I took two pairs of boots to Cobbler's Bench near Springfield Mall to get them ready for fall, and…read moreI was very impressed with the results. One pair was my brown Steve Madden slouchy boots, which I've had for at least 15 years. I love these boots because they're comfortable, and it's hard to find flat slouchy boots like them anymore. He cleaned them, touched up the color, polished them, and replaced the heels. They look so much better! My Calvin Klein ankle boots are made of man-made material and just needed polishing. He did a really good job with those, too. The total was about $50 for both pairs, including the heel replacement on the Steve Madden boots, which I thought was reasonable. It's nice to be able to give favorite shoes a little more life instead of replacing them. I have a few other items that could use repairs, and I would definitely return.

Clean organized shop. Cobbler knows what he's doing. I'm very familiar with cobblers having grown…read moreup abroad and used them extensively. He fixed my 75th anniversary Legacy coach bag that I'd thrifted. The shoulder strap broke and I wasn't gonna send it back to coach to be repaired and he fixed it. I will be back.

Organized, clean store. My designer heels were well repaired with quality at a reasonable price.read more

Did a wonderful job repairing, cleaning, and reheeling my favorite fall boots for next time fall is…read morehere. Will return here again for future leather shoe cleanings and shoe repairs!

This was my first time using Yates Dry Cleaning, and I have to say I was extremely impressed with…read morethe experience. From the moment I walked in, I was greeted with professionalism, friendliness, and excellent customer service. My garments were returned looking fresh, clean, and perfectly cared for. The attention to detail and quality of the work exceeded my expectations. It's clear that the team takes pride in what they do and truly values their customers. Thank you to everyone at Yates Dry Cleaning for making my first visit such a great experience. I appreciate your hard work, dedication, and commitment to providing top-quality service. I will definitely be returning and recommending your business to others. -- Jamar DeJan

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

Have used this business twice to repair my boots Everyone is friendly. Fast and thorough repair.read more

Casmera should not be called a shoe repair shop. They should be called 'leather repair.' Over the…read morelast four months I have had three separate leather items repaired, cleaned and re-stiched/seamed. I had a leather jacket and two purses repaired. Bar none, the repairs were the best I have ever had done anywhere! The quality was outstanding! Their attention to detail is not something I see anymore. On all three repairs they found extra items that needed TLC and did them without extra charges. The staff is always friendly too. I would rate them 4 & 1/2 stars on their workmanship if I could. I would give Casmera 5 stars if they were not so in demand and took longer than expected for all the jobs. That is a great problem to have. Also, striving toward better communication with their customers about the repairs would definitely give them five stars. Don't go anywhere else. Go to Casmera. They were out of the way for me, but so worth it!

They are closed and gone out of business. I used to go here years ago but when I went this…read moreafternoon the storefront is completely GONE. They are no longer in existence.

This has apparently closed as I took my shoes there for repairs only to walk into an empty store.read more

The owner really nice. I was the customer here for 3 years. But the black lady really rude. No…read morecustomer service at all.

Two suit jackets too forever and came back with a weird cheap cologne smell that won't come out…read more Also head a leather skirt take a month to get back, also has the weird smell. They said they would call when finished and never did, so I had to check twice by physically going to the cleaner. Do t waste your time or money.

Quick turnaround, high-quality work, good customer service. 5-stars. I have gone here a few times…read moreand have always been happy with the results.

Head new soles put in my shoes. Done quickly with good quality Vibram replacements. ($49)read more

I have been going to Fortuna's for over 20 years, and it's so much more than just a cobbler shop…read more Over the years, I've trusted them with everything from shoes and belts to leather coats and vintage leather bags--and every time, the results have been incredible. If you have high-end purses that need some TLC, this is absolutely the place to go. The owner has an amazing eye for detail and a true gift for restoration. He doesn't just repair items--he brings them back to life, making them look beautiful and new again. Their cobbler, Greg, is amazingly talented! In a world that changes so quickly, I am truly grateful for the consistency, craftsmanship, and integrity I've always found here. That kind of reliability is rare, and it's why I keep coming back year after year.

i worked at the white flint mall years ago where they had a shop-…read moreawesome people and excellent work- the took care of my shoes including my belts-

My wife @Heidi W. got her dress and alterations from here for our wedding in 2022 and we all loved…read moreit.

Absolutely adore Tang! She is masterful and has so much talent…read more She taught my matron of honor and I so many tips and skills to putting on and taking off my dress, as well as how to walk up and down stairs and bustle. At the first appt for alterations, she let me tell her what I thought needed to be fixed first before offering her suggestions. She did this bc something she might see as an issue might not even bother me. Overall, it was a good experience and I'm very happy with the outcome. She made me feel like a queen in my dress and I cannot wait to show it off on my wedding day. *Parking: There's plenty of parking out front, and more in the lot across front the store. It is a very busy lot, and sometimes drivers from the Starbucks drive through gets stuck trying to leave. Id recommend that you park closer to the Bonchon. **Will post pictures of before and after, but AFTER my wedding in May! Can't have the fiance seeing any pics anywhere hehe PS the elderly man at the register was the kindest gentlemen ever!