Friendly customer service with a smile. Very responsive and quality service…read more I would go back and would recommend this place to anyone

Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

I brought my truck and utility trailer to this shop for professional trailer wiring. While there,…read morethe manager recommended installing an aftermarket electronic brake controller in addition to rewiring the trailer plug and installing rear suspension air bags. I agreed and left the vehicle for the work. Upon pickup, the installation was demonstrated, but on the drive home I discovered the new brake controller never functioned and consistently showed "disconnected," even with a trailer attached. The factory-installed Chevrolet brake controller continues to work normally. The aftermarket unit has never operated as intended. I returned a few days later with another trailer and reported the issue. The controller still did not work, and I became concerned because it appears to be tied into the truck's existing brake wiring. I am not qualified to safely remove or rewire it, and attempting to do so could interfere with the factory brake system. That is exactly why I relied on a professional shop. Because this involves the braking system on a vehicle used for towing, I also have concerns about how an unresolved, professionally installed modification could be viewed from a safety and insurance standpoint if an issue were ever to occur. I was told the issue would be reviewed and that I would receive a follow-up, but I was never contacted. The controller is not returnable, cannot be safely removed by me, and I am unwilling to have further work done on the system given that it was not resolved after multiple visits. This is not about the cost of the part--it is about safety and responsibility. The brake system as currently installed was done by this shop, and any issues related to that installation are beyond my ability to correct. Based on this experience, I cannot recommend this business for brake controller or electrical work.

Bought a new Toyota Tacoma in May of 2023 and went right over to Pickup Outfitters in Lodi CA to…read moreget a Leer camper shell fitted. They ordered it and all was fine, they installed it, I paid my money and left a happy camper. Or so I thought. Fast forward almost exactly 2 years...I had noticed the shell leaking during the past winter's rains, along the passenger side inside seemingly between the shell and my truck's pickup bed. Leaking quite a bit. I had not noticed it the prior year but hadn't really taken the truck out all that much because I still had my prior Taco and was kind of saving the new one. Wrong approach as it turns out. So I head over to Pickup Outfitters in Lodi to consult as to how to deal with the leak. I knew I was probably past any factory warranty as two years had passed but I figured since it was probably a problem with the install and not the shell nor the truck, they would stand behind their work. Spoke with a Mr Richard Levinson, of Inside Sales, who seemed a very nice gentleman. He looked at the truck and shell and asked me if I had had it removed from the truck. No, sir, have not touched it since you guys installed it. Did you buy it here? Yes, sir, I did in fact buy it there. Did we install it? (This was getting a little tedious but whatever) Yes, sir, you did indeed install it. Do you have the invoice? No not with me, as I live some ways away and just happened to be in the neighborhood and dropped in, but I am sure you can look it up on your computer, right? Well, not exactly, not without the invoice number. Huh. We discussed a likely remedy for the problem: I bring in the truck along with approximately $300 and they could uninstall and reinstall the camper, replacing the gasket between the shell and the bed and/or seeing what else might be amiss. I mentioned that, hey, that seems kind of excessive since I had paid full tilt for both the shell and the install there, so even though it might have been two years, wouldn't they like back their work or at least like split the cost with me...after all its mostly just labor we are talking about. He said to call back the next day with the invoice number and he would talk to his boss and see what he could do. Fair enuff. So I called back the next day with invoice number and Mr Levinson said he would check up on it and get back to me the next day. And indeed, the next day, today in fact, he did call back and left a voice message. He had spoken to Leer and their response was nope, 1 year warranty, and that was that. So, I called him back to see if we could negotiate something a little more fair. Mr Levinson answered and we had a nice chat, but he did not budge from that stance: he said I would need to pay full price plus parts for the R&R of the shell, even when I reminded him that this was mostly a matter of them backing their own service and installation when there was a problem, even though I had let it slide for a year past the material warranty period. This did not persuade Mr Levinson, who repeated that Leer said there was only a 1 year warranty (I failed to ask why he called Leer instead of talking with his boss as he said he was going to do the prior day, because the problem did not appear to me to be a problem with Leer so much as a problem with the local installation) so I asked if perhaps he ever read their Yelp reviews, and he did not seem to understand what I was referring to. I also may have mentioned that I would be more than happy to leave one detailing my current experience. He said that was fine and have a nice day, and I returned the sentiment. Very pleasant man to chat with, I will give them that. So, here we are...I need to find someone to remove and reinstall my camper shell because I sure as heck am not going to pay these folks any more money to remedy a problem that near as I can see they caused, not to mention the fact they don't seem all that sympathetic to my situation and actually much more focused on separating me from some more of my cash. I thought others might benefit from my experience. Would I buy a camper shell from these folks in the future for any further vehicles I buy? I think the attentive reader can figure out the answer to that question pretty easily. So, in summary, while these folks are fine to buy something from, its the installation and service after the sale that might cause problems. I would advise potential buyers to consider other options before plinking down their cash (cash money, because, as mentioned in another review, they want a "service charge" for paying with a credit card) or at least paying strict attention to any warranty expirations and making sure you do not dawdle on making any problems known to them in a timely manner. I will be interested in learning if indeed no one at Pickup Outfitters in Lodi California reads Yelp reviews.

