Gota love this place. It is a small ice cream shop in West Medford center that has good ice cream, good hours, and good service. In addition to Ice Cream, they have a good selection of pastries and cakes. I would have given them 5 stars, but they don't make their own ice cream; I think it is richardsons or something. I give it a thumbs up. read more

This place is delicious! This was my first time visiting Massachusetts and it was literally right down the road from my Airbnb. I really lucked out. Stayed 3 nights and went here twice. Lemon tarts are delicious! I also haven't been able to find a decent banana split recently but this one was so good. Would definitely recommend. read more

Love, love this place! The staff is so friendly. The choices are endless. The servings are generous. The kids working there are great. It's tough to find good help these days, especially in the 16-20 range but these kids are top notch. The only gripe I have is that it is too close to my house and so tempting! read more

Best ice cream shop around!!! Great prices and sizes are huge. If you go after 6 there is plenty of parking. Small shop only offers a few seats inside but well worth the trip. I traveled about 10 miles with the kids to go there and will again. read more

Obviously these kids that work there can not handle busy hours!!! I had sundaes delivered by grub hub and the poor driver was waiting for 20minutes to pick up our order......When I called the girl tells me there backed up!! Ok and......They need to get out the delivery orders first due to the drivers waiting also the customers!!! We finally received our order and both sundaes were made wrong!!! In the note section I wrote out exactly what I wanted in my sundae.....I wanted marshmallow they gave me whip cream....I wanted walnuts I got no walnuts.....My daughter ordered a medium sundae, what a joke that was... One scoop of ice cream along with a side of hot fudge (very cheap). I called and complained the girl sounded like a complete idiot!!! Maybe they need to hire more people or maybe they need to hire people older then teenagers, because they have no idea what there doing!!! Unfortunately I will not be ordering from this place again. read more

I had ordered a few times from here but when I ordered delivery today, it was terrible. The ice cream was completed melted and spilt everywhere. The toppings of snickers, KitKat and Reese's cups were expired. It was a complete mess. read more

Horrible service as well as unsanitary neither girl was wearing gloves nor hairnets or anything covsring their hair, i didnt even get my order finished before she was rushing to get it in the bag half assed read more

My favorite ice cream, right in West Medford! Love CB Scoops. Wide variety of flavors and choices, as well as pastries and baked treats. Always super clean and friendly service, even when very busy. I'm here at least once per week! read more

Stopped in a here a handful of times to get ice cream and a drink- ice cream is rich and creamy. Staff is always friendly. There espresso drinks are strong and made with love. They do a great job with all the little kids that come into the store too. Best ice cream in the medford area! read more

So sad Camille's was sold! :( The new owners weigh the ice cream!! What?! It's still the same great Richardson's ice cream, but it just doesn't feel so friendly anymore. read more

This is by far the best dessert shop in the area. Everything from baked goods, Italian ice, soft serve, ice cream, candy-- it's all here. Way better than chilly cow or the fro-yo joints nearby. Prices and service are also better here. Outdoor seating available. read more

I dream of CB Scoops every single night. Vivid images of cold cream melting down my hand and on to my jean shorts wake me in a chilled vanilla sweat. I'm starting to think I should see a therapist about my issues with moose tracks nightmares, but I don't want them to go away. CB, if you're reading this please accept this as a virtual handshake and kiss on the lips as thanks for making such a sacred creamcone destination open to public worship. I am a child giddy with creamy jeans. read more

This was a tiny, cute ice cream shop in West Medford serving a selection of Richardson's ice cream. I love Richardsons. You really can't go wrong. Good sizes and fair prices. This place was A-OK in my book. read more

Just wanted to add, that I love this place mostly because it has Richardson's frozen yogurt, but it does not get a 5th star because prices are high. Even though the small is a good portion, $4 for a cup w no toppings is pretty steep! read more

Although I like the quality of ice cream at CB Scoops, it is rather hit or miss on the quantity. Depending on who scoops your ice cream, a medium can be between a small and a large. Last night I got a medium cup for my husband, and it was the right size, but there have been many times that its tiny. We tend to scope out who is working before deciding whether to trek to Colleen's instead. Also, the soft-serve is sub-par on any day except for Tuesdays, as some of the girls put twist mistakes back in the chocolate, watering it down with vanilla. read more

Cozy little place, it was bumping on a weekday evening. Lots of pastries and different kinds of ice cream flavors. My date got a chocolate cannoli and I got a kiddie size purple cow with rainbow sprinkles. A real cool place to hang, of all ages too. read more

