I'm an IT professional, but I had an older laptop I just could not get booted up. Figured it…read moreneeded to be reloaded, but didn't want to take the time myself. When I pulled up to the Columbia Computer Center, I was surprised at all of the cars and customers in the place! They had plenty of staff and I was helped as soon as I got in the door. I explained the issue, paid a $25 deposit, gave them my contact info and left. The next day they called to let me know that it did need reloaded and gave me several options. Since I had already replaced the computer, I chose the option to sell the shell and have them put the hard drive in an enclosure (accessible with a USB). They just charged me the original $25 deposit and gave me what I thought was a fair price for the laptop shell. So, I went in with a useless computer, that had data I needed. I came out with the data and some cash in my pocket! On top of that, all of the staff I spoke with were professional and friendly. I'll be headed back there any time I need some computer help.

They peddle hardware at insane markup, would not recommend. $530 for a Optiplex 5070, 16GB DDR4 and…read morea 256 SSD/Nvme. the license is probably a KMS key that will go invalid.

Very impressed with the speed to get files transferred in my new computer and the cost. I will do…read moreall future computer business with them.

Great place with great workers. They always care about their customers and helping them to know…read moreexactly what it is they are needing and buying.

Be careful with this place. Looks shady in my opinion. If you visit this place. Follow your…read moreinstincts. I regret not listening to mines. I did business with this place because they had the cheapest price and I couldn't afford others. Here's my experience. Left a laptop and phone with CRC. Gentleman was extremely soft spoken but, kind of anxious. Told him what I need and he sounded confident he could fix with ease. I can have your laptop ready by Monday and I'll order new screen for phone should take a day or two to get here. Monday comes around no answer. He posted on site that due to New Year Eve and Day hours may be adjusted. OK.. I just wanted to leave a message for someone to call me when they did arrive. Couldn't leave message because box was full. Ok...a few days later I visit shop. Laptop was ready but, he never saved my items like I asked him to. Thank goodness I backed up my items on the cloud. The computer moves much faster so I'm grateful he was able to repair it. As for phone.....He stated that screen should come in today for your phone. I informed the gentleman that I will give him until tomorrow and if the screen didn't come in to call me. That was probably Jan 3. It's Jan 14 and I finally retrieve my phone. Not because he called me to tell me the screen never came in. I was in the area and stopped by. I'm not sure what's up with this guy but something isn't right. Take your items elsewhere.

Got my computer back today, with repairs actually done. The mother board was not only bad but was…read morealso the original one in their opinion, based upon the dust present and lack of any appearance that it was even touched. Thus Computer repair center totally defrauded me.

Absolutely terrible, worst company I've ever dealt with. Ordered a Kindle Fire Motherboard that…read moreBill stated was shipped but had no tracking information. Part never arrived he blamed it on usps and said he sent another one out with tracking this time but never did give me a tracking number. After waiting a few days I call back as the part STILL hasn't came in. This time Bill states that his "guy" at the warehouse says they don't have another one of these parts in stock so it was never shipped and I'd be receiving a refund. Still no refund so I had to contact my bank to dispute the transaction. Forgot go mention I had to call several times to get Bill because he was never "in" and the female that answered the phone knew nothing. Not a way to run a business, avoid at all costs.

I dropped my laptop off to be repaired in what I believe is capable hands…read more Not only did they install a keyboard when I specifically asked them NOT to by forcing it into my laptop and damaging it so badly that it later fried the entire device, but they did NOT fix the broken fan that I asked them to repair. They blew out the fan and left it in the device, damaged, with bearings falling out. It took them a month and over $200 to ruin my machine. I can only imagine that they had no respect for me because I don't appear to be wealthy. As a business owner myself, I couldn't believe the lack of customer service and uncaring attitude. They've also refused to pay their taxes according to the MO DOV and their tax license is revoked. NOT a healthy business for this community!

I wish I could give Josh MINUS 10 stars due to poor communication…read more I make a long story short. I asked him how long will it take. He said 2 hours . He never called me when it was done. I called PC AVE. There was no answer. I even texted him. NO rely. I drove to the store and found the store already was closed at 5. I was there at 5:15. The website stated it closes at 6. He did not tell me that he did removed ALLLLLL of my over 2,000 files and 300 settings for my laser engraver business. He just told me everything was OK when I picked my computer up. When I started up my computer to run an etching machine, Found my files and settings were G-O-N-E ! ! ! I called Josh, He told me the hard drive was crashed.. HOW COME he never told me when I picked it up. That was second time happened. I have to start ALLLLLL OVER again ! ! ! ! I am done ! ! ! !

As technology improves and computers become more advanced, the need arises more and more, each day,…read morefor someone to service them, however, PC Avenue should NOT be this place! From the time I gripped the door handle to the second I spoke with an employee, my satisfaction declined lower and lower. The employee, whom I can not describe using a name, gave me the most unsettling feeling I have ever experienced in my forty years. I did not feel threatened in any way, but all I can say is, I would not want to be alone with this man in alleyway past nightfall. I proceeded to tell the man that my son's power supply was malfunctioning. I reminded him that my knowledge of said PC was limited, so it would not be in his best interest to take my word for it. After an Erie yet swift conversation, I left to allow time for PC Avenue to take a look at it. On my way out of the building, the creepy worker said "bye girlie" with an ominous, shiver-inducing grin. 2 hours later, I get a call from PC Avenue. The man on the other end confirmed IT WAS the power supply malfunctioning, he also told me it would be about 190$ for the new replacement. During this call, I did a quick google search for power supplies and saw that the most expensive one I could find was only 100$. I told them that I would order the power supply myself and most likely have my colleague or eldest son put it in. The next day after work I went to PC avenue to pick up my sons' computer. I was NOT handed the old power supply. When I got home, my eldest son attempted to put the new power supply in. After putting in his best work, the computer experienced the same malfunction. It would flash it's LED lights and then abruptly turn off. My son then asked me why the cover for the computer was missing, I was unsure, but after searching the car and the house we concluded that the cover was at PC Avenue. The following day as I was about to ask my co-worker to check my sons' work, I decided to take it to another place in Columbia, (which I will not name in this review) So I did. Upon taking it to the place, the man looked at it and tested it, confirming that the power supply was not the issue, but In fact, most likely the CPU or motherboard. The man recommended that I buy the new motherboard and CPU and have it ordered to his office so he could replace the parts. While telling me this, he googled the pieces for me and gave me the retail price online, not marking it up to earn a profit. He ordered the parts for me and said he would put them in and I could pay him after the fact. That night, I got a call from the man. He told me he was messing around on the computer and bent a prong and the PC kicked on. He canceled the computer parts incoming order and told me I could pick it up the next day. As I picked the computer up and paid the man his well-deserved fee he told me that the back panel cover for the power supply was missing, which I was already aware of. I want to get my son's cover back but PC Avenue is holding it ransom in exchange for a payment which they need for doing a "scan" of my son's PC. I assume that they did not do said scan anyway since the power supply was not the problem in the first place. With this story being told, I can say with sheer confidence that I will never return, or recommend anybody take their computers here unless you want to be lied to, creeped out, and stolen from.

Verizon Wireless in Marshall is not that good with their service and their phone service either…read moredoesn't know how's to work with customers business either! I had to go online to get helped with my Verizon Wireless service and businesses phone service they do knowledge of my business what to do with my phone service!