I am so happy I heard about Grace's shoe repair. I use to drive all the way to Bethesda to get…read moreshoes repaired. Now I have found this gem in my neighborhood. They expertly repaired my Louboutin leather heeled boots. They repaired my boots with the leather straight from the Louboutin factory!!! My red bottoms will certainly stay red with the sole patches they provide!! Thank you Graces.

Website says temp closed meaning weekends , so I went there on a Monday at 9:30 as they open at…read more8 but no one was there . I called them to ask where the closed and they ask me to come back at 10 . I came back at 10:30 door still locked no one there so I called and was told they will be there in ten minutes was in traffic and stopped to get something to eat.. Needless to say I didn't take my shoes there to scare I wouldn't get them back as needed.. Terrible customer service ..

Presented two pairs of shoes to be repaired. He examined them, told me what had to be done and sent…read moreme on my way. The turnaround was reasonable and so was the price. My shoes looked great. I will be returning again if needed.

First of all, they do not speak or understand English! I brought in two pairs of shoes. One was a…read moredress pump that had some dents/nicks in the heel. I pointed them out and asked if they could fix it OR put a new heel on. For $20 he dabbed some dye in the dents! The other pair were sandals that needed new insoles. Instead he glued down the old ones for $15. I have shoe glue at home and could have done this myself! Will not use this shop again!

A friendly, easy, straightforward experience. Brought my new boots in to get stretched and now they…read morefit perfectly.

I took my shoes in to have my heels replaced, but they completely ruined my left shoe. The owners…read morestarted speaking in their native language and just kept telling me, no, no, no.However, they examine your shoes when they drop them off.And identify any imperfections.

He took the bag but no promises made that he would be able to find the screws. I am waiting.read more

10/10 star place! I had thrifted a vintage Coach Courier Bag from the late 70's and it had some…read moreparts that were worn down and missing leather completely. Two other cobblers that I had been to before suggested taking the bag apart completely and quoted me for $500! I did not like the idea of taking the bag apart completely. My husband went over to Stern's to see if they could make the fix possible and they did (for a VERY affordable price!) I really want to thank Stern's for the amazing service! The bag looks amazing!

My wife needed new heels put on her specially made shoes, so I went online and searched for a top…read morenotch shoe repair store near our zip code (21113 - The Piney Orchard Development), Odenton, Maryland. That is how we found Mr. Coleman Eldridge's Shoe Specialist business in Severna Park, Maryland. In checking the reviews of his business, we saw that it is highly rated. When we took my wife's shoes to the Shoe Specialist, we found Mr. Eldridge to be very friendly, customer focused, professional and efficient. He gave us the price for doing the shoe repair, which was quite reasonable, as well as when the shoes would be ready to be picked up. True to his word, the shoes were ready on the day he said they would be ready for pickup. My wife was very pleased with the work he did on her specially made shoes. As a result, we are now repeat and very satisfied customers at Mr. Eldridge's Shoe Specialist business. As a side note; during my first visit to Mr. Eldridge's business, I discovered during our initial conversation that I knew his relatives. My memory of them before I joined the US Air Force and made it a career, was of a family that was very caring and willing to help others. Mr. Eldridge still displays those same traits today, which is why his business is so successful.

High-quality service and skill. I thought $20 for a shoe shine was a bit high but that's actually…read morepretty much market value for the region.

What a super helpful group of people. I had a dog harness that didn't fit right. I brought it in…read moreand they were willing to take it in for me. I was guessing on the amount needed and it wasn't enough. So I returned, twice. The 3rd time I was in they said they would not charge me. They even offered to allow me to bring in my dog if this latest adjustment didn't work. It didn't, I got a new harness and yes I brought my dog in so we could finally get the sizing right. If you have anything that needs repairing, not necessarily shoes, I would bring it in and let them have a look.

We wanted to surprise our daughter for her birthday and have her favorite shoes repaired with new…read moreheel tips. We were surprised when the shoes were ready the same day excellent craftsman and guaranteed. She was extremely pleased we found a qualified shoe cobbler and the staff was customer friendly. The repaired shoes were reasonable and same day. Highly recommend the business

I love this place. I took my friend shoes there that another shop majorly messed up. The owner took…read moreone look at those shoes and immediate took them to the back and performed and miraculously transformed them to new. I am so happy and can't wait to return the shoes to my friend. I will definitely bring all my shoes that need repair here.

Unfortunately, Marlow Shoe Repair is not the same place I remember from a few years ago…read more I brought in eight pairs of tennis shoes to be cleaned and was told they would be ready in seven days. I returned after nine days, but they needed more time. There had been no communication that he was struggling to clean some of the shoes or that additional time was needed. When I returned 14 days after the original drop-off, he told me he needed five more minutes. I ended up waiting another 30 minutes before receiving my shoes, and they were still only partially cleaned. The sides of the soles had been cleaned halfway, and the bottoms had not been cleaned at all. When I pointed out the remaining dirt, the cobbler became very argumentative and took no responsibility for the poor communication, repeated delays, or incomplete work. He used a paper towel to remove some of the dirt while simultaneously insisting that it could not be removed--which made no sense because I could see it coming off as he wiped. Having to haggle with a professional about whether a visibly dirty shoe is actually dirty is unreasonable. He offered a small discount, but considering the two-week delay, lack of communication, extended wait at pickup, and condition of the shoes, the discount should have been much more substantial. I understand that some stains may be difficult to remove, but customers should be informed when there is a problem or when more time is needed. Based on this experience, I would proceed with caution.

The craftsmanship for the repair is subpar and lack attention to detail and cobblers sloppiness…read more Was quoted 2 weeks but it took 8 weeks for repair. I had to visit 6 times and cobbler kept quoting a few more hours which took several weeks later.

Dropped 4 pair of shoes of on Saturday. Was told to pick up on Wednesday , came on Thursday. None…read morewere ready. Told me It would be 45 minutes. My mistake is that I should have asked what was done already. He changed the taps on all 4 pair of shoes in 45 mins. The issue is they all didn't need new taps, they were on for other reason. When i advised him of this, got an attitude and gave me a partial refund for the some other work that was not completed. In all I paid $65 for taps on 4 pair of shoes. Grossly ovoverpriced. Shoe glue smelled my car up.

This place is wonderful!…read more They no longer do zipper repairs, however the gentleman behind the counter fixed my zipper for free in a matter of less than 30 seconds. Didn't charge me. I've used them in the past.

The soles of my hiking boots fell off after 30+ years :-) and they glued the soles back on! $40 -…read moreso much cheaper than a new pair of boots, and I don't have to break in new shoes. They did a really nice job.

Have used them for years. Best cobbler in town. They have fixed high end leather purses, shoes -…read moreresole and just this week they added an 1 1/2 inches to a new athletic shoe. The senior cobbler has retired and the new fellow also does an excellent job! Thank you.

I called to inquire about luggage repair. The owner confirmed the provide the service so I went to…read moretake my damaged large hardshell suitcase with missing wheel + base . She called me 2 weeks later to inform unable to locate piece. I went to pickup my luggage. Better luck next time.