Ice cream is so fresh and yummy! Not only this place has ice cream but also frozen yogurt. The candy pizza cake is cool. Small shop but it's cute inside! I recommend this place to tourists! I'll come back soon enough :) read more

As repeated numerous times - CB Scoops IS a quaint LITTLE place, but boy the customer service there is fan-tastic (I will agree the stress of the justifiably, excited weekend crowd does seem to stress out the staff; those I've seen, do give off notable signs of being more 'job/life loving' when the crowd is more at ease.) What a flashback type of environment the store gives off. CB not only sells a vast variety of rich, smooth, locally made ice cream, there are also actual food items to choose from. No excuse not to bring the littles out for a treat and still leave without guilt; order a soup or another of the none sugar based items to enjoy while they sit just off to the side, near the counter, at the child sized table, enjoying their treat and you enjoy the sweet surroundings. Not many options for Sugar-free 'dessert based selections, but so many many options it is not as if there was nothing to choose from! Very welcoming place... a weekday is best for me. read more

It's dangerous when you live in walking distance to an ice cream shop! Scoops serves Richardson's Ice Cream which is my favorite. Good service, lots of flavors, make sure to get the loyalty card - 10 punches and you get a free ice cream. read more

Yumm-O!!! This place has become so much better with the new owners. Richardson's Ice cream is the best! Everyone in there is so nice and cheery. My daughter loves the place! I wish them much success because they have turned that place around. read more

All time favorite. I love coming here for the Phantomberry ice cream which is usually on the rotating seasonal menu. The service is excellent and the CB Twisters are amazing too. I love walking here and eating outside. They take credit cards and you can get ice cream by the pint or quart too. It's Excellent, which is evident by the long line out the door every summer evening. read more

This place is excellent. They have many varieties of slush and ice cream, plus soft serve if that is your calling! (I recommend the vanilla and chocolate swirl, that is delicious!) The workers are fast and friendly, plus the business is very clean! The only downside of CB Scoops is that the place is very small. There are only a few tables inside, with two tables outside. If they were to ever renovate, maybe more tables? Aside from that, CB Scoops is truly a great place! read more

Poor service and business practice. Heard good things so decided to swing by to enjoy some richardsons ice cream on my dog walk. I ordered my usual moose tracks frappe with skim milk. The girl serving me said they're out of skim milk and have whole milk which is strange since they use richardsons milk, the very same milk that they sell. Turns out the whole milk is almost out and the next gallon of milk is skim but they can't offer the skim milk until the whole is done?! What on earth?! Never have I been to a place and they withhold milk. This is a place of business not your neighbors fridge that you're raiding! After some discussion, the server had the nerve to offer mixing the whole milk with skim bc there wasn't even enough whole to make my order. I walked out but my girlfriend was dead set on getting her richardsons fix. So she went in and spoke with the server who said it's just policy to only use one milk. Apparently it took a call to the owner to get the skim milk opened. In the end, we got our ice cream fix but will never go back to this place again. I'll drive the 12 miles north to richardsons reading where the ice cream is just as delicious without the hassle. read more

Delicious Richardson ice cream, friendly employees, and a nice topping selection! Their ice cream selection is really good, too, with rotating seasonal flavors. read more

This is our go to place for ice cream in Medford. They have ice cream, slush, coffee and light food. Service is always prompt and friendly and the owners are very supportive of Medford initiatives. Stop by and support a vibrant local business that contributes to the community. My personal favorite is moose tracks, pb cup with hot fudge and whipped cream. My son loves he root beer slush. My daughter loves the mint chip. Everyone leaves happy. read more

Love their ice creams . Very very friendly staffs I have been going to here for a while. And I feel like service and ice cream keeps getting better and better thank you read more

Love CB's! Favorite ice cream shop in the Medford/Somerville area. WAY better than JP Licks!

A little slice of heaven in Medford. Incredibly dedicated and friendly staff, never disappointed.

Service is always so great when I visit this spot for ice cream! I will be returning. I love their grapenut custard ice cream!

First time there: One customer being helped, and I was waiting. The other staff person was busy doing some kind of pasty thing (looked like it was for a friend). This staff person appeared to not give a crap about the line (someone else came in after me) and I waited more than ten minutes to order. What kind of shop allows customers to wait so they can do an order that is certainly to be picked up later. (makes no sense). My sister and brother both enjoyed the brownie ice cream... although the brownie instead of being cut up into pieces was all the way at the bottom. I wish the owners had been there... I can't imagine that they would have allowed the staff to operate in this manner. And as for the employee doing all the work... speak up and tell your coworker that serving customers is a priority. read more

This place is amazing! They have the best rum& raisin ive cream! Affordable prices plus coupon deals!

