Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

Great service! Super friendly and convenient. Definitely coming back to this location.read more

Do not recommend. Came for an oil change and Left with my check engine light on. Now I'm left…read morewithout a work vehicle

What a joy! This place always is amazing! Shout out to mechanic Joe who continues to be respectful…read moreof veterans and my late husband as well as always checking all the stuff on my car! Ty Joe and the rest of you

Stopped by for a simple oil change. Timothy and Noah were both extremely kind and friendly. They…read moreboth made it a great experience.

Excellent automotive repair shop. Likely the best in Visalia. Zylstra's staff are highly skilled…read moreand able to determine the source of problems quickly and efficiently. Sean, the head of the mechanics and repair department is outstanding. My family has more than twenty years positive experience with Zylstra. They they have "can do" attitude. I trust them to keep our cars running smoothly and safely. Recently I had a problem with a sensor under the dash. It was frequently coming disconnected . Zylstra's quickly found and corrected the problem. I have always been provided reliable estimates of the cost of a repair before work was done. The mechanics are A+. Diane any Lynn in the office are consistently welcoming, positive , providing me complete, accurate information. They are careful, They also always earn an A+

"A simple acknowledgment and respectful communication would have made all the difference. The…read moremanagement should seriously consider retraining their staff on basic customer service etiquette."

Called around different shops trying to get in to have my right rear passenger tired looked at but…read moreall the shops were too busy to squeeze in what is typically a free service (tire repair). When I called American Tire Depot, the manager, Michael, was cool AF and said to bring in the car without any hesitation. They ended up finding a nail and fixed it free of charge. Will definitely call these guys up in the future for any tire or brake service needs.

Great all around service. Friendly, knowledgeable and fast. Highly recommend for all your tire…read morerelated needs.

My go to for oil changes. Quick and friendly service…read more Today I was helped by Aaron and Cesar. Of course they recommend different services but not pushy like Jiffy Lube. Today I added a coolant service. Great price! Window washed . Tires aired up all while I read my one minute manager book.

This is my new go-to place! Today, Aaron, Cesar, and Falcon worked on my car. They were all…read moreextremely kind and went above and beyond to help me out! I let them know I could only do an oil change and fuel cleaner today and they totally respected that. They gave me a print out with other things recommended for the mileage my car is at and didn't mention it again, which was super appreciated. I always have so much anxiety getting my oil changed because of how pushy people can be but I didn't feel that was the case at all here. The price was about the same as anywhere else but you get so much more value here from the staff. Thank you so much guys!

Kick. Ass. Staff. I cannot stress this enough. I'm not originally from this area, so I was hesitant…read morewhen I was looking for a new business to maintain my Subaru, especially after being snubbed by more than one shop regarding my car's maintenance. I live an hour-ish away from this spot, but I'll happily drive into town to have my car worked on by these folks because I know they're honest, have integrity, & are proud of their work. I'm able to call beforehand to check in on wait times too, which helps with my commute. The staff clearly works hard & they do what they can to support their customers. Everyone on this staff deserves a raise. Oh, & they have clean bathrooms.

Had a great experience as far as services. One employee by…read morethe name of Jaimie was very confrontational. I guess I was asking too many questions too fast for him and he couldn't function. He came back at me a little testy and irritated with a "tone" and a "face". Relax Bro nobody is after you!! Im just sending out a friendly reminder to Visalia if you go there to change your oil,,make sure you don't upset the fragile workers.

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.

Very friendly, honest, reasonable priced. Called at 8:30 am...they me come in at 10...was done by…read more11.

Dropped off my Impala with a check engine lite at 8am, Vehicle was repaired and I picked it up by…read more10:30. Fast service and reliable.

Fast and amazing service, super friendly staff! Recommend highly!…read more Woke up to a flat tire and was able to get back on the road in less then 30 minutes once I got my car to the shop.

The tire pressure light came on during a trip. I'm not from the area so didn't know any good tire…read moreplaces. Stopped in at Auto Zone and they told me about this place. So awesome. They just opened and the nice man at the desk told me to pull into bay. A very nice young man then checked my tires. He filled them up and I was on my way. When I need new tires I'm coming here. They listened, took care of issue, very nice and helpful.