Took care of my project with no issues. Installation was amazing and I couldn't be happier…read more Appreciate the info for any future projects for my car.

I made an appointment to have a car stereo installed Monday morning at 9 o'clock. At 9:20 they were…read morea no-show. So I called and they said they'd be there in five minutes. They still never showed. Went to a place on Hammer Lane, they did a great job for almost half the price. My experience was not even one star

My overall experience was poor specific to lack of customer service and communication…read more From the moment I booked my experience was poor. From my initial kit getting "lost" to waiting around for longer than expected times for my mobile appointment and lack of transparency. During my initial appointment my headlights were not fixed properly at no fault of Talha but was advised he would return the next day as he had a fix that would resolve the error. At no point was it discussed that there would be an extra fee for labor or parts. No issues with paying for extra if it's needed and advised ahead of time. I was invoiced after the fact advising I still had a balance for the extra part after it was said I it would be left as is. I would not return as a customer as too many inconveniences and lack of transparency.

Now that I have teenagers driving, it was nice getting brighter headlights that light the raid in…read morefront of our cars better at night. I highly recommend getting your head lights done year especially of they got a yellow look to change to the bright white lights.

There great prices weren't but they do a good job I returned I had my Mercedes done there and my…read morejeep so I do like them.

Elite Audio is very friendly professional and amazing to work with. I have had my tint done with…read morethem as well as having a sound system put in. Great prices and they know what they are doing. They were able to get me in same day for install and made sure I had everything I needed. Hands down the best place for tint and audio needs. Thank you

Good experience. Competitive prices. Solid work. Had Swat Customs install an AEV lift kit for a…read moreJeep Gladiator. 30k miles later, no major issues.

Great work and honest. Very helpful taking pictures of the problem explaining what needs to be doneread more

We had our car ceramic coated here and it turned out amazing!!! The professionalism of the group…read morehere is nice to see. When we come into town , we schedule a detail for our car . I did not realize that they also offer window tinting, car wraps and a whole bunch more services. We were really satisfied with the quality of work that Michael did on our car . Take it from me , this service is well worth it and it's easy to maintain after ceramic coating We highly recommend this business

These guys do excellent work. I've taken both my cars and my company truck here for window tint…read more They use good quality film at a reasonable price. I recommended this shop to lots of friends and they all had have similar great experiences. I do my own PPF and Vinyl Wraps, and had a chance to speak with the guys working here one day and they really do know their stuff with PPF and wraps. Had a chance to see there work on PPF and Wraps and they do a pretty good job. This isn't just a tint shop - this is a full on PPF/ Ceramic Coating/ Vinyl wrap installer. Just come by and see there shop... its a pretty cool setup

This shop is second to none. The owner Reno is a professional and passionate about his craft. I…read morehave dealt with him on two capacities, him working on my work trucks and him building me a custom one of one vehicle that is nothing short of a masterpiece. There is nothing he cant do when it comes to working on these vehicles and puts his all into everything he touches. So grateful to have made this connection and I haven't gone anywhere else since 2021.

From the owner: Welcome to Reno's Garage the premier auto body shop in Lodi CA. With years of experience our expert…read moreteam is dedicated to providing top-notch collision repairs and paint services to get your vehicle looking like new. We also build custom new show cars and restorations. Trust Reno's Garage for all your automotive needs and customization from air ride, to color changing led headlights, to custom paint and fabrication.