Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

Clean, fast, great staff, good music, safe & efficient. Highly recommend! 10 outta 10!read more

Great dry cleaners! Quality service at a good price!…read moreThe best! I have been going to Chapel Hill Dry Cleaners for about 40 years, first when I was a UNC Student, UNC employee and now since retirement! One cannot go wrong with this dry cleaning service! Excellent dry cleaning, courteous and good prices. Take all your dry cleaning services here and you will be happy, glad you did!

The owner is phenomenal and such a kind, wonderful woman. She has-- on numerous occasions-- saved…read moreme by getting garments cleaned with impeccable turn around time. Today, I purchased a dress from Uniquities down the street for a discounted price due to a missing button. I took the dress in and within 3 minutes, the button was replaced at no charge, despite my repeated attempts to pay her. A lovely chapel hill institution that deserves to be cherished for years to come!

I had the WORST customer service experience ever at this place today. I have to warn others. When…read morethey looked up my ticket, they said I did not have anything there, that my ticket had "been voiced" and "I must have changed my mind" I KNEW THAT MY DRESS WAS THERE AND HAD NOT CHANGED MY MIND. The woman behind the counter said multiple times that she "knew" I had left, and why else would it have been voiced? How the hell do I know?!! She did not ever, once, just say someone made a mistake and they will figure it out. After about 30 minutes of looking she presented me with my dress with no explanation and a very curt "sorry for the confusion" This place is so terrible. Stay away. She tried to make me feel like I was crazy and did not remember changing my mind about getting my dress cleaned. It was beyond ridiculous and the poorest way to treat a customer.

Brought shirts in for Wednesday special. When I got the bill, was told 7 of the shirts were not…read moreincluded (due to material - percent cotton or some reason). For these shirts, instead of being on special, I was charged over $10 each - the special was less than $3 a shirt. I was overcharged by $50... They also would not apply a $25 credit I had on my account because I did not tell them it was on the account when I dropped off the order. I have given this place a second and third chance due to proximity, but will never patronize this cleaner again.

They freaking rock. If you have just moved and are overflowing with laundry even if you haven't…read moremoved and you look at your laundry every week and say "why do you keep coming back here? Shoo Shoo laundry be gone" This are your guys. I love them

Wonderful,superb,quality service ,the best ,highly recommended great value ! Please give Laundrymen…read morea try

Clean and owners are quite helpful. Not much else to say about a laundromat but Yelp requires more.read more

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Overall: expensive relative to nearby cleaners, negligent with your clothes, poor customer service,…read morelacks business integrity, outsources cleaning, no same-day or 24 hour turnaround I've used this cleaner for both dry cleaning and laundering on two different occasions. They launder a french cuff shirt just fine by reinforcing the collar and buttoning up the cuff so it keeps good shape. Unfortunately, dry-cleaning does not go so well. I dropped off three suits of equal age for dry-cleaning and one came back with a quarter sized hole on the back of each sleeve (pictures posted complete with cleaning tags still attached). The owner wasn't present when I pointed out the damage so he called me later to discuss the issue. As a traveling business consultant, I would never wear a suit with holes in the sleeves at the client site and wouldn't make it 15 minutes without being sent home to change should I not notice when dressing myself in the morning. This is why I am 100% confident there were no holes in the jacket when I dropped it off for cleaning. Sadly, my jacket was irreparably damaged and the suit made unwearable while in the possession of Mr. McPherson and Plaza Dry Cleaners. To make matters worse, Mr. McPherson did not take responsibility for the damage to the jacket, offered neither compensation for the cost of the jacket nor cleaning services, and was shockingly unreasonable and truly insulting to me over the phone. In summary, Mr. McPherson ruined an excellent 100% wool suit, made a profit off me, insulted me, and didn't lose a wink of sleep over it -- not someone I recommend doing business with. Fortunately, there are no less than four alternate cleaners (three in the same shopping center!) within a minute's drive if you're looking for a trustworthy, quality cleaner.

I have to say that the store was extremely disorganized. The first time I was there they could not…read morefind my order and when they did the interaction was very robotic. On my second visit the woman at the cash register was helpful and kind. However, it is extremely pricey!

My family has taken all our dry cleaning to Websters Cleaner, My Daddy was a Minister and He took…read moreall his suits and his Trench coat and all his suit shirts, He never had any kind of issue and It was affordable, Daddy is gone on but we still use Websters for all our drycleaning and they do a great Job.

Transitioning from out of state to Hillaborough. Owner is very friendly and remembered my name on…read moremy second visit. Quality of service was excellent.