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    CBC Industries

    2.0 (70 reviews)

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    Ahh, gotta love having screws fall out of the thing you're supposed to trust your life with.
    Stephen S.

    I ordered an upper receiver from them roughly two months ago. I received it and didn't think of having to do a full inspection of every single part on the upper since it was pre-assembled (which is the exact reason I bought it - I didn't want to have to worry about messing with the barrel or gas system, I wanted the pros to do it). I took the gun out and after only 1 magazine, the gun started short-stroking. After three magazines of short-stroking every other bullet, I finally called it a day and went home. In addition, one of the two screws (yes, only two screws) securing the handguard fell out while shooting, which then separated the handguard from the upper itself. Who knows if that messed up the gas block? Anyways, I sent an email to the warranty e-mail and got a response the next business day. I was super impressed at the speed! But that was the only time they were fast. It took another 2-3 days to hear back from the warranty team to send me the return label. I sent it back, and after a week after it was received by CBC, I still hadn't heard anything so I called and left a message (again) and sent another email (again). Two business days later, still nothing. So I called today, tried the direct extension for the person I've been in contact with (I use "in contact" loosely) and was, yet again, sent straight to voicemail. So I hung up, called back, and tried their customer service option. Sent straight to voicemail. Hung up, and called back. Tried their sales department. Straight to voicemail. I finally left a message explaining that I was literally just trying to get a hold of anyone at this point to find out if I was even going to get my upper back at all. About 20 minutes later, I received an email from the sales department telling me that the the upper was being shipped out today. The email was actually a forward from the email conversation that the sales lady and the warranty guy I was in contact with during the 20 minutes that it took from me leaving the message to receiving the email response. The warranty guy was able to respond to her in a few minutes, but not to me in 3 days. Long story short, this place is a joke. The parts seem to be okay quality, so I would highly suggest if you make the mistake of buying their parts, if you don't know what to look for as far as QC issues on an upper, take it to a real gunsmith that can actually make sure everything is good. And if you like a company with good customer service, avoid this place like the plague. EDIT: to be clear, I left multiple messages and emails that went un-responded to. And the fact that the warranty guy was able to reply to the sales department email within 20 minutes but never replied to mine after 3 (business days) is inexcusable. I get times are crazy, and that's why I went a week before trying to reach out, and then after the second week, got fed up and left the review. As for if he fixed the part or not, I'll update the post with that info. EDIT 2: Received the upper back again today. Screws were loose. Taking it out this weekend to test it. Let's see if it works or if it blows up in my face. EDIT 3: I have changed the rating from 1 star to 3 stars, as I had not a single malfunction yesterday after tightening the screws myself and shooting it. It was also incredibly accurate, even with just iron sights. I was accurately hitting water bottles from around 100 yards. The only reason the review is only a 3 star now is because their commutation is still bad. I emailed them a follow up after I received the upper and still haven't heard back from them again.

    AR Rifle - built with CBC rifle kit + a lower. I made some modifications, naturally.
    brian s.

    Purchased an Ar Rifle kit. Quality is great. Especially the 416r stainless barrel. Rifle looms and shoots great. Communication from the company has been great. I recommend this company.

    heavy barrel .223 wylde

    I ordered my 3rd complete upper from CBC and I have no complaints with product, service or communication. This last one arrived in less than a week. The only issue I have had is this last one arrived with the muzzle device not installed, not that it's a big deal, might work out for the best as I may put a different one on it anyway. On my previous order the BCG I ordered with the upper was out of stock and they gave me a coupon for 10% off my next order. These uppers I have purchased have all been accurate, especially the heavy barrel .223 wylde. No fun to carry but shoots single hole at 100 yards. Bottom line I have no complaints with CBC! Curt

    So I ordered a "new" assembled ar-9 kit. I noticed the picatinny railing on the hand guard and upper receiver were not aligned. So I disassembled it and re-aligned it. I then took out the charging handle and bolt. Both were fine. The inside of the upper receiver was clean. The barrel was a different story. It was absolutely filthy! It wasn't from test firing either. You can see the patches I used to clean it out. After that, started building the lower. Then came the trigger assembly. Look at the picture and tell me that is a new trigger. The rust on it should be a pretty good hint. All the other parts that were in the same bag as the trigger were not rusty. There was some spread inside the bag but the majority was on the trigger. Threw it away and just used a real new spare I had on hand. Taking my business elsewhere.

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    5 years ago

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    John T.

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    6 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    3 years ago

    Definitely a great place to do business with! Components work flawlessly! Machine quality is great and the price is unbeatable.

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    8 years ago

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    John T.

    Hi Abby, Thanks for the 5-star review and the recommendation!

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    5 years ago

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    7 years ago

    Although a lot of confusion they finally did the right thing and sent a working upper

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    Page 1 of 2

    Ask the Community - CBC Industries

    Bullseye Bill's Guns & Ammo

    Bullseye Bill's Guns & Ammo

    3.5(15 reviews)
    8.7 mi

    My experience's at BB have been phenomenal. The service is always excellent and the associates are…read morealways welcoming and patient to provide any accommodations necessary. They're quick to answer questions and provide you with what you're looking for. The prices are fair and the range was the most exquisite I've attended. Truly a wonderful time and would highly recommend over ANY other establishment, (cause I've been to many and seen the competition).

    So I've been shooting and shopping here since ATP moved here and this place now is horrible. Ive…read morepurchased many items at ATP and began to purchase items here but the customer service is awful as well as the ever changing services, first they offered Mil discount, then it was a point system, then it was no discounts, and now I think it is. Recently I bought two firearms, S&W Victory Carbon Fiber barrel and then a Hi Point 995 PCC. When I bought the S&W the box only had ONE magazine, however it's supposed to have TWO. The Hi Point didn't have any magazines. The individual that sold the S&W was aware of the missing mag and said it would be taken care of when the manager came in the next day. The Hi Point missing magazine wasn't discovered until I got home and I immediately contacted the store that it wasn't in the firearm or box. So far getting either missing magazines has been a joke. One manager kicked the ball to the other manager, Bill, and I still don't have either magazine. When I reached out to the first manager nearly two months ago about how long it would take to get this resolved, they gave no details and said they will get it resolved when they can. Im sure If I called the manufacturer I'm sure I could get them with a few weeks but I didn't buy the firearms from the manufacturer, I bought them from Bullseye Bills. What would you do in this case? What if you needed to ship something back the the manufacturer through them? And would you accept this type of customer service

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    Bullseye Bill's Guns & Ammo

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    CBC Industries - guns_and_ammo - Updated May 2026

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