As someone who constantly clenches their jaw at night (and has to wear a mouthguard, per my dentist), this released SO MUCH TENSION that I would absolutely do it again! The parking around the location is a little tough. There is some street parking and meters around, but no attached parking lot. However, I have never had an issue finding a spot - even in the dead of winter. I can't wait to do more things with Rooted in the future!

I had the most amazing massage and facial here. I did 'The Sculptural' which includes a buccal and…read morelymphatic sculpting massage. The combination of the massage and essential oils sent me into the most relaxed state. The owner has done an amazing job of making this space feel calm and luxurious. You can truly drown out all the other noise here. An amazing woman-owned business in Grand Rapids.

I was able to get an appointment for 2 right away and we both had amazing massages. Also was a…read moregreat price and really nice staff.

Very Knowledgeable! They always seem to relax my family and get them back together when they start…read morehurting. The facial was also the best I've ever had over 35 other facials in my past. The prices are extremely respectable and for what you get. Great positive vibe and always has a smile. We have seen Michelle for over 24 years. When we are out of town we have to go elsewhere and we feel cheated every time. We are spoiled at A Fine Touch. So when you're hurting, be certain to see ms Burton.

I was so happy with the massage I received from Michelle at A Fine Touch! I am a cancer patient who…read moreis in the area for a few days a week, and all the time in the car and my treatments have made me stiff and sore! I booked online only a few hours before my requested appointment, and Michelle reached out to confirm. The facility is very calming and clean, although there are not a lot of signs so ask for help if you don't know where you are going. Michelle and I talked before my massage about my problems and what I wanted to improve, and she went above and beyond. I am normally a huge wimp when it comes to massages, but Michelle was great about checking in and making sure the pressure wasn't hurting me! I woke up the next day feeling much better and less stiff and sore! Thanks Michelle!

NO. Worst massage ever. Do you folks know what a good massage is there in Granville? Asked for…read moreharder pressure and the girl started pinching my skin. Hardly used oil. And the other masseuse gave a very weak massage to my son. Horrible!

My husband and I got the couples massage and to sum it up, we'll be back. We just so happened to…read morehave been in the area and we stopped in not knowing what to expect. Glad we went because we were both extremely satisfied with our massages. I've only had a few in my life and this place topped those few! I asked for medium pressure and that's what I got, from head to toe. We'll be going back for the couples massage, and I'll be going back for an individual massage as well!

Raechel was amazing. Starting with a consultation of where my needs were, what makes me most…read morecomfortable, and details about how she would work the areas. Stopped part way through and asked if it was okay to shift where we were focusing due to what she was feeling as she worked the massage. Her suggestion was spot on. Gave great follow-up suggestions and helpful the entire process. Already had my second massage and will be back for more!

I love how cozy and convenient Raechel's home-based studio is. She is great with those chronic…read moreaches and pains that need some TLC, not The Hulk. I appreciate how science-minded she is, but it comes with a sense of humor. (Keep an eye out for her Halloween decorations!) Her pricing is transparent and never feels like a hard sell, or a trick.

amazing time and job for my daughter and my manicure we will be back for sure!…read more loved the online booking option

Went in for the first time to get French dip with tips. Workers were all very kind and recommended…read moreacrylic instead. Was happy with my nail tech and nails at first yet as I left I noticed many small bubbles all over my nails. In addition after about 4 days they have already started chipping which hasn't happened before when I've gotten French nails with tips before. Not sure about the quality and last of work overall.