Whenever we are in the area we stop in. Very friendly staff, great selection of all kinds of goodies. We are never disappointed!!

The best ice cream I've had not to mention the lady that owns it has amazing customer service and is a wonderful lady ! She sells richardsons ice cream a great selection and very very clean !!! She also has great pastries,soups and sandwiches !!! I would recommend this place to anyone looking for a great friendly ice cream shop :) read more

Lots of great flavors, decent prices, and friendly staff. The only thing keeping me from giving 5 stars is that the ice cream isn't made on the premises (though it does come from a local dairy -- Richardson's). read more

Went there today to get some ice cream cupcakes and had a group on. I did not see the fine print where I had to call in till when I had to pay. I did not mind the server pointing it out, but the fact that she applied that I wasn't a customer and now my future customers that will come later today won't get the ice cream cupcakes. I was still able to get the treats but I left with a nasty attitude in my head. I still got it for the kids. read more

Asked for a hot fudge sundae with chocolate sprinkles and marshmallow.. I get that but with no hot fudge, and the bowl wasn't even full.

I have visited this shop numerous times. The people that work in the shop make you feel comfortable and welcome whenever you walk in the store. Each customer is definately appreciated. You know they want you to come back. With it's inviting decorations and friendly workers I will go back and back again. The Richardson's ice cream is fairly priced and delicious. This winter they started to sell soups and sandwichs. Simple menu, but nice addition for the cold months. I decided to try soup and sandwich one cold day. It was great! Money is tight now a days, and time is short. If I have the time to spend, I want to go somewhere that provides a good product, is very clean and inviting. This is my vote in medford for ice cream or a quick lunch. read more

This place is awesome. The employees are incredibly friendly and you can tell they work hard--more than that, they know what they're doing! This is much more than I could ever say about the people who work at Colleen's; they can be very rude. The store is always immaculate, and the employees are constantly wiping the tables, counter, and on more than once occasion, I've seen them mop sticky spots off of the floor. Perhaps more importantly, you can see that even the area behind the counter is almost always immaculate. In a business that deals with food (especially dairy,) cleanliness is especially important to me. The flavor selection is great and I really enjoy how the flavors switch up every now and then; the owners seem to know the importance of variety. I really love the fact that you can get softserve ice cream here too, because that can be hard to come by around here. Also, if you haven't tried one of the chocolate chip cookies on the front counter, you NEED to. From what I've heard (and even seen) the owner makes these cookies and boy, does she do a wonderful job! They are simply fantastic and always fresh. They're very fairly priced too! Its actually a bad thing though, because every time I come in I feel compelled to buy them! The only con I have with this place is something that really is not the fault of the store--the teenagers. At night time (particularly in the summer) hoards of young teens gather outside the front door. However, I have seen managers go out and speak to the kids before, so it is not as if the employees are standing idly by. Whether or not the kids listen and move away from the door is a different story. In all though, I must say the whole situation is dealt with in a very professional way. I have nothing but love for this store. The owners really love what they do, that much is evident throughout the store. From their employees down to the decorations in the store, you can tell that everything has been given a good deal of thought and consideration. read more

Very close to my home, cute place, not just ice cream but other things just thrown in together like desserts, (that look like they've been sitting there a while), slush, candy, and Richardsons milk by the gallon. They have a larger selection of ice cream a few of frozen yogurt, but plenty of toppings. My gripe is that it's very expensive for a little hole in the wall and the amount that you get, cash only, and the people that work there are kids! I remember my first job at a similar place but I was attentive. THe few times we've gone in, there were a few teenage girls, yapping about Twilight and OMG, anything else other than helping us. And it took forever for a few scoops of IC. The tables were dirty, I asked for a towel and one girl claimed she would clean it, but was helping someone else at the time, I asked for it again since I knew it would be a while but she insisted, so we had eaten half of our IC while we waited. We haven't back since. I rather drive somewhere else or get some from the ice cream truck. read more

It's convenient and I love Richardsons but the kids that work here are kind of rude, and I just walked over there to try the only 8 frozen yogurt and after waiting ten minutes to order I was told it wasn't working. Ever try a sign in the window to warn a person? read more