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    Water pooling backyard for 4 months just from sprinklers.

    I moved here from out of state and happened to purchase a new CBH home with landscaping in backyard included in purchase. Immediately when sprinklers started to work, water pooled in yard and never dried up completely. Many, many, many requests with photos were sent to 210 warranty in which one excuse after another was given that it was something I was doing wrong. I was watering too much etc. Even when their own team came out to adjust sprinkler system and water still pooled, they did nothing to help with the drainage. It is evident that there has been a history of poor grading with water flooding with this builder and he avoids doing the right thing by putting in french drains or any drainage whatsoever. He appears to have no conscience left for anyone. Even those who work for him know the truth and have turned their backs on us who suffer from the lies and unfufilled promises of the hopes of a future investment in a faithful business of integrity and good standing. I am shattered and so depressed. I am a senior alone living on pension and put all my life savings into this CBH home. My last investment. Now, I am being ignored by my builder and landscaper who took my money and ran. All I asked for was a drain that should have been put in in the first place. The rain has not even started yet. Do the right thing! We all shall stand before God on judgement day! I purchased a CBH home in good faith.

    a back yard of a home with a fenced in yard
    Lala K.

    Cheapest materials used by this builder. no integrity or attention to detail. buyer beware, especially be wary of the landscaping/ grading issues that lead to flooding

    Erin W.

    My husband and I purchased a CBH home in May of 2022. We were first time homebuyers. Almost immediately, our yard started flooding. Even on a 100 degree day, we have thousands of gallons of standing water. We cannot even walk around the side of our house without our feet sinking. The backyard that we dreamed of our kids playing in is now a mosquito breeding ground and a drowning hazard. I emailed CBH about this and was sent snippets of the addendum we signed as a response. They refused to take any responsibility and suggested we plant grass. You cannot plant grass in standing water. We are hard working native Idahoans. Purchasing a home was a dream that we worked so hard to make a reality. Now we're stuck with a swamp.

    Photos of poor landscape weeding.  Taken 5/30/23

    6/5/23 Update: As you can see, a rep gives their token "we are trying to research" response yet on the same day they respond they also block me on social media and for over a month now not responded to any requests both from residents and from the HOA mgmt THEY HIRED. Shady & petty moves. But not surprising.

    CBH continues to disappoint. Basic courtesies are being avoided. I purchased an inspection before my 12 month home warranty expired. You might get a kick out of what they denied BEFORE they came to evaluate or saw any pictures. Foundation crack - denied. Under house insulation which had fallen down due to lack of secure placement in under a year - denied. Failure to secure water lines under the home, they have dropped - denied. My hanger bar in my master closet was cut too short and kept dropping my shirts - fortunately the good guys who actually were doing the work on this particular repair fought for me here, but initially and still marked - denied. Before these faulty home issues were even checked out, they already denied my request for review. I will continue to update and post pictures upon further repair denials that were caught during the inspection. Where is the basic courtesy to the customer? A few dollars to them, significant items to the home owner. CBH needs to pivot to show customer appreciation in this challenging environment. It's not as easy to get away with the nonsense of a hot market anymore. At this point, I would not recommend CBH homes to any of my friends or family. *None of these pictures were given a courtesy review before being denied repairs within the 1-year warranty. Will the response to this be ownership, accountability and humility? Or excuses as seen on so many similar reviews from the past? Time will tell.

    Michael T.

    Extreemly disappointed in this builder. My family has lived in this new construction for less than 6 months and we've had to file 2 major warranty issues due to bad plumbing and landscaping. They do the bare minimum when repairing and leave it up to you to handle the rest.

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    5 years ago

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    6 years ago

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    Hi Richard! Thank you for leaving such a great review!

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    8 years ago

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    Thank you Courtney!

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    6 years ago

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    5 years ago

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    We appreciate you JR! So glad we were able to help!

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    4 years ago

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    7 years ago

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    4 years ago

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    Camille! Thank you for the 5 Star Love!

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    4 years ago

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    8 years ago

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    7 years ago

    We love our home. Great team to work with in Kuna. We would highly recommend going with CBH to our friends and family!

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    Page 2 of 3

    Ask the Community - CBH Homes

    Review Highlights - CBH Homes

    I had the pleasure of having Mark Enger complete a requested work order for our home today.

    Mentioned in 4 reviews

    Read more highlights

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    Tightlines construction

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    I reached out to Tightlines Construction, along with other companies, and Jeremy replied right…read moreaway. Others either didn't respond, dropped communication mid-way through or were just simply not kind (unreal). This was not the case with Jeremy. He was always prompt, thorough and respectful throughout the quoting process. Turns out this is very rare. Additionally, his pricing is fair and the bid was very clear, inclusive/complete and never changed throughout the process. We decided to go with Jeremy because of these things and could not be happier with the outcome. Every step of the process was outlined and followed. Jeremy was super easy to work with leading up to the project. He was more than willing to help us and work with us based on our needs. This was not "just another job" for them, and it showed. When Jeremy and Victor arrived to start our project we were immediately impressed. They were some of the best we have ever used. They were on time, respectful of our home, clean and truly paid attention to the details to ensure our fireplace was exactly how we envisioned. They didn't rush through just to get to the next job. You can tell that these two truly care and want to deliver the best job for their customers. I would highly recommend you give them a call. We already have our next project in mind and we will, without a doubt, be using Jeremy and Victor. Thank you both so much! We truly appreciate you!

    We recently reached out to Tightlines Construction to have our shower re-tiled. General contractors…read moremade us nervous as the last company botched the initial job, and we've heard horror stories from our friends. Well, Jeremy and Victor are not your typical handymen/contractors. I don't believe you can find a better option to do your remodel/renovation work. When we submitted a service request, we heard back in minutes. Jeremy is an adamant professional and has a no-nonsense communication style. The work was completed on time, looked exactly how we hoped, and there was no haggling or talk of extra billing. Jeremy is a man of his word - something that seems to be rare these days. I will be recommending Tightlines Construction to all my family and friends.

    Custom Home Improvements

    Custom Home Improvements

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    I met Jake when he moved to Boise. He showed me pictures of amazing pools he supposedly built in…read moreSouthern California and he had a great attitude. I hired him to do work on several of my projects and assisted him in designing several projects of his own. I liked his attitude so much I was very hopefull and wanted to help him get up and running here in Idaho. I even loaned him money when he needed a new family vehicle. Come to find out that all of the photos he showed me were built by other pool contractors that he simply worked for. I learned a valuable lesson as everything he touched was done wrong. Horribly wrong. I have since spoken with other people that hired Jake to work on their pools and it was one horror story after another. I cannot speak to his skills pouring flatwork or kitchen tile but Jake has no business building swimming pools and the last thing we need here in Idaho is another underqualified swimming pool contractor.

    Jake was a great help in finishing my back yard. He originally came with the pool company i hired…read moreto do my pool to do the coping and tile work, but after him talking to me and us having a conversation, he offered his services for concrete. I shopped around and found some quotes but his by far was the best. Even after requesting some add ons he was happy to do them for me. His concrete work looks really good. Everyone is complementing my back yard. The stamped concrete looks amazing and not to mention all the additional drains he installed to make sure we have a great flow and no flooding. If you are looking for concrete work, tile, turf, you name it. Custom home improvements is the way to go. I have had 0 complaints so far and they exceded my expectations . Thanks Jake!!!!

    CBH Homes - realestatesvcs - Updated May 2026

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