The soles of my hiking boots fell off after 30+ years :-) and they glued the soles back on! $40 -…read moreso much cheaper than a new pair of boots, and I don't have to break in new shoes. They did a really nice job.

THESE PEOPLE ARE RACIST, WHEN ARE WE GOING TO STOP ALLOWING THEM TO COME INTO OUR COMMUNITY AND DO…read moreTHIS ISH TO US??? Hence my review... I came back to the establishment after about a year or so hiatus and I was surprised to see that they had changed ownership. There USED TO BE a Hispanic guy that ran the spot a while back when I lived in the area, and he is the reason that I chose to drive almost an hour to a cobbler that I could trust. Yeah, I live about a little over an hour away now... He had the Best Customer service that anyone could ask for hands down. Sadly, these NEW folks who happen to be ASIAN are extremely rude( especially the male!!!!) and in my opinion,gouging the community. As I stood at the counter handing off my items I watched and listened to him be extremely condescending to a customer and it made me want to turn around, and walk out but I didn't. I had already driven an hour.... I spent $70 to get taps put on three pairs of shoes and to get a buckle fixed on a laptop bag that I cherish. The shoes came back scuffed...the same way I gave it to them! They didn't even bother to wipe the mud off... i've visited quite a bit of cobbler in my day and when you spend that amount of money, the least they'll do is shine your shoe... Nasty attitude, overpriced, taking advantage of our community as usual... we've got to do better folks. We could never go into ANNANDALE and pull some ish like this

had some loafers tha were fixed fast for a great price! They picked up my shoes from my address and…read moredelivered them a week later

I want to believe and trust in them, but my one experience trying to use them was decidedly mixed…read moreresult. The communication via text was very convenient and responses were very quick. Sadly, they said the sole of my boot was unable to be re-glued /reattached, even though to me, it looks like a very basic situation, & it was a brand new boot. but perhaps the way the boot was made, makes it nearly impossible to do without completely recobbling? One day when I have time, I will take it to get a second or third opinion. I assume they are good at what they do because they drive from the Quantico area only one day a week to pick up/ drop off orders, and they service multiple locations .

These guys are grade A! Friendly and do great work. I actually came upon them as the last place I…read morewent to (some shoe repair that is out of business on H street) did awful work and failed to glue on my shoe protectors well. I brought in 4 shoes that I love to get new heel protectors, sole protectors, shine and one of them needed the inside replaced. They were done in a week and wrapped everything up nicely for me. I was notified by text when everything was ready. For a small business, they also take a lot of attention to COVID precautions, cleaning your credit card and your hands when you're done with the transaction. I'm so glad the shoddy work of one place forced me to seek out these guys because they're fantastic.

My shoe was repaired and looks like new. It was done in a few days and the price was very…read morereasonable. Good quality work.

I've had several pairs of Louboutins serviced at this shop and they're exceptional every time…read more Very accommodating, communicative, and their work has held up through countless wears. Overall great work and customer service, highly recommend.

They were okay. I had a rush job (4 days) to stretch a pair of red bottoms and they charged $55…read more Not worth it though because I ended up needing more stretching - used thick fuzzy socks and a blow dryer at home. They made it seem more complicated than it was. Unfortunate. They could've had some integrity and said hey - just do this at home. So, I took the rest of the actual work I needed elsewhere.

"You must not watch much basketball."…read more ********************************************** A well-known former member of Congress once asked me, "John K." he said, "Do you know the difference between a $5 shoe shine and a $10 shoe shine?" Wisely I think, I evinced ignorance. "John K., The difference is attitude." This I took more as life lesson affirming the importance of bringing a positive attitude to ones work than a commentary on boot blacks. However, I've used the criterion since in evaluating shoe shines. Although his base rate is $7 for about 20 minutes of work, Gus gives a $10 shoe shine. Gus, like a good bartender, is ready with a good tale. He was telling me when he worked at National Airport in 1991, a very tall African-American gentleman sat in his chair for shine. Gus watched as numerous passersby asked for autographs. Afterwards Gus asked him who he was. The gentleman answered, "Michael Jordan." Judging from Gus's blank stare Michael said, "You haven't heard of me, have you. You must not watch much basketball." As a Marine I have pretty high standards for a shoe shine. Where was Gus when I needed him at Parris Island?!

You will not be disappointed by the outstanding service and quality given by this business. Share…read morethis with your friends and family members.

Was lost trying to locate a business in the vicinity and went in there for directions. Lady…read moreworking there was abrupt and gave me a suspicious look.

I'm not the kind that writes reviews but this company has made such an impact on me that I thought…read moreI must share my experience. I was always cleaning my shoes myself and I have all sorts of products to get the job done, yet after a while I'd noticed that some shoes just don't get clean the way they used to, not sure why. So I dedicated a space for them in the shed to eventually take them to a donation place and pass them on. But one day a friend told me about Listtro and his experience with them saving his favorite pair of shoes, and I thought I'd give them a try, and man am I glad I did! The shoes that I thought were too roughed up to even donate are now back in my wardrobe, the leather is back to being soft and shinier than ever. I can finally enjoy wearing them without feeling bad or self conscious. I can't believe how much of my favorite shoes I've thrown out over the years, just because I didn't have that service available to me. These guys have definitely gained my confidence and my business..

Listtro is the best shoe shine service company in the DMV. I always get my shoes cleaned here and…read morenever disappointed. They also treat leather jackets, sofas and bags. Good job!!!

Brought two pairs of thousand dollar shoes here to be resoled and they did a terrible job. The…read morephotos speak for themselves. Now I'm stuck driving back to NYC to get them fixed, if they can even save these. I'm devastated. If you can't handle this kind of work, I'd rather you hand me my shoes and tell me to go elsewhere.

Another entitled reviewer attempted to gain the sympathy of readers with her one-star review by…read morehighlighting the price of the shoes this store allegedly botched with what she believed was a poor resoling job. She weaponized the cost of her shoes to convince us of her credibility as a customer who knows good taste. I'll do the same--but to uplift the excellent work of this small business, which has been here longer than I've been alive. I brought in a pair of Tom Ford-era Gucci boots in good condition and a pair of custom Golden Goose high-top sneakers in need of a full resoling. The Gucci boots, which I found on The RealReal and date back to the late nineties to early two-thousands, needed a rubber sole added to preserve their integrity for as long as possible. The rubber was perfectly cut and blended seamlessly with the leather of the original sole. As for the Golden Goose sneakers, I was nervous. I've heard horror stories from customers who went with third-party repair services instead of the brand's in-store $250 repair option. I took the risk of trusting this shop--because my family has been using it for years--and it paid off. The repair was excellent, every bit as good as what Golden Goose's own service should deliver. In conclusion, to the woman who complained about her two thousand dollar shoes: my two better, cooler, and more fashionable pairs look fantastic. For as long as my family resides in this city, we will continue to bring all our shoes here. Support small businesses.

Very handy service. They have fixed my wife's shoe and bags so we can keep our items instead of…read morewasting them. Theo is amazing and the prices are very reasonable

I came in a week ago with my favorite boots which had a hole in both heels requesting repair. I…read morewasn't sure they could be fixed. They assured me they could take care of me. I paid and left them. Today I picked them up and they are back in perfect condidtion! The heels have been replaced and packed. These are boots I could not repurchase so the value of this service is excellent. I am so appreciative and will return with any shoe repairs I need in the future.